Difference between revisions of "Austria"
Revision as of 03:17, 21 March 2018
Austria (German: Österreich, literally "the Eastern Realm" or "Eastern Empire") is a landlocked alpine German speaking country in Central Europe bordering Switzerland and Liechtenstein to the west, Germany and Czech Republic to the north, Slovakia and Hungary to the east and Slovenia and Italy to the south. Austria, along with neighbouring Switzerland, is the winter sports capital of Europe. However, it is just as popular for summer tourists who visit its historic cities and villages and hike in the magnificent scenery of the Alps.
Today's Austria is what was once the German speaking core and centre of power for the large multi-ethnic Austro-Hungarian Empire with its imperial capital in Vienna. This empire stretched eastwards from present-day Austria through much of east-central and south-central Europe. It included the entire territories of modern day Hungary, the Czech Republic, Slovakia, Slovenia, Croatia, Bosnia, and portions of Serbia, Romania, Ukraine, Poland and Italy. While Prussia united the German states to the north by force into one "Germany" in the latter part of the 19th Century, Austria remained oriented eastwards towards its diverse empire. However, from the start of the 20th century, the political history of Austria has been closely linked to the misfortunes and disasters of modern German history, mainly the First and Second World Wars and their terrible aftermath.
It was not until the end of the war that the mood changed and that Austria tried to distance itself from Germany. In 1945, Austria was divided into zones of occupation like Germany. However, unlike Germany, Austria was not subject to any further territorial losses. A treaty signed in 1955 ended the Allied and Soviet occupation, recognized Austria's independence, and forbade future unification with Germany. A constitutional law of that same year declared the country's "perpetual neutrality", a condition for Soviet military withdrawal, and thus saved Austria from Germany's fate of a divided nation with a divided capital. However, the South Tyrol Question took Austria and Italy to the UN in the post-war era and international brokered mitigation found a suitable solution for both countries by the late 1980's. This official neutrality, once ingrained as part of the Austrian cultural identity, has been called into question since the Soviet Union's collapse of 1991 and Austria's entry into the European Union in 1995.
Re-examining its Nazi past is something that has become large-scale and accepted as commonplace in the media only relatively recently. Before, Austria had sought to portray itself as "Hitler's first victim". A prosperous country, Austria entered the European Monetary Union in 1999, and the euro currency replaced the schilling in 2002. Austria is also part of "borderless Europe", resulting in many students from all over the European Union studying in Austrian universities and vice versa. Austria is one of the most popular summer and winter holiday destinations in Europe and has the tourist industry to match it.
Austria is a federation. Each of its nine federal states has a unique and distinct culture.
Austrians aren't easy to categorize. In fact, the main reason Austrians stand out from their European neighbours is that they don't stand out from the rest for anything in particular. Austrians are moderate in their outlook and behaviour. Being at Europe's crossroads, their culture is influenced from several sides. The stereotype of the yodelling, thigh slapping, beer-swilling xenophobe may apply to a few individuals but it certainly doesn't apply to the majority of Austrians.
The average Austrian on the street is likely to be friendly yet somewhat reserved and formal, softly spoken and well mannered, law abiding, socially conservative, rooted, family oriented, conformist and somewhat nepotistic, a Catholic at heart, not particularly religious but a follower of tradition, well educated if not as cosmopolitan as his/her European cousins, cynical, and equipped with a dry, sarcastic sense of humor.
Austrians, in general, like to define themselves merely by what they are not. Tourists often make the mistake of classifying Austrians as Germans, which despite a common language, they are not. Arguably, Southern Germany, especially Bavaria, is a close cultural relative of Austria in many ways. Indeed the regions of Austria are all similar to their neighbours, so you will not notice you have crossed a border, whether it be into South Tyrol in Italy, north to Bavaria or east to Hungary.
For most of its history, Austrians have a hard time defining their own nation; they face perhaps currently the most media influence from Germany but have a very different culture, especially from northern Germany. The historic minorities and individual cultures are valued, yet they have to struggle to survive.
Austria has a long history of being multicultural country: a glance at the Vienna phone book is all you need to discover this. Ironically, it is Germany to the north that is paving the way regarding the integration of foreigners into society in Central Europe. Austria remains a largely conservative and rural country with the exception of Vienna. Indeed, the cultural conflicts and national identity are as complicated and hard to understand for many Austrians as they are for visitors! The level of personal awareness and views on this vary greatly from person to person but are generally subject to a particularly Austrian avoidance of the subject, which is to the polls. It is best to try to see the diversity and enjoy the variety than to jump to conclusions.
Hence many Austrians derive their identity from their region or Bundesland (state). For instance, typical inhabitants of Carinthia would say that they are Carinthian first and Austrian second and maybe European third. Asking what state that someone is from is normally the first question Austrians ask when meeting for the first time.
The fact that Austrians dislike demonstrations of national identity can, however, also be explained partly by the historical experiences Austria had during the Third Reich and especially due to the violent use of national symbols in the growing Austro-fascist movement as well as by the far-right Freedom Party. It is also due to the fact that the current state of Austria is a relatively young and loose federal republic of just 8 million people.
However, the University of Chicago's National Opinion Research Center rates Austria as the 5th most patriotic country in the world. So Austrians do very much love their country but are unlikely to be flag-wavers. Perhaps Austria's ascendancy to the EU in 1995 and its more recent adoption of the euro and the border-less Europe have given it a stronger sense of importance and self-worth in the greater context of Europe.
Most Austrians like to enjoy the good life. They spend a lot of time eating, drinking and having a good time with friends in a cosy environment, and are therefore very hospitable. Members of the older generation can be conservative in the sense that they frown upon extremes of any shape and form and, in general, are adverse to change. They enjoy one of the highest living standards in the world and want to keep it that way.
Austria has no well-defined class system. The rural and urban differences tend to be greater than in neighbouring countries. Generally, the further to the west and the more rural you go, the more socially conservative people are.
Austria is a parliamentarian, federal republic consisting of nine federal states (see list above). The official head of the state is the federal president (Bundespräsident), who is elected directly by the people for a term of six years. His/her function is mainly representative, however, and the federal chancellor (Bundeskanzler), appointed by the president, runs most of the day-to-day politics.
The Austrian parliament consists of two chambers, the Nationalrat (National Council) with 183 members as the main chamber and the Bundesrat (Federal Council). Whereas the members of the National Council are elected every four years by popular vote, the 62 members of the Federal Council are elected by each of the legislatures of the states of Austria for 4- to 6-year terms. The composition of the Bundesrat changes after every election to a state's Landtag (State Parliament). The Austrian constitution provides the Bundesrat with the right to veto legislation passed by the National Council; in most cases this is only a suspensive veto, meaning the National Council can override it by passing the law again.
There are five major parties in Austria: The social democrats (SPÖ), the (conservative) Austrian people's party (ÖVP), the (right-wing) freedom party (FPÖ) which recently split into two parties (FPÖ and the alliance for the future of Austria BZÖ) and the (leftist) Green Party. The current government consists of a coalition of SPÖ and ÖVP.
