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Travel accommodation

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Accommodation is a concern of every traveller, whether looking for a place to pitch a tent or a luxury suite in a fancy resort. Booking accommodation, dealing with the vast array of accommodation options, and considering alternative lodging options are all issues that travellers face.

Finding accommodation[edit]

Finding accommodation can be one of the most frustrating aspects of planning your travels. There are two ways to solve the accommodation problem: booking in advance or finding a place on the day.

Booking in advance[edit]

Booking in advance gives the traveller peace of mind that they will have somewhere to sleep once they arrive at their destination. It is also a good idea when travelling to a popular tourist destination. Moreover advance booking will help traveler's to avoid last minute price surge.

This can be done in a number of ways:

  • Over the internet
  • Through a travel agent
  • Over the telephone

However, hotel managers have to fill beds so it's not uncommon for travellers having booked a room, particularly at the lower end of the cost scale, to arrive to find that it has been resold.


You can book accommodation online, either at hotel's own web site or at web site of an agency. Depending upon where you are going, this can be extremely useful. Yet if you are travelling to somewhere a bit more out of the way, for example, a small city or town, you may find something, but there will be accommodation options not listed on the internet. In this situation, it is better to find accommodation "on the day", as described below.

Meta-search (price comparison) websites are very useful. They offer an online service which searches and compares numerous accommodation websites at once to return the cheapest price across them all. This saves time as they do the searching and comparison for you.

Another frequent situation is that hotel has its own web site, but doesn't publish which dates it can it is not busy. Then filling a "Contact us" form or sending an email are equal choices for inquiring every detail you need.

While online is increasingly becoming the most common way of booking accommodations (sometimes the only way), unfortunately the downside is that a credit card is required to process the reservation so you will be out of luck if you don't have one (sometimes getting a debit or prepaid VISA/Mastercard may work). Moreover, you will need to check the rate being offered if payment is needed immediately or upon arrival/departure. Discounted rates would usually require that payment be made immediately but regular rates will allow you to pay upon arrival or check-out at the property. In the case of the latter, you do not need to settle payment with the same credit card used for reserving; in fact you can pay using cash. However you may still be required to present the credit card used during booking (especially for pre-paid/advance purchase bookings) to verify your identity so bring that with you.

Some hotel booking sites will now allow you to pay with a variety of payment methods - including PayPal; debit cards; and AmEx, flybuys or other reward points.


For booking by email, the sequence of events is roughly the same, with some steps omitted when not applicable:

  • first, ask whether your dates are available; ask for up-to-date prices
  • inquire on your preferred rooms and other essential details
  • ask to reserve for your dates
  • ask for confirmation for your embassy; provide all personal details (passport details of every visitor etc) they may need to issue the confirmation
  • in the end, ask for cancellation policy, directions to the hotel and other practical details that don't affect your decision to stay there.

When you use non-native language for writing to a hotel, it's work best to ask one or two questions per email, get answers and choose next questions: asking all questions at once frequently results in huge delays that can be broken only by a telephone call (and splitting questions message into small pieces afterwards).

Avoid from giving sensitive financial information such as credit card details through email. Use the website's booking engine for that instead and make sure you see in your browser a padlock that is locked or an https:// at the start of the URL.

Travel agent[edit]

Travel agents often have deals with specific hotels, although you may find it possible to book other forms of accommodation, like camping grounds, through a travel agent. Travel agents usually offer packages that include breakfast, transportation arrangements to/from the airport or even combined flight and hotel packages. They can also hold the reservation for you if you need time to think about the offer or procure other documents for your destination (e.g. visa). Any amendments or requests though should be coursed through the travel agent first and not directly with the hotel.


Consumers often find the best lodging rates by calling travel suppliers directly. Contacting the specific property, rather than the chain's main toll-free telephone line, provides the best opportunity to negotiate discounts and ask about specials (advertised and unadvertised). In the U.S., hotel and lodging listings can be found for free either by name or category via 1-800-Free411.

Cancelling a reservation[edit]

You might have to change or cancel a reservation. For example if your plane/train/bus is delayed or cancelled and you therefore arrive a day later.

Depending on how you booked the accommodation, you may be able to contact the hotel or pension directly by phone or internet to make the necessary change/cancellation. If it was booked through a travel agent or consolidator, you may need to go through them.

Pay attention to the cancellation policy when you make the reservation. Most hotels will require a credit card number to guarantee the room. They will usually charge you for one night if you cancel less than 24 hours before arrival. In some popular tourist destinations such as Hawaii or Las Vegas, this minimum notice may be as long as 72 hours, or you may be charged for the entire stay. Availing of the special/promotional rates also impact on your ability to cancel your reservation. If your accommodation, as they often do, requires payment at the point of booking, then the rates are usually non-refundable if cancelled. Even if they don't require payment upfront yet, your reservation may still come with strings attached as far as cancellations are concerned so read the cancellation policy carefully. The cost of your stay will unlikely be prorated if you wish to cut your trip short in this case.

