Earth : Asia : East Asia : China : East China : Shanghai
Shanghai (上海 Shànghǎi) , with a population of more than 23 million (with over 9 million migrants), is the largest and most developed city in China.
Shanghai was the largest and most prosperous city in the Far East already during the 1930's, and has remained the most developed city in mainland China. In the past 20 years Shanghai has again become an attractive city for tourists from all over the world. The world once again had its eyes on the city when it hosted the 2010 World Expo, recording the greatest number of visitors in the event's history.
Shanghai is split in two by the Huangpu River (黄浦江 Huángpǔ Jiāng). The most basic division of the area is Puxi (浦西 Pǔxī) West of the river, versus Pudong (浦东 Pǔdōng), East of the river. Both terms can be used in a general sense for everything on their side of the river, but are often used in a much narrower sense where Puxi is the older (since the 19th century) city center and Pudong the mass of new (since the 1980s) high-rise development across the river.
Inner districts of Puxi
Pudong and outer districts
Shanghai is a fascinating mix of East and West. It has historic shikumen (石库门） houses that blend the styles of Chinese houses with European design flair, and it has one of the richest collections of Art Deco buildings in the world. As there were so many concessions (designated districts) to Western powers during the turn of the 20th century, in many places the city has a cosmopolitan feel. There is everything from classic Parisian style, to Tudor style buildings that give an English flair and 1930s buildings reminiscent of New York or Chicago.
There is a saying that goes, "Shanghai is heaven for the rich, hell for the poor," People from all over China flock to Shanghai — everyone from farmers seeking jobs in manual labour to university graduates seeking to start a career or wanting to live in a cool up-tempo city. Even well-off people, though, complain that buying a home is becoming impossible; prices have skyrocketed in the last few years.
While Shanghai has been around as a village since the Song Dynasty, a thousand years or so ago, it only rose to prominence after China lost the First Opium War in 1842. Shanghai was one of five cities which were opened to trade as treaty Ports. Shanghai grew amazingly after that; until then nearby cities like Hangzhou, Suzhou and Nanjing had been far more important, but today Shanghai is definitely the center of the region.
Eight nations — Germany, France, Italy, Russia, Austria-Hungary, Japan, the United States and the United Kingdom — were granted concessions in Shanghai, areas that they controlled and where Chinese law did not apply. Most of these were jointly administered as the "International Settlement", but the French ran theirs separately. In all of them, the population was mainly Chinese, of course, but the legal system was foreign and the police included many Sikhs and French gendarmes. They were located North of the Chinese city. Today all these areas are considered parts of downtown Shanghai.
History has shaped Shanghai's cityscape significantly. British-style buildings can still be seen on The Bund, while French-style buildings are still to be found in the former French Concession. The old racetrack in the British area has given way to what is now People's Park, with a major subway interchange underneath. Other subway stops include the railway station at the edge of what was once the American area, and Lao Xi Men and Xiao Nan Men, Old West Gate and Small South Gate respectively, named for two of the gates of the old Chinese walled city. The wall is long gone, but that area still has quite a few traditional Chinese-style buildings and Yuyuan Gardens.
Shanghai reached its zenith in 1920's-1930's and was at that time the most prosperous city in East Asia. Despite this prosperity, much of the streets of Shanghai were ruled by the triads during that period, with the triads often battling for control over parts of Shanghai. That period has been greatly romanticised in many modern films and television serials, one of the most famous being The Bund, which was produced by Hong Kong's TVB in 1980. Shanghai also became the main center of Chinese entertainment during that period, with many films and songs produced in Shanghai.
Shanghai was occupied by the Japanese in 1937 after a bitter battle lasting several months. After the war, the concessions were not re-imposed on China; trade did resume, but not at pre-war levels. After the Communist victory in the civil war in 1949, many of the people involved in the entertainment industry and many business people fled to Hong Kong and Taiwan. Shanghai's days of glory were — temporarily as it turned out — over.
In the beginning of the 1990s, the Shanghai government launched a series of new strategies to attract foreign investment. The biggest move was to open up Pudong, once a rural area of Shanghai but now a business center countries the world over may envy. The strategies for growth have been extremely successful and now Pudong is home to many financial institutions — which used to be established across the Huangpu river in The Bund — housed in numerous skyscrapers including the World Financial Center, 3rd tallest in the world.
Today, Shanghai's goal is to develop into a world-class financial and economic center of China and Asia. In achieving this goal, Shanghai faces competition from Hong Kong, which has the advantage of a stronger legal system and greater banking and service expertise. However, Shanghai has stronger links to the Chinese interior and to the central government in addition to a stronger manufacturing and technology base. Since the return of Hong Kong to China, Shanghai has increased its role in finance, banking, and as a major destination for corporate headquarters, fueling demand for a highly educated and cosmopolitan workforce.
Shanghai is one of the least polluted major cities in China, although the degree of pollution might be more severe when using international comparisons. For this reason, coupled with a lesser degree of focus placed on national politics, visitors will find a much different experience than visiting Beijing.
Shanghai's latitude relative to the equator is about the same as New Orleans, Brisbane, or Cairo; the climate is classified as humid subtropical. Summer temperatures at noontime often hit 35–36°C with very high humidity, which means that you will perspire a lot and should take lots of changes of clothing. Freak thunderstorms also occur relatively often during the summer, so an umbrella should be brought (or bought after arrival) just in case. There is some risk of typhoons in their July-September season, but they are not common.
In contrast, during winter, temperatures rarely rise above 10 °C during the day, and often fall below 0 °C at night. Snowfall is rare, but transportation networks can sometimes be disrupted in the event of a sudden snowstorm. Despite the fact that winter temperatures in Shanghai are not particularly low, the wind chill factor combined with the high humidity can actually make it feel less comfortable than some much colder places which experience frequent snowfalls.
In between, spring can feature lengthy periods of cloudy, often rainy, weather, while fall is generally mild to warm and sunny.
Shanghai is one of China's main travel hubs and getting in from pretty much anywhere is easy.
Shanghai has two main airports , with Pudong the main international gateway and Hongqiao serving mostly domestic flights, so be sure to check which one your flight is leaving from. Transfer between the two takes about 1 hour by taxi. There are also direct shuttle busses.
You can get between the two airports in nearer two hours by Metro (subway). Both airports are on line two, the main East-West line through downtown Shanghai, but at opposite ends of it. You can reduce the time some by taking the Maglev train (described in the next section) part of the way. A traveller making that transfer with a few hours to spare and a desire to get a quick look at Shanghai (and not too much luggage) might get off at Nanjing Road East and walk a few blocks to the Bund.
Both airports also have direct bus service to major nearby cities such as Hangzhou, Suzhou and Nanjing, though the new fast trains may be preferable, especially from Hongqiao Airport which has Hongqiao Railway Station quite nearby (one subway stop or a fairly long walk).