Contrary to popular perceptions, Austria is not all about mountains. While the Alps do cover 3/4 of the country dominating the provinces of Vorarlberg, Tyrol, Salzburg, Styria, Upper Austria and Carinthia, the eastern provinces of Lower Austria, the Burgenland and the federal capital of Vienna are more similar to the geography of the neighbouring Czech Republic and Hungary. This diverse mix of landscapes is packed into a relatively small area of size. Glaciers, meadows, alpine valleys, wooded foothills, gently rolling farmland, vineyards, river gorges, plains and even semi-arid steppes can be found in Austria.
One quarter of Austria's population lives in Greater Vienna, a European metropolis, located where the Danube meets the easternmost fringe of the Alps, not far from the border with Slovakia and its capital Bratislava.
Virtually all government, financial and cultural institutions, as well as national media and large corporations are based in Vienna, due largely to history and geography. Thus, the capital dominates Austria's cultural and political life and is clearly a world unto its own. It has little to do with the rest of mainly rural Austria and outside of Graz and Linz there really are no other large scale cities in the country. There is a playful joke told in Vorarlberg province regarding the dominance of Vienna regarding national affairs that reads, "the people of western Austria make the money and Vienna spends it."
Austria has a temperate continental climate. Summers last from early June to mid-September and can be hot in some years and rainy in others. Day-time temperatures in July and August are around 25°C (77°F), but can often reach 35°C (95°F). Winters are cold in the lowlands and very harsh in the Alpine region with temperatures often dropping below -10°C (14°F). Winters last from December to March (longer at higher altitudes). In the Alpine region large temperature fluctuations occur all year round and nights are chilly even in high summer. The northern Alps are generally a lot wetter than the rest of the country. The South East (Styria and Carinthia) is dry and sunny. The area around Vienna often experiences strong easterly winds.
Electricity is supplied at 220 to 230V, 50Hz. Outlets are the European standard CEE-7/7 "Schukostecker" or "Schuko" or the compatible, but non-grounded, CEE-7/16 "Europlug" types. Generally speaking, U.S. and Canadian travellers should pack an adapter and a converter for these outlets if they plan to use North American electrical equipment in Austria.
Austria is a federal republic comprised of nine states:
Austria is a member of the Schengen Agreement.
There are no border controls between countries that have signed and implemented this treaty - the European Union (except Bulgaria, Croatia, Cyprus, Ireland, Romania and the United Kingdom), Iceland, Liechtenstein, Norway and Switzerland. Likewise, a visa granted for any Schengen member is valid in all other countries that have signed and implemented the treaty. But be careful: not all EU members have signed the Schengen treaty, and not all Schengen members are part of the European Union. This means that there may be spot customs checks but no immigration checks (travelling within Schengen but to/from a non-EU country) or you may have to clear immigration but not customs (travelling within the EU but to/from a non-Schengen country).
Please see the article Travel in the Schengen Zone for more information about how the scheme works and what entry requirements are.
To stay longer than 90 days, a non-EU foreigner will need either a long-stay visa (valid for up to 6 months) or an Aufenthaltstitel (residence permit). Visa-exempt visitors may be able to acquire a residence permit inside Austria after entry, but consulates do not recommend this route due to processing times for the permits and that the permit must be obtained within the initial 90-day period of stay.
One of the ways to stay in the country for longer than 90 days is to study on a study visa, for example by studying on a TEFL course run by the English Teacher Training College at one of several campuses around Austria or a larger university like Vienna or Salzburg.
There are 6 airports in Austria with scheduled flights. The most important international airport is Vienna which has connection to all major airports of the world. Other international airports include Graz, Innsbruck, Klagenfurt, Linz, and Salzburg which provide domestic flights as well as connections to some European countries. Those airports are particularly popular with cheap airlines such as Ryanair. For travelling to the western states it is recommended to use the very close Munich airport.
The most common airports to visit Vorarlberg are Altenrhein (Austrian), Friedrichshafen (Ryanair, Intersky) and Zurich (Swiss).
If visiting Austria for winter sports, choose airport considering cost and duration for the whole trip (plane+transfer), not always Vienna and even likely not in Austria.
Unlike many countries, getting in to Austria for skiing shouldn't imply flying to the capital city first. Vienna itself is a 4 hour drive away from the nearest medium-sized resort, and longer by public transport. See more in GetIn section of Winter sports in Austria.
Austrian Airlines: Baby strollers weighting over 10kg should be checked in as a luggage; strollers below 10kg are allowed up until the aircraft board, and taken by personnel right at the entrance to the aircraft. See also a dedicated page on flying by Austrian with children: .
Bus is not always the cheapest way to travel though deep discounts for advanced bookings are being introduced for long-distance travel (as far as from Warsaw to Austria for €4). The bus may also be the cheapest option if you want to travel at short notice or if you have large amounts of luggage. Bus travel is especially interesting for those coming from the East as there are many buses into Vienna and they are often faster than trains. Information about their assorted services and pricing is can be found in that section.
Eurolines Austria  is the largest operator and organizer of bus travel in Austria though many services are not included in their schedules.
Due to the large Balkan diaspora after the Yugoslav wars in the 90's, there are numerous bus companies serving the main Austrian cities (such as Vienna, Salzburg, Linz, Graz, Innsbruck, etc.) to many destinations in Serbia, Croatia and Bosnia and Herzegovina, with prices as low as 45 or 50 EUR for a return ticket from Belgrade to Vienna.
Austria and all its neighbouring countries are Schengen members so in theory there are no border controls. However, because of the current migrant crisis, Austria and some other countries in the EU temporarily reintroduced controls on some border crossing points, so you should count in some possible delay especially when crossing borders in northern or western direction (e.g. travelling from Hungary to Austria or Austria to Germany). For using the Autobahnen or Schnellstrassen, a vignette, or tax sticker, must be purchased. Costs for cars are approx €90 for one year, €25 for 8 weeks, or about €8.50 for 10 days. For motorcycles, the prices are about 50% cheaper. Vehicles above 3.5 tonnes maximum permitted laden weight must carry a so called "GO-BOX" instead of the vignette - a small eletronic device, which uses the high frequency range to communicate with toll points and calculate the distance based fees.
On some Saturdays in July and August expect traffic jams on the motorways between Germany, Austria and Italy when millions of German tourists head south at the beginning of school vacations. A delay of about 2 hours is not unusual. The motorway A10 between Salzburg and Villach is especially notorious. It's best to avoid those Saturdays.
Austria has plenty of connections with all its neighbours daily. Every neighbouring country (even Liechtenstein) have trains at least hourly. Many (Czech Republic, Hungary, Germany, Slovakia, Switzerland) even more frequently. The ÖBB (Austrian Railways) operate high-speed ICE and RailJet trains from cities like Zurich, Munich,Frankfurt, Passau, and Budapest. Eurocity trains are the next fastest trains available as well as the trains connecting the bigger Austrian cities called Intercity. Regional trains called EURegio and simply Regionalzug are also available from all 8 of Austria's neighbours.
