I can't quickly find the existing conversations about it, I think there are a couple... but Wikitravel is often running very slow, STILL, after much talk about it from several users. It's become less of a complaint for me and more of a showstopper. Often when I find that I have 20 or 30 minutes to contribute I only accomplish half or a third or what I could if the site was running comparably to Wikipedia or any other site. It's often the reason that I move on to doing other things on any given day, when I get tired of waiting for pages to load. It keeps me from wanting to patrol edits, where I need to open many window at once and not wait 10 minutes for them to all load. In all honesty, I'm considering halting my contributing even further until the site is seriously sped up.
When it happens
It goes up and down, but for me at least, it happens fairly regularly, almost every time I'm on the site.
What should happen
How to fix it
I recall Evan or someone mentioning at some point that something was added to the site by IB to track page views or something like to that effect, and that that may have to do with the problem... if it is can we remove it? – cacahuate talk 19:57, 17 February 2008 (EST)
Sign below, please
Sorry it has taken awhile to post here. We have been working on the problem and hoped to come on once we fixed it. Our tech team did an analysis of the performance of the application and database servers, and determined that while the database server is performing fine, the application server has been maxing out. Our tech team will come on to post more detail on that.
We bought and configured a second application server and deployed it earlier this week. However, there have been some problems with that implementation which have prevented it from going live. They are working on the problem this morning. I'm optimistic this will go live shortly, but will hold off setting an exact time to avoid any false promises. The expectation is that this should fully solve the problem. If it proves to be only a partial solution, we will order a third application server to further handle the load.
Thank you for your patience on this. I know the site has been frustrating recently, and we hope to get this fixed completely this week.
Also, we have hired a person who is going to be responsible for daily involvement on Wikitravel. We have been remiss in not being more present here on Shared, and she will be remedying that. She just started and we'll introduce her later today.
I'm also meeting today with our tech team to come up with a better process for responding to bug notices and other tech requests. We need to be doing a better job on this, and we will. Redondo 12:53, 21 February 2008 (EST)