Domestic airplane tickets are best booked in advance at one of the many travel agencies or online, but can also be bought at the airport on the day of departure. Fares are generally cheap, but vary depending on the season; figure on ¥400-1200 for Beijing-Shanghai. The low-cost airline Spring Airlines is based out of Shanghai with routes to most major Chinese tourist destinations, and frequently offers large discounts for tickets booked through its official website. When backpacking, it may often be cheaper to book a flight along a big traffic line (Shanghai-Beijing, Shanghai-Guangzhou, Shanghai-Shenzhen, etc.) and travel the rest by bus or train.
The city of Hangzhou, about a 45-min train ride from Shanghai, should also be considered if having a difficult time finding tickets to Pudong or Hongqiao. Also if coming in from South East Asia, since Air Asia has a cheap flight from Kuala Lumpur to Hangzhou. See Discount airlines in Asia.
Pudong International Airport
Pudong (浦东机场, IATA: PVG, ) is Shanghai's main international airport, 40 km to the east of the city. Arrivals are on the first floor, departures on the third, and the airport has all the features you would expect of to find in the major hubs around the world. There are two gigantic terminals (T1 and T2). A free shuttle bus service connects the two in case walking a few minutes (or using the conveyor belts) are too cumbersome.
People's Square by Maglev
Depending on your final destination, it may be just as quick as, or even quicker, to use the Maglev train. Riding the Maglev may be quite a memorable experience if fast trains are of interest. Using magnetic levitation technology, it does not touch the tracks and traverses 30.5 km in as low as 7 minutes, while hitting a maximum speed of 431 km/h. During non-peak hours, the train goes to 301 km/h. It currently operates from 6:45 AM to 9:30 PM daily and costs ¥50 one way (¥40 if you have a flight ticket) or ¥80 for a round-trip ticket (good for up to seven days from date of purchase). You can also opt to pay double for "VIP Class", which gets you a soft drink and bragging rights but no really no different environment. Trains depart every 15-30 minutes depending on the time of day.
The Maglev has only one stop, Longyang Road Metro Station (龙阳路地铁站) on line two, still a ways from People's Square but a good stopping point if Pudong is your final destination. The journey usually requires a combination with walking, public transport or a taxi. You will need the ticket to get out of the station. The Maglev and airport station are not well marked on the city subway/rail map so if in doubt ask so you exit at the right station to make your connection from Maglev to normal subway line.
The Maglev station is between Terminals 1 and 2 along the second floor walkway that connects them. Note that between the baggage claim and the Maglev station, people may tell you the Maglev is "broken" or "shut down because of weather" but they may just be trying to get you into their taxi. Pay them no attention, upon arriving at the station you will see the trains are running.
From Longyang Rd as you exit, the escalator on your right goes down to the Metro Station (Line 2) and another escalator on the opposite end to your left will take you to the taxi queue. A taxi to Puxi city center will cost you another ¥30-50, while a ride to Pudong's Lujiazui should only be about ¥20-25. Taxi drivers seldom speak any English so have your destination in writing (or use an airport attendant's how-to) and fare estimate before agreeing on a driver. Estimates are also posted near the exit doors on the first floors near the pick-up area and bus station area. It is not advisable to use a driver outside the queue unless there are two of you and someone speaks good Shanghainese (Wu Chinese) or standard Mandarin. Use caution and double check the charges as some drivers may try to scam you, but not many. It is against local law to pick up other passengers not affiliated with your party so reject this if attempted by the driver.
If your destination is conveniently located on a subway stop (People's Square, Jing'an Temple) and your baggage is light, it would be cheaper and maybe even faster to hop onto Line 2 located just parallel to the Maglev station. You will need to go down the escalators on the opposite side of the taxi queue. Subway fare ranges from ¥2-6 all across the city.
People's Square by Metro In April 2010, just in time for the opening of the Expo in May, Line 2 was extended eastward to the Pudong Airport. Operating hours are 6:30AM-9PM and a train change is required at Guanglan Rd (you basically have to leave the train and switch to the opposite side). Line 2 ventures westward through People's Square (about 1 hr) to Hongqiao Airport (2 hr, ¥8).
People's Square by bus
Now that the metro is open, there isn't much reason to take the slower and more expensive bus, unless you arrive outside operating hours or there's a direct bus to your final destination. Services take up to 90 min, cost ¥15-30 and run 24 hours. However, the trains to Pudong are small (only 4 cars) and may require 90 min of standing. It costs about 8 yuan to come from Downtown. The Buses are more comfortable, so do consider them.
People's Square by taxi
The most convenient but also most expensive way to get to central Shanghai is by taxi, expect ¥150 or even more and about an hour to get to the center of the city (People's Square). The rate increases by around 35% during night time, so expect to pay even more if it is past 11PM-5AM. There are taxi queues just outside both Terminals 1 and 2 on the first floor.
You may be approached by a driver on your way to the queue. These drivers tend to be untrustworthy and will either take you to your destination via a longer route, or they have "adjusted" their meters. You can try agreeing on a price beforehand but it's better to use the formal queue just outside the airport.
Shanghai Hongqiao International Airport
Shanghai's older airport Hongqiao (虹桥机场 IATA: SHA)  services domestic flights, the only exception being the city shuttle services to Tokyo-Haneda, Seoul-Gimpo, Hong Kong, and Taipei-Songshan. There are two terminals: the shiny, new and enormous T2, used by virtually all airlines, and the old, dingy and comparatively small T1, used by only by low-cost operator Spring Airlines and the international city shuttle services. If Pudong airport is an option for a flight it is vastly preferable to Hongqiao as it is difficult to determine if a departing flight is from Terminal 1 or Terminal 2; a mistake involves a 20-minute ride between the terminals. At the time of this writing neither the Hongqio airport's English website nor Shanghai airlines website stated which flights depart from which terminal.
A taxi can manage the 12-km (7.5 mi) trip to the city in 20 minutes on a good day but allow an extra 30 minutes for the taxi queue, especially when arriving after 7PM. Be sure to determine from which terminal your flight departs before you go to the airport as the English signage is confusing, taxi drivers will not be able to help you, and the shuttle between the terminals leaves on a half-hourly schedule with another twenty minute drive. If you miss your flight at terminal one and need a flight out of Pudong, you will have to take a shuttle back to Terminal Two, then navigate that labyrinthine terminal to find the shuttle to Pudong, costing you another ¥40.
The Hongqiao Airport Special Line bus (机场专线) goes directly to Jing'an Temple every 10-30 min for ¥4. There is no sign posting in English so it is advisable to print out the Chinese characters and then consult one of the airport staff, or look for one of the buses without a bus number (only Chinese Characters). Tickets are purchased inside the bus shortly before it departs, once departed there are no stops until arriving right in front of Jing'an Temple Metro Station (Line 2).
Bus: Although Hongqiao airport has fewer airport bus lines than Pudong, more public bus lines are linked to Hongqiao. All buses below run to T1, take the free shuttle to connect to T2 if needed.