This can happen even when you make reservations through a travel agent and your delay is caused by transportation also arranged by that travel agent.

Staying at service apartments, or bed and breakfasts have tighter cancellation deadlines: sometimes going up to 30 days before your check-in. Make sure you clarify the exact time or number of hours before check-in you need to cancel the reservation by.

On the day[edit]

If you have planned your trip yourself, which means you have not decided to use a package from a travel agent, sometimes finding accommodation when you arrive is the best option.

If you have not made reservations in advance, this should be your first priority upon arriving. The best and/or cheapest hotels have a tendency to fill up most quickly, and looking for a place to sleep as darkness falls can be an anxious - and even dangerous - experience. Do not count on finding on-the-spot accommodation during really busy travel seasons (e.g. peak summer, Christmas holidays, international trade fairs, international sporting events).

It is sometimes frustrating to be reading a guidebook and looking for the listed recommendations trying to decipher an unfamiliar map having just travelled for several hours. Walk around and inquire at the first few places you see. Courage and confidence are required for this type of thing, especially if you are not using your native languages. However, it is sometimes easier to do this rather than tracking down listings, especially for the first night.

Larger cities and popular tourist destinations may have "tourist information offices". These may be operated by the local government, a consortium of local hotels and attractions, or independent parties (of varying trustworthiness). These frequently offer listings of hotels and other lodging options (e.g. hostels, bed-and-breakfasts). Some act as booking agents for hotels, placing visitors in facilities with vacancies (though there may be a fee for this service).

The other problem with looking at last-minute accommodations, especially when it involves going to another country, is immigration in nature. Most developed countries, especially those that require visas from certain nationalities, will require that aliens have already arranged accommodation before approving the visa or admitting you into their country.

Finding bargains[edit]

  • Newly opened hotels. Frequently, the best hotels are those just opened. Beyond being new and modern, they need to attract clientele, and may strive to offer more comfort or services for less money. It often makes sense to ask locals upon arrival which hotels / pensions etc have opened in the last year or two.
  • Last-minute offers. Many hotels discount their unsold rooms and sell them through specialist 'last minute' type consolidators. The reduced rates available from these consolidators are not usually advertised in the hotels themselves (the hotels do not want to advertise these lower rates to guests who are paying full rates). Contacting a consolidator directly can save you money and, especially in larger cities, legwork - the better companies will usually telephone the hotels within your budget to confirm availability, important when you've got tired legs in a large city like London for example. Look for consolidators offering both telephone and online booking services so you are not dependent on internet access when trying to find a hotel.
  • Opaque travel inventory. In several developed countries, hotels can now make unsold room inventory available through online travel agencies where only the price, major amenities, and approximate location are indicated up front, but not the hotel name. A further variation is to also mask the true price and require buyers to blindly bid downwards in a reverse auction in which they must modify at least one search parameter per bid besides the price (hotel class or location). In either case, the hotel name and address are never revealed until only after the customer's credit card has already been charged. This enables hotels to fill unsold room inventory (especially at the last minute) without openly starting ruinous price wars. The advantage of opaque purchases is that one can sometimes obtain a room at a higher class of hotel than one could afford otherwise for the same price through traditional channels (i.e., a four- rather than a three-star hotel). The disadvantage is that there is often a very good reason for why some hotels need to make unsold room inventory available through such sites (usually because they are about to age out of their purported classification) and an apparent bargain may not seem so great once you arrive there. Furthermore, if you care about the quality of particular amenities (i.e., the size of the pool or the equipment in the fitness center) or proximity to a particular local attraction or to public transport, you will necessarily relinquish control over such issues by using such sites. Finally, in order for these agencies' business model to work, purchases are strictly nonrefundable. Otherwise, one could keep bidding and then seeking refunds until one hits the desired hotel. On rare occasions, such agencies may be able to slightly relax their no-refund policies in the event of surprise catastrophic disasters at the hotel's location (since they can quickly verify those from online news sources), but they are much less likely to be sympathetic to purported disasters on your end.