Vienna is a the largest railway hub but day and night trains from most Central European countries travel to many stops across Austria. Day trains are normally much quicker than night trains. Tickets can be purchased from certain locations to Austria via the ÖBB website. Always compare fares from the departure or even transit countries' railways as there may be price difference even for the same train. ÖBB offers discount 'SparSchiene' tickets to and from destinations like Croatia, Denmark, Germany, Italy, Netherlands, Poland, Serbia, and Switzerland for a flat-rate (i.e. €29 for a one-way seater, €39 for a couchette, or €59 for a sleeper). There are a limited number of tickets at this price. At peak times you need to book in advance. Additional offers are available to all countries in Central Europe, although many cannot be booked online.
Information for train spotters
In Austria most railways run electrically. Most electric trains get their power from a single-phase AC network. This network uses its own power lines run with 15 kV. In contrast to normal power lines, these employ a number of conductors that is not divisible by 3 - most power lines for the single phase AC grid of the traction power grid have four conductors. There are many interesting mountain railways of all types and trains from around central Europe.
By Foot or bicycle
Many trails, pedestrian and bicycle bridges and ferries exist around Austria's borders. Details can be found in local sections.
By train and bus
Trains are the best and most common form of public transport in Austria. Comfortable and moderately priced trains connect major cities and many towns; buses serve less significant towns and lakes. The two forms of transport are integrated and designed to complement each other, and intercity coaches exist but don't provide anywhere near the level of intercity rail service.
Austrian trains are operated mostly by state-owned company ÖBB . The Raaberbahn (GySEV)  provides some trains over Austrian-Hungarian border and there are some short private railways with tourist trains, these railways supplement rather than compete with the ÖBB.
The only competitor to the ÖBB is WestBahn  on the Salzburg-Linz-Vienna line (the company shares the name of the strech it runs on). Rail passes, ÖBB tickets and VORTEILScard are not valid on WestBahn, buy tickets on-line or onboard. Free wifi on Railjets and in the main train stations.
On suburban and regional trains there is normally only second class. On ICE, IC and EC trains is second class, which has sufficiently roomy plush seats, and first class which is more private and with roomier leather seats. The RailJet offers three classes Economy which is akin to second class (second class tickets are valid), First Class featuring leather seats and services like a welcome drink, while an upgrade from first to Premium Class gives you even more space and at your seat services.
The ÖBB sell domestic tickets using a price based only upon distance travelled, regardless of when you buy the ticket and which train you take. Base fare is rather expensive, but Austrian Railways offer some interesting discounts. If you buy a ticket from Salzburg to Vienna, that ticket is valid for any train that takes you to Vienna, even for a foreign train stopping inside Austria. (Exception being any train operated by WestBahn, you'll recognize these trains by thier white livery with bright green and blue stripes.)
Tickets can be ordered (and paid for) on the web, including itineraries coving connecting trains and involving narrow-gauge, privately-operated, railways (like in the Zillertal valley). You can also reserve seats for a small fee: that is definitely recommended if you plan to travel with luggage. Tickets ordered online should be printed and presented to the conductor on board upon request. They should be printed since they will barcode-scanned and stamped.
When purchasing tickets online you're offered two options: to print the tickets, or to pick it up from OBB machine at station. If you print the ticket, the cancellation will not be possible (and the web site warns you about it) - and the customer service department will not forgive your mistake. You do not have to decide right away, however - you can decide later. Also after successful purchase you have a three minute "grace period" where you can undo your purchase, and get full refund - use it to recheck your ticket information. If you printed the ticket, you must show it to the conductor, along with the photo ID matching the name on the ticket and the card used for purchase.
There are ticket machines at all sizable train stations and on board some regional trains. When boarding regional trains you are required to have purchased a ticket before boarding, if it is possible to buy a ticket via railway office or vending machine at the station you are departing from. (This includes most stations. These stations are marked with SB in all ÖBB timetables). Ticket machines do not display or print itineraries, and many train stations only display basic timetables. It is best to find an itinerary on the Austrian Railways website trip planner. Stations also provide pamphlets with detailed timetables, but they assume that you know which line to board to get to your destination and can only be obtained during office hours.
The behind the scenes of ticketing is a bit more complicated: tickets from local public transportation authorities (like OÖVV, VVNB, SVV and VOR) are valid in both ÖBB and WestBahn trains and buses, as well as many other railways, in the zones they cover. This fare system is parallel to the railways' own systems and has the advantage of sometimes being cheaper and/or including connecting local public transport, but railway discounts don't apply. Machines and agents will automatically select these tariffs for you if they are cheaper than the railway tariff. This means that for instance you might be asked if you have a valid public transportation pass for Vienna, because your railway ticket can then start at the city limits instead of at the station you depart at saving you a couple euros.
Rural or sparsely populated regions in Austria are easier to explore by car as bus services can be infrequent. Many popular spots in the mountains are accessible only by car or on foot/ski. Renting a car for a couple of days is a good way to go off the beaten track. Driving in Austria is normally quite pleasant as the country is small and the roads are in good condition, not congested and offer fantastic scenery. Beware of dangerous drivers, however: Austrians are very law-abiding, but behind a wheel, they seem to make an exception to their considerate attitude. Comprehensive maps of Austria, specific regions within Austria (including city maps), as well as maps from neighbouring countries can be bought at any petrol station. Expect to pay around €7 for one map.
Traffic regulations are similar to other european countries, but contain some important differences. At intersections, when no priority signs or traffic lights are present, vehicles coming from the right always have priority. This also concerns roundabouts, although in most situations yield signs are posted. Tramways also have priority when coming from the left. Traffic lights switch from red to red and yellow before turning green. At the end of the green phase, the green light flashes before turning to yellow. Right turn on red is not allowed. Parking is not allowed within 5 metres in front of a crosswalk or intersection, or when a solid yellow line is present next to the curb. Dashed yellow lines permit standing for 10 minutes, but prohibit parking. Speed limit signs overrule town limit signs. That means, that for example, if a 70 km/h speed limit sign is posted in front of or after a town limit sign, the 70km/h limit is still in effect on the same road until abolished with an end of speed limit sign. At the same time, if a restriction sign is posted on the same pole as a town limit sign, the restriction aplies to the whole town area.
As in many European cities, parking in cities is subject to fee on work days. Usually those parking zones are marked by blue lines on the street. Some cities (such as Vienna) have area-wide zones not denoted by blue lines. Fees vary from town to town as do the fines, which are charged if you have no valid ticket, generally between €20 and €30. Tickets can be usually bought from kiosks, some cities (such as Graz) have ticket machines on the street. A cheap alternative is to park your car a bit outside of the town in parking garages called Park and Ride, which can be found in any bigger city.
Travelling on Austrian motorways (Autobahnen) or Schnellstraßen means you are liable to pay tolls. If your vehicle is under 3500kg in weight, you have to buy a Vignette toll pass, in advance, which can be purchased at any petrol station or at the border. Vignetten can be bought for 10 days (€8.90), 2 months (€25.90) or 1 year (€86.40; technically valid until January of the following year) (2017).