Shanghai has a few major train stations including:
Self-serve automated ticket booths are prevalent and would likely be the easiest mode of purchasing tickets and checking train schedules for those without an ability to utilize Chinese as the devices have an English mode. (NOTE: Starting June 1, all tickets purchased MUST have a real name and ID number attached to them, and the automated machines do NOT read anything but Chinese ID, so this will no longer be an option) Tickets are also conveniently booked in advance at one of the many travel service agencies, and as a note, tickets originating from other stations within the city can be purchased from a given station except for Hong Kong tickets (Shanghai West is an exception; the ticket office there can only process purchases for same-day departures from that station). There are queues with English speaking staff, although this is not likely outside of Shanghai so it's best to buy a return ticket at the same time (not only because English won't be as easy to find outside of the city, but also seats may be sold out if attempting to purchase at a later date). It is advisable to prepare a paper with your destination displayed in Chinese characters if needed or should an itinerary need adjustment. The main ticket office now handles all ticket sales, including tickets to Hong Kong (which can only be bought at the English-speaking counter or the dedicated counter at Shanghai and Shanghai South stations with no sales possible from the machines; in addition, unlike tickets to other parts of China, tickets to Hong Kong start selling 60 days in advance so book early; the Hong Kong-Shanghai segment sells out quickly).
The new fast (200+ km/h) CRH trains go south from Shanghai southwest to Nanchang, Changsha, or north to Beijing, Zhengzhou, Qingdao. These are very comfortable and convenient. Train route codes being with D in this instance. Higher speed trains (300+ km/h) to Nanjing and Hangzhou has G prefix train code.
In recent years many highways have been built, linking Shanghai to other cities in the region, including Nanjing, Suzhou, Hangzhou, Ningbo, etc. It only takes 50 minutes to reach Shanghai from Hangzhou, or 2.5 hours from Ningbo, via the 36-km long Hangzhou Bay Bridge, world's longest sea-crossing bridge.
There are several long-distance bus stations in Shanghai. You should try to get the tickets as early as possible.
If you intend to stay in Shanghai for more than a few days the Shanghai Jiaotong Card  (上海公共交通卡) is a must. You can load the card with money and use it in buses, the metro and even taxis, saving the hassle of buying tickets at each metro station and keeping change for buses and taxis. You can get these cards at any metro/subway station, as well as some convenience stores like Alldays and KeDi Marts. These come in regular, mini, and "strap" size (the latter being made for hanging on mobile phones), with various limited editions available for each. Only regular-sized cards can be loaded at machines (with a few exceptions, mainly at line 6/8 stations which have a special type of recharge machine made to take all sizes of cards) and only in multiples of ¥50 or ¥100 (this applies to the big blue machines- certain smaller machines mostly located in line 8 stations will accept any bills the service counter will as well as most sizes of SPTC). Most likely you will need to go to the service counter to recharge if you have an irregularly-shaped card or you want to recharge in multiples of ¥10 or ¥20.
Also, this card allows you to transfer lines at Yishan Rd, Shanghai Train Station, and Hongkou Football Stadium stations, as well as discounts for bus<->bus and metro<->bus transfer (the fare is discounted ¥1 each time you transfer).
You can buy metro cards at many stations(¥20 deposit, recharge machines take 50- and 100-yuan notes). Shanghai Public Transportation Card can be used for one time by overdraft when you take buses, subway trains or ferries. The overdraft should be less than ¥8. Only ordinary cards can be returned. If your ordinary Shanghai Public Transportation Card is complete and clean, it can be recalled and the deposit can be returned to you. The balance on the card can be immediately returned if it is less than ¥10. If the balance on your card is between ¥10 and ¥2,000, invoice should be taken to ask for the return of money; however, a 5% handling fee will be charged. Some subway stations have special offices for the returning of Shanghai Public Transportation Cards. These stations include: Line 1 - Hanzhong Rd, Hengshan Rd, Jinjiang Park; Line 2 - Jiangsu Rd, E Nanjing Rd, Century Park, Songhong Rd; Line 3 - Dongbaoxing Rd, Zhenping Rd, Caoxi Rd, North Jiangyang Rd; Line 4 - Yangshupu Rd.
Shanghai Public Transportation Card Service Center, No 609, Jiujiang Rd, M-F 9:30AM-6:30PM, Sa Su 9:30AM-4:30PM.
The fast-growing Shanghai Metro  network has 12 lines with another 7 under construction (and expansions to existing lines), with nearly all lines operating underground (Line 3 operates above ground). The Metro is fast, cheap, air conditioned and fairly user-friendly with most signs and station arrival announcements bilingual in Mandarin and English, but the trains can get packed during rush hour. Fares range from ¥3-9 depending on distance. There are also one-day cards available which can be purchased for ¥18 (24 hours valid after their first use). Automatic ticket vending machines take ¥1 or ¥0.5 coins and notes and have instructions in English. Most stations on lines 1-3 will also have staff selling tickets, but on the newly-completed lines 6, 8, and 9 ticket purchasing is all done by machine (in both Chinese and English) with staff there only to assist in adding credit to cards or if something goes wrong. You can transfer between lines freely with a single ticket (except at Shanghai Railway Station, Hongkou Football Stadium, and Yishan Lu where a subway pass/Shanghai public transportation card is required for transfer). Metro rides can be paid for using use Shanghai's public transportation card (non-contact). Be careful; certain stations exist on two different lines with the same name but are located in different places (Yishan Lu- Line 3/9 and line 4 are separate stations- transfer between these stations is only possible with a subway pass; Pudian Lu- line 4 and line 6; go to either Century Ave or Lancun Lu to transfer between these lines; Hongkou Football Stadium, Line 3 and 8- transfer is only possible with a Metro pass).
If there are seats available but more passengers boarding than seats, be prepared to see a mad dash (literally) as passengers wrestle for the available seats. This is the norm so move quickly if you want a seat. Be mindful of pickpockets who may use this rush to their advantage.
The bus system is cheaper and much more extensive than the Metro, and some routes even operate past the closing time of the Metro (route numbers beginning with 3 are the night buses that run past 11PM). It is however slower in general, and all route information at bus stops is in Chinese, but here is a handy list of bus routes and stops in English. Once inside the bus, there are English announcements. Most buses do not require any conversation with a driver and/or conductor, while others depend on you knowing your destination and the conductor charging you accordingly. For the latter, pay the conductor directly and you'll get a paper ticket (and change, if any). The former bus types do not have a conductor but instead a driver only; there is a fixed price for the route, usually ¥2 and the buses are air-conditioned (¥1.5 on increasingly rare routes running on old buses without; check the bus itself as some routes have a mix of air-conditioned and non-air-conditioned buses). Prepare exact change beforehand and drop it into the container next to the driver. It's best to have exact fare or go to a convenience store if needing change, otherwise you may depend on stating your situation to the driver or other passengers. If you change buses with an SPTC you will get a ¥1 discount on your second bus fare (and all subsequent transfers; there is a 90-minute window to do this on so if you're not spending too much time at the destination your transfer discount will apply to the start of your return journey too).