Types of accommodation[edit]

  • Hostels (often referred to as "youth hostels" or "backpackers") are a loosely-defined form of guesthouse, generally low-budget compared to other places to sleep. Although often used by youth there is usually no upper age limit.
For more in-depth information see: Hostels
  • Hotels provide private serviced rooms for guests. They range from very basic budget-style to extremely luxurious accommodation.
For more in-depth information see: Hotels, Grand old hotels
  • Capsule hotels are a cheap form of accommodation in Japan, usually more or less on par with a dorm bed in a hostel, in terms of pricing. The "rooms" are little more than small one-person capsules with only a mattress, radio, and TV (which usually boasts a variety of Japanese porn channels). Note that most capsule hotels are segregated by gender, while many, if not most, don't accept female guests at all.
  • Bed and Breakfasts (B&Bs) and Guesthouses provide hotel style rooms. However, they are typically smaller residences and you will interact with your hosts and other guests, often eating together and sharing common spaces. Bed and Breakfasts and Guesthouses are found both inside and out of major centers. Many market themselves as providing a "quiet escape". There are many associations and websites that offer help finding a Bed and Breakfast in your travel area.
For more in-depth information see: Bed and Breakfasts
  • A hospitality exchange or home stay network is an organization that connects travellers with local residents in the cities they're visiting. If travellers can connect with the right people at the right time, they can get room and sometimes board in the place they're visiting for free or at a deep discount. Network size goes from a few thousands to a hundred thousands, and most networks are growing steadily.
For more in-depth information see: Hospitality exchange

  • Car camping, Caravanning, RV camping... it goes by many names, and the experience varies widely, but this form of camping involves carrying your equipment in your motor vehicle, which you drive right to your campsite. Unlike more traditional camping, car camping allows you to carry quite a bit more equipment, and the focus is usually to enjoy the site, cook-outs, day hikes, and other outdoor activities. Some just use their vehicle for transportation, pitching a stand-alone tent to sleep in. Some use it to pull a pop-up trailer/tent or use their car or van as part of the tent or shade structure. Some drive large vans or recreational vehicles to sleep in, which may include many of the comforts of home (on a more compact scale).
Caravan parks tend to have two or three types of accommodation: powered sites to put your caravan and car; caravans owned by the park that you can stay in; and small cabins with a bit more space. Caravan parks are usually located in medium sized towns and cities, or in very popular tourist spots.
For more in-depth information see: Car camping
  • Camping is do-it-yourself accommodation: you carry your roof and your bedding in your backpack or your car. It's often the only choice of accommodation you have when you're travelling off the beaten track, but there are also very popular sites for camping holidays. Always check whether you need a permit to camp, how much it costs and whether your choice of site will be restricted. You generally need to get permits either in advance or on arrival. Many popular national parks or protected sites have limited camping to particular sites and some have banned it altogether. When hiking, there will often be set campsites a day's walk apart, and often you are forbidden to camp between them. Permits can typically be obtained in advance or on arrival, but may be hard to get or sell out during very popular holiday periods - don't blithely plan a Christmas camping holiday without being sure you can get a permit if you need one.
Permits for sites at very popular holiday periods are actually quite hard to get and sometimes sell out months in advance, don't blithely plan a Christmas camping holiday without being sure you can get a permit if you need one.
For more in-depth information see: Camping
  • Villas: When planning your holidays you have to take into consideration not only the location, but also the best accommodation that will provide you and your party with value for money according to your requirements.
If you are looking to get away from it all and relax with your family in privacy, than a holiday villa would be the ideal choice for you. By renting a private villa you will have your own kitchen, living/dining room, bedroom and in many cases your own private swimming pool. Renting a villa provides you not only with more space and privacy but is also a more economical option rather than staying at a small hotel room.
A villa can usually accommodate a minimum of 4 people, and the rental price is charged per week making it more cost-effective than staying at a hotel.
  • Vacation rentals. Many residents of popular tourist destinations lease their houses and apartments to vacationers. The residence may have been bought specifically for this purpose or the normal occupants may vacate it during some parts of the year. The guests will have full use of the residence, usually with utilities included but no servicing or meals. This approach can be cheaper than booking a hotel room for the same length of time (and give more space than a hotel room), especially if travelling with a family or other sizable group of people. Facilities will vary depending on the property, but usually include kitchen and laundry facilities and possibly amenities like a swimming pool (or access to a communal pool), a games room (table tennis, pool, Playstation 2, X-Box, ...), and TV/video/DVD players. Contacting the owners directly is the ideal way to make arrangements as they can answer any questions you may have about the property, and may offer more competitive pricing since there's no middle-man.
For more in-depth information see: Vacation rentals
  • House Sitting. While travelling many people use house sitting as a form of accommodation. It is free accommodation while you get to live in the comfort of a house. This helps keep the costs of travelling lower than other traditional accommodation types. House sitting involves an agreement between the house sitter and the home owner that the house sitter will occupy a house while the home owner is away. Generally the house sitters will be responsible for minor household responsibilities (e.g. keep house clean, bring in post etc). Often House Sitters will also need to care for the home owners pets as part of the agreement. House Sitting, Suitcase Stories. February 2012.
For more in-depth information see: House Sitting
  • Exotic hotels

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