If you intend to transit Austria via the A14 from the German border to the Swiss border at Hohenems/Diepoldsau, you can instead purchase a Korridor-Vignette. This is valid for a single trip along this road and can be purchased for €2.00 (or €4.00 for a round-trip) at the border.
Vehicles heavier than 3500kg must instead purchase a GO-Box, a transponder which deducts tolls as the vehicles travel along the Autobahn or Schnellstraße. The cost the GO-Box is €5 and tolls can either be prepaid (€75 initially, followed by increments of €50 to recharge) or paid through an invoice at a later date. Rates vary from €0.16 to €0.33/km based on number of axles, with extra charges paid based on time of day and for certain Autobahnen.
Driving a car on a motorway without a vignette is punished with either payment of a substitute toll of €120 (€65 for motorcycles) (that allows one to travel on the motorways for that day and the day immediately following) or a fine of upwards of €300, and if the fine is not paid on the spot, valuables may be seized from your vehicle and person to ensure that the fine is paid. You must affix the vignette to the front windscreen of your vehicle, preferably in the top centre or on one of the driver's side corners, otherwise it is not valid, a common mistake made by foreigners in Austria. The motorway police regularly check for vignetten. Driving without a valid GO-Box, if required, costs €220, and setting an incorrect toll class carries a €110 substitute toll. From 2018, an electronic version of the vignette can be purchased. When renting a car, check if the toll is already paid. Some rental companies provide their cars with the vignette, while others do not.
The speed limits are 130km/h on Autobahnen and 100km/h on Schnellstraßen and Bundesstraßen. Expect limits otherwise of 50-80km/h.
Rules on Autobahnen are very similar to the rules in Germany. For example, you may not pass on the right, and the minimum speed limit is 60km/h (vehicles unable to travel 60km/h are not admitted onto the Autobahn). The law requires you to stay on the right lane, unless passing. Since 2012, drivers have to form an emergency corridor on all Autobahnen and Schnellstraßen in case of a traffic jam, even when no emergency vehicles are present. While cars on the far left lane move to the left shoulder, cars on the other lanes move to the right, also using the emergency shoulder. High fines apply for blocking emergency vehicles or illegal use of this corridor.
The law requires all passengers to wear seat belts at all times. Children under 14 years of age have to use a child safety seat until they are at least 150 cm (approx. 59 inches) tall.
Take special care when driving in winter, especially in the mountains (and keep in mind that winter lasts from September to May in the higher parts of the Alps and snowfall is in general possible at any time of the year). Icy roads kill dozens of inexperienced drivers every year. Avoid speeding and driving at night and make sure the car is in a good condition. Motorway bridges are particularly prone to ice. Slow down to 80 km/h when going over them.
Winter tires are strongly recommended by Austrian motoring clubs. When there is snowfall, winter tires or snow chains are required by law on some mountain passes, and occasionally also on motorways. This is indicated by a round traffic sign depicting a white tire or chain on a blue background. It is always a good idea to take a pair of snow chains and a warm blanket in the boot. Drivers often get stuck in their car for several hours and sometimes suffer from hypothermia.
Contrary to popular belief there is no need to rent an off-road vehicle in winter (though a 4x4 is helpful). In fact, small, lightweight cars are better at tackling narrow mountain roads than sluggish off-road vehicles.
Virtually all roads in Austria open to the public are either covered in tarmac or at the least even surfaced. The problems normally encountered are ice and steepness, not unevenness. When driving downhill the only remedy against sliding are snow chains no matter what vehicle you are inside.
Petrol is cheaper in Austria than in some neighbouring countries but is still more expensive than in the USA. It is recommended to leave the motorway for a gas station, as fuel is up to 30 cents per liter (!) cheaper than along the motorway.
Although you'll miss most of the stunning Austrian landscape, it is possible to travel by plane within Austria.
Domestic flights normally cost in the region of €300-500 return. Austrian Airlines offers limited tickets for €99 (Redtickets) but they have to be booked usually 2-3 months in advance. Since the country is small, the total journey time is unlikely to be shorter than by rail or car. In other words, fly only if you are on a business trip.
These domestic airports are served by airlines like Austrian Arrows, Intersky, Niki, Welcome Air:
Here are international airports serving western Austria:
The national official language of Austria is German which, in its national standard variety, known as Austrian (Standard) German (Österreichisches (Hoch)deutsch) is generally identical to the German used in Germany, with some significant vocabulary differences (many of which concern kitchen language or the home) and a rather distinct accent. Most Austriacisms are loanwords from Austro-Bavarian, even though languages of the neighbouring countries have influenced as well. Other languages have some official status in different localities (e.g., Slovenian in Carinthia, Burgenland Croatian and Hungarian in Burgenland).
Some examples for different vocabulary in Austrian German:
The first language of almost all Austrians, however, is not Standard German, but instead local dialects of the Austro-Bavarian (Boarisch) family, except in Vorarlberg where it is replaced by Alemannic (Alemannisch). These dialect groups are only partially mutually intelligeble to each other and Standard German, and especially in the larger cities almost everyone will be able to communicate in Standard German as well, if only when speaking to foreigners (including Germans). Most Austrians can understand another region's dialect but have the hardest time in Vorarlberg due to the fact that it's Alemannic-speaking.
English is widely spoken, and the only area most tourists have linguistic problems with is in translating menus. In rural places, however, people older than 50 often don't speak English, so it can help to learn a few basic German phrases if travelling to such places.
Italian is widespread in the parts of Austria bordering Italy like the Tyrol, even though the majority language on the Italian side (except in Bolzano, the region's capital) is still German (again, an Austro-Bavarian dialect in practice).
In general, when speaking Standard German, Austrians tend to pronounce the vowels longer and use a pronunciation which is regional, yet genuine, elegant and melodic. Also, the "ch", "h" and "r" are not as harshly pronounced as in Germany, making the accent much more mild in nature.
Summer and winter, large flocks of tourists are drawn to Austria's mighty mountainous scenery. With no less than 62% of the country at an altitude of 500m or more, it's hard to miss the stunning snow-covered peaks and green valleys. Depending on the season, you'll find green mountain meadows or white landscapes as far as you can see, but either way, you won't be disappointed by the grand views. Highlights include for example the High Mountain National Park in the Zillertal Alps, with peaks up to 3476m, narrow gorges and steep cliffs. National Park Thayatal combines beautiful valley landscapes with a variety of castles and ruined fortresses. The country's highest peak is called Grossglockner and is located on the border between Carinthia and the East Tyrol. To get a good view, the Grossglockner High Alpine Road, with its gorgeous panorama's comes highly recommended. At the feet of mountain peaks you'll find luscious valleys, including the lovely Villgratental. The river Danube created some beautiful valley landscapes, where you'll now find famous vineyards. Wachau and Dunkelsteinerwald in Lower Austra are fine (and protected) examples. To make the image complete, the valley landscapes and hillsides are dotted with countless picturesque villages.