Taxi ("出租车" "chu zu che") is a good choice for transportation in the city, especially during off-peak hours. It is affordable (¥14 for the first 3 km, ¥2.4/km up to 10 km, and ¥3.5/km after; when wheels aren't rolling, time is also tracked and billed but first 5 min. are free; a ¥1 fuel surcharge is also applied) and saves you time, but try to get your destination in Chinese characters or available on a map as communication can be an issue. Flagfall starts at ¥18 after 11PM. As Shanghai is a huge city, try to get the nearest intersection to your destination as well since even addresses in Chinese are often useless. Most drivers do not speak English or any other foreign languages, so be sure to have the address of your destination written in Chinese to show the taxi driver but should you forget, there is a phone number displayed in the back of the taxi (you'll need a mobile phone for this). Dial the number and tell the agent where you want to go (English is the only foreign language offered currently). The agent will then, on your behalf, explain where you wish to go. The agent will even find out the address of bars and other spots for you if applicable and this service has very good remarks. (If without a mobile phone, try to get a business card of your destination or of something nearby.)
Drivers, while generally honest, are sometimes genuinely clueless and occasionally out to take you for a ride. The drivers are very good about using the meter but in case they forget, remind them. It's also the law to provide a receipt for the rider but if your fare seems out of line, be sure to obtain one as it's necessary to receive any compensation. If you feel you have been cheated or mistreated by the driver, you (or a Chinese-speaking friend) can use the information on the printed receipt to raise a complaint to the taxi company about that particular driver. The driver will be required to pay 3x the fare if ordered by the taxi company so normally they're very good about taking the appropriate route. The printed receipt is also useful to contact the driver in case you have forgotten something in the taxi and need to get it back.
If you come across a row of parked taxis and have a choice of which one to get in to, you may wish to check the driver's taxi ID card that is posted next to or near the meter on the dash in front of the front passenger seat. The higher the number, the newer the driver, thus the likelihood that your driver will not know where he or she is going. Taxi driver ID numbers between 10XXXX and 12XXXX are likely to be the most experienced drivers (just make sure to match the picture on the ID card with that of the driver). A number of 27XXXX to 29XXXX is probably going to get you lost somewhere. Another way is to check the number of stars the driver has. These are displayed below the driver's photograph on the dashboard in front of the passenger seat. The amount of stars indicates the length of time the driver has been in the taxi business and the level of positive feedback received from customers, and range from zero stars to five. Drivers with one star or more should know all major locations in Shanghai, and those with three stars should be able to recognize even lesser-known addresses. Remember that it takes time to build up these stars, and so don't panic if you find yourself with a driver who doesn't have any - just have them assure you that they know where they are going and you should be fine.
If you need to cross from one side of the Huangpu River to the other by taxi, especially from Pudong (浦东) to Puxi (浦西), you may want to make sure your driver will make the trip, and knows where he or she is going. Some drivers only know their side of the town and will be as lost as you are once they leave their side of town. Taxis are notoriously difficult to get on rainy days and during peak traffic hours, so plan your journeys accordingly. As the crossings between Pudong (浦东) and Puxi (浦西) are often jammed with traffic, taking a taxi may be a more expensive and less time-efficient alternative to using the Metro to cross. It may be better to take the Metro between both sides, and then catch a taxi on the side that your final destination is on.
Taxi colors in Shanghai are strictly controlled and indicate the company the taxi belongs to. Turquoise taxis operated by Dazhong (大众), the largest group, are often judged the best of the bunch. Another good taxi company, Qiangsheng (强生), uses gold-colored taxis. The other large companies include Jinjiang (锦江), which uses white taxis and Bashi (巴士), which uses light green taxis. Watch out for dark red/maroon taxis, since this is the 'default' color of small taxi companies and includes more than its fair share of bad apples. Also private owned taxis (You can recognize them easily as they have an 'X' in their number plate and may not be the standard Volkswagen Santana used by most taxi companies) are among them. The dark red/maroon taxis will also go "off the meter" at times and charge rates 4x-5x the normal rate - especially around the tourist areas of the Yuyuan Gardens. Bright red taxis and blue taxis, on the other hand, are unionized and quite OK, furthermore there are more 3-star and above taxi drivers working for these companies. The bright orange taxis cover suburban areas only and are not allowed within the "city" area, but their meters start at ¥11 and count at ¥2.4/km no matter how long the journey so they're somewhat cheaper if you're not trying to get downtown (rule of thumb- if you're trying to go somewhere within the Outer Ring highway, don't get one, but if your journey ends just within it you may be able to find a driver willing to bend the rules). Also of note is the "Expo taxis"- the Volkswagen Tourans and Buick Lacrosses. Those are the only taxis allowed to travel to the Expo area. Nowadays it's a gamble whether you get one or not; most companies don't have a way to separately ask for one when making a phone booking, so don't rely on having one.
Always try to avoid using ¥100-bills to pay for short rides. Taxi drivers are not keen on giving away their change, and it is not uncommon to get counterfeit smaller notes for change. Taxis are very hard to come by during peak hours and when it's raining so be prepared to wait for a while or walk to a busy pick-up location. Foreign visitors might be surprised at the "lack" of courtesy or lines while waiting for a taxi, so don't be afraid to "jump in" and get one--it's first come, first serve. There are some taxi stops where attendants maintain a well-ordered line; this may be the fastest way to get a taxi in a busy part of town, but there are not very many of them, so expect to walk a ways to get to one.
By sightseeing bus
There are several different companies offering sightseeing buses with various routes and packages covering the main sights such as the Shanghai Zoo, Oriental Pearl Tower, and Baoyang Road Harbor. Most of the sightseeing buses leave from the Shanghai Stadium's east bus station.
Shanghai is a good city for walking, especially in the older parts of the city such as The Bund, but be aware this city is incredibly dynamic and pavements can be obstructed or unpleasant to walk through when near construction areas. If there is a subway entry at a busy street, the station can usually be used as a pedestrian underpass to another subway exit across the way.
As with all of China, right-of-way is effectively proportional to weight: vehicles trump motorbikes, which trump pedestrians. Motorbikes and bicycles rarely use headlights and can come from any direction. They are the main users of curb-cuts for sidewalks, so don't stand at these. Avoid unpredictable movements while walking and crossing streets: the drivers see you and predict your future location from your speed. Also, distances are huge, so you will need to use other means of transportation at some point.
A useful ferry runs between the Bund (from a ferry pier a few blocks south of Nanjing Road next to the KFC restaurant) and Lujiazui financial district in Pudong (the terminal is about 10 minutes south of the Pearl TV Tower and Lujiazui metro station) and is the cheapest way of crossing the river at ¥2 per person. The ferry is air-conditioned and allows foot-passengers only (bikes are not allowed except for folding models). Buy a token from the ticket kiosk and then insert it into the turnstile to enter the waiting room - the boats run every 10 minutes and take just over 5 minutes to cross the river. This is a great (and much cheaper) alternative to using the Bund Sightseeing Tunnel. However, the ferry stations are not directly connected to the public transport so you need to walk a bit.
For locals, bicycles are slowly being eclipsed by electric scooters but they still remain an easy means of transportation for visitors who may be hesitant to communicate with drivers or board crowded mass transit--or simply to soak up some sunshine. Go to Baoshan Metro station and get a vintage bicycle for approx ¥300; they are also easily found for sale on the street around Suzhou Creek or in the residential part of the old town. Beware of the driving habits of locals: the biggest vehicles have the priority and a red light does not mean you are safe to cross the street. Note: Bicycles and mopeds are not allowed on many major roads (signs designate this), as well as in the tunnels and on the bridges between Pudong and Puxi (the only way to cross is by ferry).
Driving is definitely not recommended in Shanghai for a variety of reasons, even for those with driving experience in the country. Not only do you have to cope with a very complex road system and seemingly perpetual traffic jams, but also Chinese driving habits and ongoing construction. In addition, parking spaces are rare and almost impossible to find. Bicycles, scooters and pedestrians are also all over the place--a city with a real metropolitan feel. It is also not unheard of for cyclists, motorcyclists or pedestrians to suddenly dash in front of a car without any warning. In short, do not drive if you can help it and make use of Shanghai's excellent public transportation network instead. See also Driving_in_China.
Whilst motorcycle rental is practically non-existent, for long-term visitors e-bikes and scooters are a cheap, fast, practical way of getting around. E-bikes don't require a driving license and are cheaper, but only have a short battery range (about 50 km) and a low top speed, and are a frequent target of thieves. A cheap e-bike can be picked up from any major supermarket - expect to pay around ¥1500-2500 for a new model. Small shops also sell converted e-bikes (motor scooters converted to run on electricity) which are more expensive but are faster, more comfortable and have longer battery ranges. 50cc motorcycles require registration but don't require a drivers license, whilst anything bigger will require a driving license. Motorcycles can be bought from used-bike dealers mostly located in residential working class neighbourhoods - a used 50cc moped will be about ¥2000 whilst a 125cc will cost a lot more depending on condition and mileage. If you plan on riding a motorcycle, stick to automatic transmission scooters as they are much easier to ride in dense traffic than a manually-geared bike.
Motorcycles are expected to use the bicycle lane and cross intersections via pedestrian traffic lights, which is often quicker when car traffic reaches a standstill. Be careful, particularly at night, of people riding with their headlights off or riding on the wrong side of the road - remember that e-bikes don't require any driving license and therefore drivers often flout traffic laws and take creative but dangerous paths through traffic. Parking is easy - most sidewalks serve as bike-parking, although in quiet streets you may risk getting your bike stolen so make sure you have a couple of good locks. At busy places there are attended bike parks that charge around ¥0.5-1 per day.
Vintage motorbikes with sidecars are used by mainly by expats and tourists. Most expatriates and Shanghainese are too embarrassed to use what many consider a particularly "uncool" form of transport. Changjiang sidecars were used by the Chinese army until 1997. There are a few sidecar owners club in Shanghai (Black Bats, People's Riders Club), shops (Yiqi, Cao, Fan, Jack, Jonson, Leo) and a tour operator (Shanghai Sideways) which are worth checking out.
See also Driving_in_China#Sidecar_rigs.
By sightseeing tunnel
A bit of a misnomer, as the entire journey is underground and doesn't reveal any real sights of the city. This is the fastest way of crossing between the Bund in Puxi and the Pearl TV Tower in Pudong but also the most expensive (¥45 one way/¥60 return) and is essentially a tourist trap--but may also be a good bet for the directionally-challenged or those struggling to find a taxi during rush hour. Glass pods running on train tracks take a few minutes to run through a tunnel under the Huangpu River lined with a psychedelic light show and some bizarre commentary in English and Chinese. After arriving you'll be dropped off in a hall full of tourist-trap shops, which should come as no surprise since the entrance is a few meters from the TV Tower and is by no means a practical mode of transportation for locals. Avoid if possible - it's a very tacky experience - unless you're prepared to spend some cash to look at some flashing lights instead of walking 5 min to the south and taking the aforementioned ferry or walking 5 min west to Nanjing East Rd subway station and taking the Metro. On the other hand, it is also significantly less packed than either of those during peak hours.
The native language of locals, Shanghainese, is part of the Wu group of Chinese languages, which is not mutually intelligible with Mandarin, Cantonese, Minnan (Taiwanese/Hokkien) or any other forms of Chinese. However, Shanghai, being the biggest city and main commercial centre in China, is now home to many migrant workers from other parts of China who do not speak Shanghainese, and as with elsewhere in China, Mandarin is the lingua franca. As Shanghai has been China's main commercial centre since the 1920's, almost all locals are bilingual in Shanghainese and Mandarin, so unless you approach someone really old, you will have no problems speaking Mandarin to locals. Nevertheless, attempts to speak Shanghainese are appreciated, and will help endear you to the locals.
While you are more likely to encounter an English speaker in Shanghai than in any other mainland Chinese city, they are still not widespread so it would be wise to have your destinations and hotel address written in Chinese so that taxi drivers can take you to your intended destination. Though most younger people will have studied English in school, due to a lack of practice, few are conversant. Likewise, if you are planning to bargain at shops, a calculator would be useful. That being said, staff at the more expensive hotels, major tourist attractions and other establishments catering specifically to foreigners generally speak an acceptable level of English.
Where to go in Shanghai depends largely on your time period and interests. See Shanghai for the first-timer for a sample itinerary.
Shanghai urban development is all about the 'five year plan'. Visit the Urban Planning Museum in People's Square for a fascinating look into Shanghai's colourful past, and learn about development strategies for the future. There is a heavy focus on eco-friendly satellite cities with spacious public centres and loads of greenery. The trip is worth it just for the scale model of Shanghai in ten years. All is located on the fourth floor, including a virtual tour of up-and-coming large scale public projects, which encompasses the World Expo 2010 site. It is located just across from the Shanghai Museum.
To see an other side of Shanghai, you can learn cooking in one of the different cooking schools or restaurants offering classes. Some are more high-end , like "The kitchen At..." , offering experienced chefs. Others offer a more local and cultural experience, like "Cook in Shanghai" , with fresh market tours and a relaxed environment.
Shop until you drop on China's premier shopping street Nanjing Road (南京东路), or head for the Yuyuan Bazaar for Chinese crafts and jewelry not far from the Bund. Nanjing Road is a long street. The more famous part lies in the east near the Bund (Nanjing Road East), with a 1-km long pedestrian boulevard (Metro line 2 at Nanjing Road East station, formerly called Henan Road station) lined with busy shops. The wide boulevard is often packed with people on weekends and holidays. The shops are often targeted to domestic tourists, so the prices are surprisingly reasonable. Local people often look down on Nanjing Road and shop at Huaihai Road (another busy shopping boulevard with more upscale stores) instead.
For the high end boutiques, go to the west end of Nanjing Road West (南京西路) near Jing'an Temple. Several large shopping malls (Plaza 66 aka Henglong Plaza, Citic Plaza, Meilongzhen Plaza, and others being built) house boutiques bearing the most famous names in fashion. No. 3 on the Bund is another high-end shopping center featuring Giorgio Armani's flagship store in China.