Styria has a well developed tourism infrastructure with many things to see and do:
Skiing and Snowboarding
Austria is well known for its scenic cycle routes along its largest rivers. Though Austria is a mountainous country, cycle routes along rivers are flat or gently downhill, and therefore suitable even for casual cyclists. The most famous route is the Danube cycle path from Passau to Vienna, one of the most popular cycle paths in Europe, drawing large crowds of cyclists from all over the world each summer. Other rivers with well-developed cycle routes are the Inn, Drau, Moell and Mur. Most routes follow a combination of dedicated cycle paths, country lanes, and traffic calmed roads, and are well suited for children.
Many visitors come to experience Austria's musical heritage. Salzburg and Vienna offer world renowned opera, classical music and jazz at moderate prices, but performances of high standards are also widely available throughout the rest of the country. There are dozens of Summer festivals for all tastes, the most famous being the avant-garde Salzburg festival (Salzburger Festspiele) but because they're aimed at tourists prices can be high. Austria's strong musical tradition is not confined to classical music alone. Austrian folk music (Volksmusik) is an integral part of rural Austria, and is said to have influenced many of the nation's big composers. In the Alps almost every village has its own choir or brass band (Blasmusik), and you'll often see groups of friends sitting down to sing Lieder in rural pubs. Traditional Alpine instruments are the accordion and zither. In Vienna a type of melancholic violin music known as Schrammelmusik is often performed in Restaurants and Heurigen.
Austria has quite a special kind of cinematic culture, that is worth taking notice of as tourist. Many films star celebrities from cabaret, a kind of staged comedy popular in Austria. Most of these movies are characterized by their rather cynical and sometimes bizarre black humour, usually portraying members of Vienna's lower or middle class. Josef Hader, Roland Düringer, Reinhard Nowak or Alfred Dorfer are among the most outstanding actors here. Recommendations include Indien (1993), Muttertag (1993), Hinterholz 8 (1998), Komm, süßer Tod (2000) and Silentium (2004). Popular directors are Harald Sicheritz, Michael Haneke and Ulrich Seidl. Haneke received positive international praise for his films Die Klavierspielerin (2001), based on the novel by nobel-prize winning author Elfriede Jelinek and Caché (2005). Seidl received various awards for his drama Hundstage (2001). Also, the 1949 classic The Third Man was shot in Vienna, and is regularly shown in Vienna's Burg Kino.
It is normally safe to hike without a guide in the Austrian Alps, as there is a dense network of marked trails and mountain shelters. However, a few lethal incidents do happen every year as a result of carelessness. Walkers are strongly advised not to stray off the trails and not to hike in bad weather or without suitable equipment. Before setting off, always check with the local tourist office whether the trail corresponds to your abilities.
Also, check the weather forecast. Sudden thunderstorms are frequent and are more likely to happen in the afternoon. A rule of thumb is that if you haven't reached the summit by noon, it's time to give up and return to shelter.
Though the scenery is by all accounts majestic, don't expect an empty wilderness. The Alps can be very crowded with mountaineers, especially in high season (there are even traffic jams of climbers on some popular mountains). Littering is a no-no in all of Austria, but especially in the mountains, and you will enrage fellow walkers if you're seen doing it. If you really want to show respect, pick up any litter you happen to see in your path and dispose of it at the end of your hike (it's a bit of an unwritten rule). Long distance trails are marked with the Austrian flag (red-white-red horizontal stripes) painted onto rocks and tree trunks.
Most trails and mountain huts are maintained by the Austrian Alpine Club. Some are run by other equivalent organizations, such as the German, Dutch and Italian Alpine Clubs. Mountain huts are meant to be shelters, not hotels. Though they are normally clean and well-equipped, standards of food and accommodation are basic. Don't expect a high level of customer service either. Blankets are provided, but bringing a thin sleeping bag is mandatory for hygienic reasons. During the high season (August), it's a good idea to book in advance. Mountain huts will not turn anyone down for the night, but if they're full, you'll have to sleep on the floor. Prices for the night are usually around 10-20€ (half for Alpine Club members), but meals and drinks are quite expensive, as everything has to be carried up from the valley, often by helicopters or on foot. For the same reason, there are no trash cans in or near huts. Electricity and gas are hard to bring there, too, so warm showers (if available at all) have to be paid for. Some huts don't even have running water, this means pit latrines. As mentioned above, mountain huts are very useful for hikers, they mostly have a heated common room and they are very romantic, but there is nothing more than necessary.
Detailed hiking maps showing the location of marked trails and shelters can be purchased online from the Austrian Alpine Society .
Austria has the euro (€) as its sole currency along with 24 other countries that use this common European money. These 24 countries are: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia and Spain (official euro members which are all European Union member states) as well as Andorra, Kosovo, Monaco, Montenegro, San Marino and the Vatican which use it without having a say in eurozone affairs and without being European Union members. Together, these countries have a population of more than 330 million.
One euro is divided into 100 cents. While each official euro member (as well as Monaco, San Marino and Vatican) issues its own coins with a unique obverse, the reverse, as well as all bank notes, look the same throughout the eurozone. Every coin is legal tender in any of the eurozone countries.
The legacy currency, the Schilling, can still be exchanged for euros indefinitely, but not all banks may offer this service.
The prices are comparable with Western European countries, and a bit higher than the USA. The general sales taxs of 20 % is included in prices but lower sales taxes applies to certain services and mainly food. A can of Coke will cost you about 55 cents, a good meal €15. Prices in tourist areas (Tyrol, Vienna, Salzburg, Zell am See) are a lot higher than the averages. B&B accommodation and restaurants in towns and rural areas are quite cheap.
Shops are generally open from 8AM to 7PM on weekdays and Saturday from 8AM to 6PM and closed on Sundays except for gas station shops (expensive), shops at railway stations and restaurants. Be aware that paying by credit card is not as common as in the rest of Europe or as in the United States but all major credit cards (Visa, Mastercard, American Express, Diners Club) are accepted at almost every gas station and at bigger shops, especially in shopping malls. In smaller towns and villages you normally find one or two small shops or bakeries, which carry nearly everything, called "Greißler", although they are under threat from bigger shopping centers.
ATMs in Austria are called Bankomat. They are wide-spread and you will find them even in smaller, rural villages. Many shops (and some restaurants too) offer the service to pay directly with an ATM card. The majority of ATMs accept cards from abroad. All Bankomats in Austria can easily be identified by a sign showing a green stripe above a blue stripe. It doesn't matter which Bankomat you use; the transaction fee is always zero (excluding any fees charged by your own bank).
Bargaining is not common throughout Austria except at flea markets. It may be okay to ask for a discount, but accept No as an answer.
What gifts to take home
Austrian food is distinctive and delicious, and is traditionally of the stodgy, hearty "meat and dumplings" variety. Wiener Schnitzel (a bread-crumbed and fried veal escalope) is something of a national dish, and Knödel are a kind of dumpling which can be made either sweet or savory according to taste. In Vienna the Tafelspitz (boiled beef with potatoes and horseradish) is traditionally served on Sundays, and is normally accompanied by clear broth with dumplings and herbs. Apart from these, Austria is renowned for its pastries and desserts, the most well-known of which is probably the Apfelstrudel.