For those interested in boutique shopping, head to the French Concession Streets Xinle Lu (新乐路), Changle Lu (长乐路) and Anfu Lu (安福路) starting from east of Shaanxi Lu (陕西路) (nearest Metro station is South Shanxi Rd on line 1). This section of low rise building and tree-lined streets bustles with small boutiques of clothing and accessories, where young Shanghainese looking for the latest fashions shop. The overhauled, cozy alleyways of Tian Zi Fang is also extremely popular and is a bit more elbow-to-elbow than Xintiandi.
Those interested in DVDs of movies and television shows have a wide variety of options. Aside from the people selling DVDs out of boxes on street corners you can also find a good selection of movies at many local DVD shops in most neighborhoods. Perhaps the best way to score a deal with a shop is to be a regular. If you provide them repeat business they are usually quite happy to give you discounts for your loyal patronage. Typically DVDs can cost anywhere from ¥5 for standard disks to ¥10-12 for DVD-9 format disks.
However, if you are short on time in Shanghai and don't have the means to form a relationship with a shop, many people recommend the Ka De Club. An expat favorite for years, they have two shops: one in 483, Zhenning Rd and the other one in 505, Da Gu Rd (a small street between Weihai and Yan'an Rds). While the selection at the Ka De Club isn't bad the downside of this store's popularity is that with so many foreigners giving them business, you tend to get somewhat higher prices than at local shops and haggling and repeat customer bargains are pretty much non-existent.
Antiques, jade and communist China memorabilia can be found in Dongtai Road Antiques Market, where you must bargain if you want to get a fair deal. Yuyuan Gardens is another good option for antiques as well as all manner of cheaply made and priced souvenirs (teapots, paintings, "silk" bags, etc.). There are two basement markets. You will have to hunt for them, but they are worth the effort. As with any market in China, don't be afraid to bargain to get a fair price.
Xujiahui Metro station is the place to go if you're after game consoles (the Wii is available here in relative abundance), computers, computer accessories, or the like. You'll find pretty much everything electronic there, but the cellphone selection is a bit lacking.
Dont forget the giant electronics mart or more like swapmeet at the Baoshan Road line 3/4 station they have pretty much all the miscellaneous electronics in the world and a ton of cellphones and fake electronics. Be sure to bargain hard. If you want to buy a cell phone here, make sure you have a SIM card before you purchase, and test the SIM card in the phone by making a call, perhaps to the vendor, since some of the phones are non-functional but still turn on. It's best to negotiate as low as possible first, and then try out your SIM card. Some of the phones here are stolen, so make sure you include the price of the charger when you are negotiating.
The infamous Xiangyang Market was finally shut down for good in 2006. The biggest "replacement" market is in the Metro station (Line 2) at the Shanghai Science & Technology Museum (上海科技馆). The most common name for the market is "A.P. New XinYang Fashion Market." There are a number of variations, and the name really doesn't even matter. The easiest way to get here is by Metro and there you can purchase all your knock-off products. The place is much more overrun by foreigners than Qipu Lu (below), and as such the prices for clothes is considerably higher. However, there is a wider selection here of other products: software, games, electronics, etc.
The horrendously crowded Qipu Lu clothing market is a mass of stalls jammed into a warehouse sized building which would take the casual stroller most of a day to look through. You'll find the cheapest clothes in the city here, but even the trendiest styles are clearly Chinese. Bargain hard, in Chinese if you can and make friends with the shop owners. Many of them have secret stashes of knock-offs in hidden rooms behind the stall "walls." Avoid this place on weekends at all costs.
Another option is the Pearl Plaza located on Yan'an Xi Lu and Hongmei Lu (Line 10, get off at Longxi Rd stop, go south on Hongmei Lu out of the station past Yan'an elevated road, on right) as well as the unassuming shopping center located on the corner of Nanjing Xi Lu and Chongqing Lu. Haggling can be fun for those who are accustomed to it, but those sensitive to the pressure might want to steer clear. Not only can it be stressful to haggle, but just walking in to the buildings can bring a horde of people upon you trying to sell you bags, watches, DVDs and all assortment of goods.
But rather than pursuing knock-offs of Western brands, one of the more interesting things to do in Shanghai is to check out the small boutiques in the French Concession area. Some of these are run by individual designers of clothing, jewelry, etc and so the items on sale can truly be said to be unique. Visitors from overseas should expect the usual problem of finding larger sizes.
Supermarkets and Convenience Stores
Major supermarket chains such as Carrefour, Auchan, Tesco and Walmart are scattered around the city and have cheap groceries and household products, and are generally crowded at weekends. The most centrally located 'big chain' supermarket is Carrefour located in floors B1 and B2 of Cloud 9 shopping mall (metro: Zhongshan Park Lines 2, 3 and 4). Tesco has a store in Zhabai district close to the main railway station and there is a huge Lotus supermarket in Top Brands mall in Liujiazui (Metro: Liujiazui, Line 2). Whilst there are many stores around the city selling imported products at fairly high prices, Metro Cash'n'Carry (Metro: Longyang Lu; Lines 2, 7 and Maglev; Puxi store located at intersection of Zhenbei Rd and Meichuan Rd, reachable by bus #827 from Line 2 Beixinjing station, Line 10 Shuicheng Rd station, and Line 10 Jiaotong University station or bus #947 from Line 2 Zhongshan Park station and Line 3/4 Jinshajiang Rd station) in Pudong is by far the cheapest place to buy imported goods. As it caters primarily to businesses, you will either need a Metro membership card or take a temporary guest pass from reception when entering the store (Puxi store offers no guest passes but most members are willing to lend their membership card at the check-out line).
Ubiquitous FamilyMart 24-hour convenience stores can be found around the main central districts and inside major metro stations - these stores sell magazines, snacks, drinks and Japanese-style hot bento-boxes although prices are high by Chinese standards. Chinese chains such as KeDi and C-Store can be found in residential districts and are marginally cheaper and also stock cigarettes. 7-Eleven and Lawson convenience stores are less common but can be found around the Nanjing Road area.
Shanghai's cuisine, like its people and culture, is primarily a fusion of the forms of the surrounding Jiangnan region, with influences sprinkled in more recently from the farther reaches of China and elsewhere. Characterized by some as sweet and oily, the method of preparation used in Shanghai, it emphasizes freshness and balance, with particular attention to the richness that sweet and sour characteristics can often bring to dishes that are otherwise generally savoury.
The name "Shanghai" means "above the sea", but paradoxically, the local preference for fish often tends toward the freshwater variety due to the city's location at the mouth of China's longest river. Seafood, nonetheless, retains great popularity and is often braised (fish), steamed (fish and shellfish), or stir-fried (shellfish). Watch out for any seafood that is fried, as these dishes rely far less on freshness and are often the remains of weeks' old purchases.
Shanghai's preference for meat is unquestionably pork. Pork is ubiquitous in the style of Chinese cooking, and in general if a mention refers to something as "meat" (肉) without any modifiers, the safe assumption is that it is pork. Ground pork is used for dumpling and bun fillings, whereas strips and slices of pork are promulgated in a variety of soups and stir-fries. The old standby of Shanghainese cooking is "red-cooked [braised/stewed] pork" (红烧肉), a traditional dish throughout Southern China with the added flair of anise and sweetness provided by the chefs of Shanghai.
Chicken takes the honorable mention in the meat category, and the only way to savor chicken in the Chinese way is to eat it whole (as opposed to smaller pieces in a stir-fry). Shanghai's chickens were once organic and grass-fed, yielding smaller birds offering more tender and flavorful meat than its hormone-injected Western counterparts. Unfortunately, these hormones have found their way to China, and today most chickens are little different from what can be found elsewhere. Still, the unforgettable preparations (drunken, salt-water, plain-boiled with dipping sauce, etc.) of whole chickens chopped up and brought to the table will serve as a reminder that while the industrialization of agriculture has arrived from the West, the preservation of flavor is still an essential element of the local cooking.
Those looking for less cholesterol-laden options need not fret. Shanghai lies at the heart of a region of China that produces and consumes a disproportionately large amount of soy. Thinking tofu? There's the stinky version that when deep-fried, permeates entire blocks with its earthy, often offensive aroma. Of course there are also tofu skins, soy milk (both sweet and savory), firm tofu, soft tofu, tofu custard (generally sweet and served from a road-side cart), dried tofu, oiled tofu, and every kind of tofu imaginable with the exception of tofurkey. There's also vegetarian duck, vegetarian chicken, and vegetarian goose, each of which looks and tastes nothing like the fowl after which it is named but is rather just a soy-dish where the bean curd is expected to approximate the meat's texture. Look out also for gluten-based foods at vegetarian restaurants, which unlike tofu, do not come with the phyto-estrogens that have recently made soy controversial within American vegetarian circles. If you are vegetarian, do be conscious that tofu in China is often regarded not as a substitute for meat (except by the vegetarian Buddhist monks) but rather as an accompaniment to it. As such, take extra care to ensure that your dish isn't served with peas and shrimp or stuffed with ground pork before you order it.
Some other Shanghainese dishes to look out for:
Prices of drinks in cafes and bars vary like they would any major metropolis. They can be cheap or be real budget-busters, with a basic coffee or beer costing ¥10-40. In a high-end hotel bar, one basic beer may cost as much as ¥80. There are internationally-known chains, like Starbucks and Coffee Bean & Tea Leaf, as well as popular domestic and local java joints to satisfy those looking to relax.
Tsingtao, Snow and Pearl River beer are widely available. Major foreign brands are produced domestically and smaller brands are typically imported. There is also a local brew known as REEB (beer spelled backwards). A large bottle (640 ml) of any of these costs anywhere from ¥2-6.
Shanghai is filled with amazing nightlife, complete with both affordable bars and nightclubs that pulsate with a city energy.
Accommodation in Shanghai can be rivaled by few cities in China, in terms of both variety and services. There are establishments for all types of travelers, from backpacker options for the weary to top of the line hotels and serviced apartments for those wishing to be spoiled. Puxi has both new and old hotels with class architectural styles and charm, some of them described in stories when Shanghai may have been the only place in China known to much of the rest of the world, while modern amenities commonly found in Pudong rival many hotels in Asia and beyond.
For clean, safe, budget accommodations, three reliable options are the Jin Jiang Star, Motel 168 and Motel 268 chains, all of which have multiple locations in every district of Shanghai.
Shanghai's area code for landlines is 21, adding a "0" at the beginning if calling outside of the city.
Shanghai is a fairly safe city and violent crime is rare. However, the ever-increasing divide between the haves and have-nots has created its fair share of problems. Petty crimes like pickpocketing and bike theft are common, and sexual harassment occasionally occurs on crowded public transport. Pay extra caution before the Chinese New Year (in Jan or Feb depending on lunar calendar), as thieves may be more active in looking for new year money.
BEWARE pick-pockets groups on the main shopping streets. These groups are usually two or more gypsy-women carrying babies. This sight is extremely common on Nanjing West and East road during rush hours.
Beware of taxi scams - ride inside illegal taxi to a distant direction. First you agree on price (e.g. 300 RMB for a taxi shared with someone else from Hongqiao Airport to Suzhou) then after some short taxi ride they ask to get out and group of people say that you need to pay agreed money right now. Then you get transferred to a shared bus where other people cheated like yourself sitting and waiting when the bus will depart, then the bus finally gets to destanation
The notorious tea house scam scams, long practiced in Beijing, is unfortunately spreading to Shanghai as well. Be cautious if over friendly strangers, who probably dress well, speak fluent English, and look innocent like a student, who invite you to art gallery, tea shop or karaoke - you're unlikely to be physically harmed, but they will leave you to foot a rocketing bill. In this case, you should call 110 (emergency hotline). The con artists may tell you that calling the police does not work and claim to have connections with police, but the police in China tend to be helpful in these cases, especially when innocent foreigners are involved. These scams can be found around People's Square near the entrances/exits of the museums and art galleries.
Another trend is a temple scam which is happening in various big cities and also Tibet. Tour guides may ask you to make a wish and burn an incense which ends up costing a hundred to more than a thousand. Another trick is to ask you how much you want to "donate". After you said 10 yuan, they will tell you that 10 yuan is for 1 day blessing but the monk has already turned an incense to bless you for 1 year, so you need to pay 365 x 10 yuan. This scam has caused significant backlash because of blasphemy. No legitimate temples in China ever charge followers in this way.
Male travellers may attract attention from female sex workers at nightspots. Around Old Town and Science Museum in Pudong, hawkers are sometimes also eager to sell. Saying bu4 yao4 le ("don't want") may help. Also be cautious of people who approach and offer to polish your shoes. Make sure both of you agree on the price before anything is put on your shoes. The same rule also applies to the commercial photographers at the Bund area. They will offer to take your picture with the scenic background (and sometimes with costumes) for ¥50, but once you have contracted their services, several cohorts will arrive to "assist" the photographer. They may force you to buy all the snapshots and try to gather crowds to increase pressure.
Don't rush into or out of Shanghai metro trains in the last moment. Despite the safety barriers on the platform, the train doors sometimes close before all passengers have boarded; people squeezed between closing doors is a common sight. Apparently, the fail safe that is supposed to block trains from running with open doors isn't stone-proof: Only recently (July 2010), a woman died after being smashed against the safety barriers as she was hanging half out of closed doors of a train of line 2 leaving Zhongshan Park Station.
By Chinese law, foreigners are required to show their passports when requested, but this is rarely enforced. Most hotels will help you keep the passport in the safe.
Do not drink Shanghai's tap water unless it is boiled or goes through a reverse-osmosis filter. Drinking the water is relatively safe when it has been boiled; however, tap water is also said to contain high amounts of heavy metals which are not removed by boiling. When buying bottled water, you will come across a whole range of mineral water brands. Cheaper brands cost ¥1-2.50 and are in all the convenience stores and street stands.
Individuals with asthma or respiratory issues should be prepared when visiting due to the air pollution that plays a role in Shanghai's landscape.