Bread is taken seriously in Austria. Almost every village has its own bakery, offering a large choice of freshly baked sweet and savoury rolls daily from 6AM. Rye bread (Vollkornbrot, Bauernbrot) is the traditional staple food among peasants. If this is too heavy for you, try the common white bread roll (Semmel). Somewhat surprisingly, it is easier to find good bread outside of Vienna, where the baking industry hasn't yet come to be dominated by industrial scale chain shops.
Some Austrians have a habit of eating sweet flour-based dishes (Mehlspeise) for a main course once a week. Varieties include Kaiserschmarren, Marillenknoedel, and Germknoedel.
The best advice is to dive into the menu and give it a go - there are no nasty surprises!
If you want to try out traditional Austrian food go for a Gasthaus or Gasthof, which serve traditional food for reasonable prices. Usually they offer various options of set lunch including a soup and a main dish and in some cases a dessert too. They are typically priced at around €5-7 (except for very touristy areas). Menus are written in German, though some of the restaurants have English menus as well. Keep in mind that tipping is expected throughout all restaurants in Austria. Rounding up the price given on the bill is usually enough tip.
In Austrian restaurants you must ask to pay. Get the attention of your server and say: "zahlen, bitte" (to pay, please). They will then bring you the check, or tell you the amount of the bill verbally. Then, the proper way to pay in Austria is to give your cash and say the amount you wish to pay, including tip. To tip it is appropriate to round up, or to round up +50 cents or 1 euro of the cost for each person (should equal about 5-10% for a full meal). Servers are not dependent on tips, and it is not appropriate to tip a large amount. Saying "danke" (thank you) when paying means keep the change! Alternatively, you can say the amount of the bill plus your tip and will only get change above that amount (for instance, if you pay with a €20 bill, the amount is €16.50 and you say "Siebzehn Euro" (seventeen euro), the server will give you €3 change and keep the €0.50 as tip).
Vegetarianism is slowly gaining ground in Austria, especially in bigger cities. Austrians aren't as carnivorous as the rest of their Central European neighbors; 47% of the country reports having a diverse diet with only limited amounts of meat. Most restaurants don't cater for vegetarians specifically, but you're almost certain to find meals on the menu containing no meat. As an alternative, there are vegetarian restaurants in every major city, as well as harder to find vegan or vegan-friendly places. You can get vegetarian and vegan products (e.g. tofu, soy milk, lactose-free products) in nearly all supermarkets across the country (in rural areas as well) and in many health-food shops.
In more traditional or very rural restaurants, you may be viewed as eccentric if you say you are vegetarian, and it's possible that not a single meal on the menu is meat-free. This is especially true for restaurants serving traditional Austrian cuisine which relies heavily on meat -- even apparent vegetable dishes such as potato salad or vegetable soup often contain meat products. Sometimes, also food clearly labeled as "vegetarian" contains fish, as vegetarianism is often equated with pescetarianism. If unsure, ask the waiting staff if there are any animal products in the dish you're about to order. A traditional meal that is guaranteed to be vegetarian is 'Kasnudel (similar to ravioli).
Vienna is famous for its café culture, and there are coffee houses all over the city, many of which have outdoor terraces that are popular in the summer. Visit them for coffee (of course), hot chocolate and pastries. Most famous is Sacher-Torte.
Austria has also some first class wines, mostly whites, slightly on the acid side. Wine can be drunk pure or mixed with mineral water, called "G'spritzter" or "Spritzer". The best place to do so is at the "Heurigen" in the suburban areas of Vienna. Originally the "Heurigen" was open only in summer, but more recently you can have your "Spritzer" throughout the year with a little self-served snack.
Soft drinks: Austria has also a national soft drink called Almdudler. It is lemonade with herbs. Other typical Austrian soft drinks are Holler or Hollundersaft. It's a soft drink made of elderberry blossoms.
Beer in Austria is largely ubiquitous with Märzen Lager. The quality is generally very good but varies greatly between breweries, as in many other Central European countries. The best options are from a modest number of remaining regional breweries not yet bought up by Heiniken. Visitors acustomed to the selection common in most larger towns in the US or UK may be underwehlemed by beer lists, even in upscale bars. There are a small number of micro-breweries around the country, offering more exotic brews such as stouts. Beer culture in Austria is not wide-spread, many Austrians have strong brand loyalty but don't know the difference between pilsner and lager, so don't be surprised if a bar tender or server struggles to answer your questions.
Schnaps is a type of fruit brandy served in many parts of Austria, usually after a meal. The most popular flavours are pear, apricot, and raspberry, though dozens of other flavours are available. There are three quality tiers of Schnaps: distilled, infused, and flavoured. The distilled variety is the highest quality; several brands of Austrian fruit Schnaps rank among the best in the world, but are accordingly expensive: a half-Liter bottle can cost up to €100. "Real" Schnaps is made from real fruit (either distilled or infused). Beware of the cheap stuff sold in large bottles in supermarkets; this is often of the "flavoured" type - nothing more than pure ethanol mixed with artificial flavouring. If you want the real thing, go to a deli or upscale bar (if you're in a bigger city) or a Buschenschank (Farmhouse) (if you're in the countryside). However, be careful with Schnaps especially if you are not used to alcoholic drinks!
Eiswein is a type of dessert wine produced from grapes that have been frozen while still on the vine. Eiswein is generally quite expensive due to the labour-intense and risky production process. Your best bet is to buy eiswein at Naschmarkt for €10..15 for 375 ml or 500 ml; more chances to find it there on weekends. Just to give an idea of prices elsewhere, ice wine sells at Wein & Co near Naschmarkt at €24-30 for a 375ml bottle, and Vienna duty free shop sells it for €23.50 as well.
Although hotels can usually even be found in smaller cities they are quite expensive (even more so in bigger cities) cheaper possibilities in big cities are youth hostels and in smaller towns you can often find families renting flats in bed and breakfast style (look for Pension or Zimmer Frei signs) for €15-25. In the countryside many farmers will rent out rooms for a couple of nights, both officially and unofficially. To find a place to stay, simply knock on the door of a farmhouse and ask - if they don't have a room they'll probably know someone nearby who does.
You can also find a lot of camping grounds (some of them are open the whole year round) but while they are exceptionally clean and often provide additional services, they are also a bit more expensive than in other countries in Central Europe.
Austrian law requires anyone to register at their resident address, even if it's only for one night and even if it's a campsite.
Hotels will therefore ask you to hand over your passport or driving license and may refuse to give you accommodation if you don't have any ID on you. Don't worry too much about handing over your passport. In many countries, such a practice would raise concerns, but in Austria, it's a standard procedure. Your passport will be returned. If you stay in private accommodation for longer than about two weeks, you should obtain a document of registration (Meldezettel) from the local registration authority (Bezirksamt or Meldeamt), usually located in the town hall. This document needs to be signed by the owner or tenant of your accommodation. Failure to present this document upon departure could cause difficulties if you have stayed in the country for more than two or three months.
Austria has a diverse school and university system which can be quite confusing especially when you come from abroad. There is a four-year compulsory elementary school for everyone. In general, compulsory school attendance is 9 years. After elementary school you can decide between attending secondary school for four years or grammar school for eight years. However, after four years in secondary school or four years in grammar school, you can switch to a vocational school which typically focuses on technical or economic professions. Vocational schools are usually attended for five years (resulting in a diploma sufficient for university entrance) or three years (resulting in a craftsman's diploma for a certain profession).
The proper secondary school diploma (Matura) from grammar school or from five years technical school grants access to all subjects which are offered at university. There are no further restrictions (e.g. like a grade point average in certain subjects at school) except for some programs, like Medicine, that have an entrance exam.
As in many European countries, Austria's traditional system of academic degrees is two-tiered, with a Diplom/Magister stage (after 4--6 years of study) followed by the doctorate. However, Austria's universities have been moving to a three-tiered degree system in the past few years, with a bachelor's degree (3 years) followed by a master's degree (an additional 2 years) and finally the doctorate.
Tuition for attending regular programms in Austria's public universities is currently unlegislated, which has left a messy legal situation. Some universities are collecting €363 per semester from students who are from most non-EU countries (many developing country nationals are exempt), and from students (regardless of nationality) who have grossly exceeded the normal time frame of the degree program. All other students pay just €17 in union dues a semester.
Tuition for attending any of Austria's handful of private universities or special degree programs at public institutions varies.
Austria has many great universities, the majority of which are located in Vienna, Graz, and Innsbruck. A relatively recent development in tertiary education are the Fachhochschulen (Universities of Applied Sciences), vocational colleges that typically focus on engineering and business education with less emphasis on research than traditional universities, but a stronger view toward practice.
Good work is difficult to find for non-fluent German speakers. If you speak no German at all the best option is probably looking for jobs advertised outside Austria. Another possibility is giving private tuition in foreign languages, though you are unlikely to earn a full time income this way and it takes several months to build up a base of clients.
There is plenty of unskilled work available in the tourism industry. As long as you have a work permit, finding a job can often be as easy as simply turning up at a hotel and asking. Seasonal work in large ski resorts is the most promising option.
Austria is one of the safest countries in the world. According to the OECD Factbook of 2006, levels of robbery, assault, and car crime are among the lowest in the developed world, and a study by Mercer ranks Vienna as the 6th safest city in the world out of 215 cities. Violent crimes are extremely rare and should not concern the average tourist. Small towns and uninhabited areas such as forests are very safe at any time of the day.
Beware of pickpockets in crowded places. Like everywhere in Europe they are becoming increasingly professional. Bicycle theft is rampant in bigger cities, but virtually absent in smaller towns. Always lock your bike to an immobile object. Scams are also present (though not as much of a problem as in other European cities) especially in the form of street begging (telling inexistent tragic stories), or fortune telling or other tourist traps. Most policemen (not all of them, though) will understand at least basic phrases in English. A little knowledge of German language is advised, however.
Racism can also be a problem and make your stay an unpleasant experience. Just like anywhere else in Central Europe, there might be instances of glaring, hostile looks, even questioning by the police in big cities like Graz or Vienna is not uncommon. This might make the non-Caucasian audience unwelcome. However, racism is almost never seen in a violent form. In more remote parts of Austria people of non-white origin are a rare sight. If you see senior locals giving you strange looks here don't feel threatened. They are probably just showing curiosity or a distrust of foreigners and have no intention of doing any physical harm. A short conversation can often be enough to break the ice.
Do not walk on the bike lanes (especially in Vienna) and cross them like you would cross any other road. Some bike lanes are hard to recognize (e.g. on the "Ring" in Vienna) and some cyclists drive quite fast. Walking on bike lines is not only considered to be impolite, but it may also happen that you are hit by a cyclist.
Public toilets are free in most cities. In more touristy areas and train stations, however, fees are normal. Prices range between €0.20 and €1, which must either be handed to a toilet assistant or inserted into a slot. Public toilets can always be found in city centers (normally on the main square), in train stations, and near major tourist attractions.
Households without washing machines are almost unheard of in Austria. As a result, laundrettes are few and far between, and may be completely absent from smaller cities. However, most hotels, youth hostels, campsites and even B&Bs normally offer laundry facilities for a small charge.
People in Austria are friendly and helpful. Most Austrians are very polite and treat tourists well.
Austria has an excellent healthcare system by Western standards. Hospitals are modern, clean, and well-equipped. Healthcare in Austria is funded by the Krankenkassen (Sickness-funds), compulsory public insurance schemes that cover 99% of the population. Most hospitals are owned and operated by government bodies or the Krankenkassen. Private hospitals exist, but mainly for non-life-threatening conditions. Doctor's surgeries on the other hand are mostly private, but most accept patients from the Krankenkassen. Many Austrians choose to buy supplemental private health insurance. This allows them to see doctors that don't accept Krankenkassen and to stay in special hospital wards with fewer beds (which often receive preferential treatment).
If you are a traveller from the EU, you can get any form of urgent treatment for free (or a small token fee) that is covered by the Krankenkassen. Non-urgent treatment is not covered. Simply show your European Health Insurance Card and passport to the doctor or hospital. When going to a GP, watch out if the street sign says "Alle Kassen" (all Krankenkassen accepted), or "Keine Kassen" (no Krankenkassen accepted), in which case your EHIC is not valid. Supplemental travel insurance is recommended if you want to be able to see any doctor or go to the special ward.
If you are a traveller from outside the EU, and have no travel insurance, you will need to pay the full cost of treatment up-front (with the exception of the emergency room). Medical bills can be very expensive, though still reasonable when compared to the USA.
Austria has a dense network of helicopter ambulances that can reach any point in the country within 15 minutes. Beware: Mountain rescue by helicopter is not covered by your EHIC, or indeed most travel insurances. If you have a medical emergency while you are in the mountains (eg. break a leg while skiing), the helicopter will be called on you regardless of whether you ask for it or not, and you will be billed upwards of €1,000. Mountain sports insurace is therefore highly recommended; you can obtain this from your health insurer or by becoming a member of the Austrian Alpine Club. (€ 52 for one year of membership, automatic insurance for mountain search-and-rescue costs up to € 22.000)
Certain regions in Austria (Carinthia, Styria, Lower Austria) are affected by tick borne encephalitis. For those who plan doing outdoor activities in spring or summer a vaccine is strongly recommended. Also be aware that there is a small, endangered population of sand vipers in the south.
Tap water is of exceptional quality and safe to drink in Austria (except in some parts of Lower Austria, where it is recommended to ask about the water quality first!). The quality of water in Vienna is supposedly comparable to that of Evian.