For visitors unused to travel in China the language barrier is likely to be the biggest obstacle, as English ability tends to be very limited in all but the largest tourist draws and establishments that cater specifically to foreign visitors. Mandarin-learners need to be aware that Shanghainese, a Wu dialect, is the first language of locals and very different from Mandarin, although most Shanghainese under the age of 50 speak Mandarin to one degree or another. The use of Shanghainese as the de facto 'first' language of the city has been discouraged by the government and its use is decreasing both due to the effect of the paramount use of Mandarin in mass media and by the large-scale influx of out-of-town Chinese moving to Shanghai to work in recent years.
In addition, Shanghainese speakers have a particular accent when speaking Mandarin. Mandarin is heavily tone-based and speakers from Beijing can easily be understood (most textbooks are based on their accent or an approximation). Shanghainese speakers, as second-language learners of Mandarin themselves, have appropriated some of the features of the Shanghainese language onto their Mandarin. While in other languages this would not be a problem, given the phonemic and tonal nature inherent to Mandarin, the slightest shift in pronunciation can make it much more difficult to understand. The best thing to do is say "说慢一点" (shuō màn yī diǎn) which means "speak a little slower".
Also, many unskilled laborers from western China, where local languages dominate ("dialect" in government jargon) and Mandarin level is sometimes adequate at best, have moved into Shanghai. They often suffer as do foreigners visiting Shanghai as these laborers ("country-side people," as the Shanghainese call them) have problems with Mandarin, speak little to absolutely no English, and coincidentally, often are in the streets selling.
Rudimentary Chinese and/or pattern matching ability for character recognition will help, as will getting your destination and some simple directions to it written in Chinese characters, particularly when traveling by taxi. Some taxi drivers know English, but not much. Make sure to not waste time with difficult grammatical constructions and pleasantries such as "Oh I was wondering if you could help me find..." It is too confusing. Just say "The Bund" (wai tan) or "Nanjing West" (nanjing xi lu). Though it may seem rude to an English speaker, this is EXACTLY how Chinese would say it in Mandarin and is much more effective.
However, with the opening-up policy, the situation has been improved. As English is compulsory in Chinese schools, an increasing number of younger people know some basic English. If you are lost, try approaching younger people, such as high school of university students and stick to basic phrases; they might be able to point you in the right direction.
An amazingly helpful resource for visitors and expats alike is the Shanghai Call Center. Established prior to the Expo and maintained as a public service, the call center is a free-of-charge phone number that provides information regarding bus, subway, and taxi directions, business hours, attractions, and can even be utilized as a free translation service. If you are having trouble communicating with your taxi driver or a vendor, don't hesitate to call the number and pass the phone back and forth, having the operator translate.
The so-called "Magic Number" can be reached at 962288 from Shanghai cell phones. Chinese cell phones from other cities should dial 021 962288, and international phones should dial +86 021 962288. A short message in Mandarin will great you, followed by a set of English instructions. Service is available in several European languages such as English and Spanish.
Although service itself is free of charge, your service provider will most likely charge you for minutes used.
"Me first" is how many travelers describe mainland Chinese. A lot of things that would be extremely rude in the western world are considered normal here: line-jumping, crowding, pushing, spitting, and even littering is status quo; about the only thing that will cause them to pause is a policeman wielding a large ticket book.
Pushing in the metro is normal, especially at the chaotic People's Square Station. Just dig in and push; don't feel sorry. However, compared to public transport in other Chinese cities, the Shanghainese are better at letting people alight first and the mad rush for empty seats is not quite so bad - your behaviour should follow the situation: if the station is crowded then pushing is acceptable, but if not then you are more likely to be looked upon as an 'uncivilised foreigner'. Also, outside of busy times you should stand to the right on escalators to allow people to pass.
Note that Shanghai Metro drivers will close the train doors and depart when the schedule says so, even if people are still boarding. When you hear the 'door closing' alarm (usually a series of beeps) stand back from the doors (particularly on the old Line 1 and 2 trains as the doors close very quickly and may not re-open if blocked).
Crowding (aka no line) is another problem you're likely to encounter. Whether at a ticket booth, at a busy fast food counter, or even at the grocery store, everyone jockeys for position by crowding around a staff member (say, to recharge their jiaotong card), and will do whatever possible to get in first, and get out. If at all possible, avoid the situation in the first place by finding a quiet ticket counter and recharging early (Alternatively, head over to one of the white terminals and recharge directly from a UnionPay card).
If you're after a new cellphone, go to the Shanghai Railway Station. You can find good deals on secondhand phones as well as new phones (the selection is a mixed bag; you'll find Chinese off-brands mixed with reliable big-name brands as well as cutting-edge Japanese phones; if you live in North or South America be careful about buying the off-brand phones as most do not support the necessary frequencies for use there. Also, in the secondhand section of the market some of the phones are of dubious origin; CDMA phones may have their ESNs blacklisted in their home countries, but for GSM/3G phones the only issue is an ethical one. Be careful about prices that are too good to be true.
Also, for small discounts at various restaurants and hotels as well as 50% off tickets to certain attractions (Shanghai World Financial Center observation deck, Happy Valley, Science and Technology Museum, among others) try to find a branch of Woori Bank to sign up for the Shanghai Tourist Card. All Chinese banks issue this as a credit card, preventing non-Chinese visitors from signing up by virtue of requiring proof of income in China, but Woori is a Korean bank and caters to Koreans (including Korean tourists), and thus offers it as a debit card, allowing anyone to sign up for it with just a passport. Sign-up (including account creation) takes approximately half an hour and the card is immediately issued upon account creation. Branches are located near Metro Line 2 Century Ave. station (address is 1600 Century Ave. Pos-Plaza 1-2F) and Metro Line 9 Hechuan Rd. station (address is 188 South Huijin Rd: ask for directions to Bank of China; once you get there, turn right and keep walking until you see it). However, a hotel address may not be acceptable and there may be a handling fee for accounts canceled within a month of opening. An incidental advantage of the Woori Bank Shanghai Tourist Card is that the account allows unlimited free withdrawals at any ATM in China. Thus it will be more convenient to put all your money in the card and withdraw from ATMs only as necessary. If planning to visit two or more of the attractions that half-price tickets are offered for, the time spent is well worth the discount (maximum two discounted tickets purchased per card, offer lasts until end of World Expo).
In addition, Travelex offers a Shanghai Tourist Card Cash Passport IN JAPAN ONLY. If transiting through there, getting the Cash Passport version is easier and quicker, and offers all the benefits of the Woori Bank version except for free ATM withdrawals.
In Hong Kong, AEON Credit offers the Shanghai Travel Prepaid card instead. Same as the Travelex card except initial currency is Hong Kong dollars and a 1.1% fee is charged during the Hong Kong dollar->yuan conversion process.
Consulates and citizen services
Several other major Chinese cities are near Shanghai and conveniently reachable on the new high speed (over 200 km/hr) trains. These are comfortable and reasonably priced and except at holidays, are not too crowded since other trains are cheaper. Look for the separate ticket windows with "CRH" on the signs.