In general, in most of continental Europe, personnel in shops and other services do not show the same level of politeness people from other continents might be used to. You may find for example that a shop assistant tells you off after asking to buy something. In Vienna a cafe isn't considered a real cafe without bad-tempered and arrogant waiters.
Austrians as a people generally "don't like" Germany or Germans at least in the competitive sense and are quite sensitive about it. 80 million to the north in Germany and 8 million in Austria has made this an even more lively rivalry. Don't compare Austria negatively to Germany; you will quickly anger the locals as Germans are seen as over rich bad arrogant driving tourists on a bad day. Never refer to Austrians as Germans; they are separate nationalities, and referring to Austrians as such trivializes their national identity. Austrians also dislike that their dialect is regarded as 'Bavarian', as well as the statement that Austria and Bavaria would be the same. Although there are many similarities between Bavaria and Austria, the classical dialect heard in Bavaria sounds rather rude.
Perhaps surprisingly for a rather conservative nation, Austria's attitude towards nudity is one of the most relaxed in Europe. The display of full nudity in the mainstream media and advertising can be a shock for many visitors, especially those from outside Europe. It is not uncommon for women to bathe topless in beaches and recreational areas in summer. Though swimming costumes must normally be worn in public pools and beaches, when bathing "wild" in rivers and lakes is normally OK to take one's clothes off. Nudity is compulsory in Austria's many nude beaches (FKK Strand), health spas and hotel saunas. Like in Germany, do not wear bathing suits into saunas or you garner strange looks or might even get thrown out.
Some basic etiquette (Of course most of this doesn't really matter when you are in a younger crowd)
International code is +43.
When calling Austria from abroad, if the number starts with the city code 01 (former 0222), it's in Vienna. Drop all four of those digits and replace it with a 1, then dial the remaining digits of the phone number.
If the number doesn't start with 01, simply drop the initial zero from the city code and dial the remaining digits.
Public phones are available in postal offices. Phone boxes are getting rare (and exchanged by boxes with internet access) since the use of cell phones got very popular over the last years. Phone boxes usually operate with prepaid cards which can be obtained from postal offices and kiosks (German:Trafik).
Phone numbers have an area code followed by the phone number itself. Mobile phone numbers use the prefix 0650, 0660, 0664, 0676, 0699, 0680, 0681 or 0688. Toll-free numbers are denoted by 0800, service lines priced like local calls are setting off with 0810 whereas numbers starting with 0900, 0901, 0930 or 0931 are expensive service lines charging up to 3,63€ per minute.
To enjoy cheap international calls from Austria you can use low-cost dial-around services such as pennyphone , austriaphone  or fuchstarife . Dial-around services are directly available from any landline in Austria. No contract, no registration is required. Most dial-around services offer USA, Canada, Western Europe and many other countries at the price of a local call so you can save on your phone expenses easily. They also work from public payphones.
Austria has a perfect GSM and 3G (UMTS) network coverage of nearly 100%. If you bring your own cell phone with you assure yourself that it operates on 900MHz / 1800MHz (GSM) or 2100Mhz (3G WCDMA). There are cell phones that operate at 1900MHz (e.g. networks in the United States) which are not supported in Austria. If you plan a longer visit in Austria it might be useful to buy a new mobile with a prepaid card from a local cell phone network provider. Be aware that some remote areas (especially mountainous areas) do not have network coverage yet, though this rather the exception than the rule. Even the Vienna underground lines do have perfect coverage.
Despite being a rather small country, Austria has a large number of cell network providers including A1, T-Mobile, Drei (3G, former Orange, former One), Telering (now Tmobile), Bob, Yess and Vectone Mobile.
The probably cheapest prepaid mobile providers right now are Bob , Yesss and Vectone Mobile . A prepaid card costs €15 including 100 minutes talking time. Then you pay 6.8 cent per minute to all Austrian networks (as of June 2008) and 70 cents to the most important other countries. The Yesss SIM card is only available at the discounter Hofer . Yesss also sells cheap UMTS data cards (that are different from the normal SIM cards). The starter kit includes 1GB traffic and is available for 20 Euro. In order to prevent the SIM card from expiring, you need to recharge it once per year. The Vectone Mobile SIM card is for free and can be ordered online, it comes without credit on it. Top-up is possible online and in selected stores.
Drei offers 1000 minutes, 1000 SMS and 1GB for 9.90 Euro and is more than enough for a 1 week stay.
Vectone Mobile offers similar offer for a pre-paid card (no contract). It is called All In One Pocket Saver and offers: 500 national & international minutes, 3000 MB data, 3000 Austrian texts, 5000 minutes from Vectone to Vectone.
If you have an Austrian bank account, you can purchase a registered (non-prepaid) Bob SIM card. Calls then only cost 4 cent per minute to all other Austrian networks. There is no basic fee and no minimum charge.
The new provider eety  has a prepaid SIM card with very cheap international rates (13 cents to Germany, 9 Cent for Short Messages (SMS) worldwide). Online available at www.eety.eu and also sold in a few stores in major towns.
You may often purchase a prepaid SIM card for Austria before you depart from an online vendor  which can be convenient as you get instructions in English and your cell phone number before you depart.
Internet cafes are common in bigger cities. Hotels in cities do normally have internet terminals, more expensive hotels provide internet access directly in the rooms. There are many free WiFi Hotspots ("Gratis WLAN"), each McDonald's has free Wifi (unlimited Time and Traffic) and for example in Mariahilferstrasse in Vienna
FLINK offers the first rentable mobile hotspots for travellers in Austria. Get your hotspot delivered to any location in Vienna. Enjoy a fast, reliable and unlimited Internet connection without data roaming throughout your entire trip: www.getflink.com/austria/local
Mobile broadband providers in Austria are some of the cheapest and fastest in Europe, and 3G coverage is excellent most populated areas. Several providers offer pay-as-you-go plans that are open to non-residents, don't require registration, and can be topped up with vouchers available in stores, at the ATM, or online.
Bob  offers a SIM or Micro-SIM with 1 GB of traffic on a pay-as-you-go plan. Additional traffic can be booked on a data plan ("Datenpaket"  at a rate of €4 per GB. Beware of higher rates for traffic (6,8ct/MB) if no data plan is booked. Available at all post offices and some supermarkets. (Ask for "Bob Breitband Startpaket", €14,90). SIMs come with a working cell number, and are also available bundled with a USB Modem without a contract. [updated 9/2011]
Yesss  (an Orange subsidiary) offers SIM or Micro-SIM-cards with 1 GB of traffic for €9,90 and a pay-as-you go plan. Additional traffic can be bought for €20 for 2GB. Available at Hofer Supermarkets (ask for "Yesss startpaket" at the cashier). SIMs come with a working cell number, and are also available bundled with a USB Modem without a contract.[updated 9/2011]
A1  Offers the posibility to purchase Mobile internet Prepaid data SIM's - Internet mit Wertkarte - via their webshop for delivery to any adress in Austria. (pickup at your hotel) Payment can be made using credit card and they also provide package tracking. Prices start at 10Euro for 3GB/30days with 4/2 Mbit/s.  [updated 11/2013]