Nursultan (formerly Astana, Aqmola and Tselinograd), is the capital city of Kazakhstan, also the second largest city in the country.
Ministry of Transportation, Left Bank, Nur-Sultan
Nursultan took over the role of capital city from Almaty (the largest city) in December 1998. Now, it is undergoing a transformation costing billions of dollars, where top international architects assist in trying to make Nursultan a worthy capital - not only of Kazakhstan but of all Central Asia. Thus, Nursultan presents an interesting and intriguing blend of old Soviet architecture with the modern designs of Norman Foster and the likes. Nursultan is growing, but still does not offer the comforts and thrills of its Western counterparts, or Almaty, but has its own charms and pleasures.
Astana International Airport (IATA: TSE) is about 15km south of central Nursultan. It serves Budapest, Warsaw, Vienna, Kiev, Moscow, Beijing, Delhi, Seoul, Bangkok, Istanbul, Abu Dhabi, London, Amsterdam, Hannover and Frankfurt, as well as several domestic destinations.
Air Astana, the flag carrier of Kazakhstan, flies to Almaty, Delhi, Dubai, Frankfurt, Hannover, Istanbul-Atatürk, London, Seoul, Moscow-Sheremetyevo, Paris, and Urumqi from Nursultan Nazarbayev international Airport.
Bus 10 connects the airport and the city centre in 5-15 minute intervals depending on the time of day, price is KZT90 (plus an extra KZT90 for baggage). Buses run from 06:30-23:00. Bus 10 is used heavily by locals and is usually really packed during the day.
A taxi from the airport to the city centre will cost about 1500-3500 KZT. Taxi touts are prolific (indeed, touts for currency exchange also), and scams are common place. Take basic measures such as knowing a reasonable price, agreeing on the price before the journey, preferably taking a photo or screenshot of the agreed amount (for example, a common trick is to take what was agreed as 2,500 and make it 25,000 at your destination), and note details of your taxi in case you need to report it. Better still, most hotels will offer to arrange a reliable and reputable driver for only a few dollars more, or use a booking app, such as Yandex.
There are plenty of taxis around: expect to pay between KZT500 (if you don't cross the river) and KZT1000 (if you cross the river and go to the outskirts of the city).
Street taxis: Stand at the side of any road and thumb down a passing car, within 3 minutes you should have had a string of them. They are much cheaper than official taxis. Tell them your destination and they will either drive off or gesture you in. It is useful to know numbers so you can set a price for the journey before starting. Always ask how much the driver wants to charge before you get in. However, don't accept more than KZT500 if you're on the same side of the river (unless you're maybe going to Metro, which is quite a distance but on the edge of the city) or KZT700 if you're crossing the river (as of Mar 2014; that is subject to change once the issue of the tenge devaluation sorts itself out). Some drivers will practice their English on you, others will race around the streets like a maniac, slowing down for the obvious speed cameras (or police officers standing on the side of the street). Taxis at the malls or places like Artem or Shanghai (local bazaars) will charge more; so, avoid them. Walk up or down the street from these places and catch a taxi there.
Alternatively official taxi services as Uber and Yandex Taxi are available as well. Bear in mind drivers usually call you (to know exact point of pick up) immediately after you place on order, so be ready to answer and make sure your number on the application is available.
The public buses cost KZT180 (KZT90 prior to 07.21.2018). Get on the bus and a conductor will come and ask for your fare and give you a ticket. Given the simplicity of the process, you don't need to speak the language to be able to do this. The buses are efficient and comfortable, but they are often full. Some buses are from the 90's, but there are also newer buses from the last 10 years that match any modern city in terms of the quality of the bus.
For online tracking of all the buses and to make a route to any destination there is an application available for mobile phones called Astra Bus.
Another easy to use website available in English is through EasyWay. There is an downloadable app that can be used offline and tells you where the nearest bus stop is based on GPS.
A great app to download for going around the city is called 2GIS. It will give you bus routes from two locations and is available to use offline.
With the online bus routes map, you can either select the bus route in the top left, or you can click the ruler in the top left of the map, then the first double-click will represent departure and the second double-click will represent destination. You can even move the markers. Buses (or combinations) will appear in the left column. Once you're on the bus, there is a route map, so it's worth taking a photo of that on your phone for later trips around the city! When you get on a bus tell the conductor your destination and they will either tell you when to get off or gesture you to get on another bus.
The number 12 bus does a nice loop around the new part of the city with the palace etc., so this is a nice one for a tour. There is also a red double-decker Astana tour bus that is get-on-get off. You can usually find it at places like Baiterek when the weather is warmer.
- Baiterek Tower is one example of the futuristic architecture in the newborn city. Nicknamed "Chupa Chups" by the locals due to its similarity to a giant lollipop, this 97m high building offers a great view of the city as well as an art gallery, a small aquarium and a restaurant. In the centre of the top sphere, the ever so humble President Nazarbayev has made a golden palm print where visitors may put their own hands. Be warned at busier times the queue for the palm can be very long. 500T for Adults, 150T for 5-15 (with documentation), under 5s are free.
- Ak Orda Presidential Palace is the official workplace and residence of the President of Kazakhstan. It is located between the Baiterek Tower and the Palace of Peace and Reconciliation (Pyramid).
- The Independence Square:
- Palace of Peace and Reconciliation. The pyramid portion of the building is 62m high and sits on a 15m high earth-covered block. All of this construction is above ground level. Though the landscaping of the park rises up to cover the lower levels, these are not in fact basements. The building, designed by Foster and Partners, holds a summit of all religions of the world every 2-3 years. It offers a great view of the city as well as two art galleries, an archeological and ethnographic museum, 1,300 seat opera hall, and a cafe. Your guide will probably point at the inside of the lift shaft - putting lifts in a pyramid requires the shaft to un diagonally. Entry tickets cost 600 tenge (as of March 2017) and includes a guided tour (English available) with the ticket price. You can take bus 32 to 'Grand Astana,' the final stop. Opens 10:00-18:00 every day.
- Kazakh Eli monument. Kazakh Eli (literally, "Land of Kazakhs") is situated next to the Palace of Peace and Reconciliation (Pyramid) in the center of the Independence Square. It features a small statue of the first president of the Republic of Kazakhstan. It is about 100 metres tall and has a mythical golden bird Samryk on the top. The monument is made from white marble and surrounded by beautiful fountains.
- Shabyt Palace of Creativity. Shabyt is a palace of arts situated to the north of Kazakh Eli monument (left when looking from the Pyramid). It is a blue dish like building made from glass, and it hosts an arts university.
- Hazret Sultan Mosque. Largest in Kazakhstan and one of the largest in Central Asia, this mosque is located on the northern side of the Independence Square. It has four minarets, which are 77 meters high. Its dome, with the height of 51 meters, is the largest dome in Kazakhstan. The mosque combines classical oriental style with Kazakh ornaments. The mosque provides all sorts of religious services. Female visitors can borrow a green dressing gown. There is a cheap canteen inside, located on the ground floor, as well as several small souvenir stores.
- Palace of Independence. Palace of Independence is situated to the south of Kazakh Eli monument (right when looking from the Pyramid). Most of official political and business gatherings are held in this building, such as the December 2010 summit of OSCE (Organization of Security and Cooperation in Europe). The OSCE Summit hosted about 56 countries and was called to be one of the largest gatherings of heads of the states (bigger than Washington Nuclear Summit). Summit concerning ecology in Asia was held here in October 2010, and the 2011 European ecology summit took place outside of Europe for the first time.
- New National Museum of Kazakhstan. Next to the Palace of Independence, opened in July 2014. Huge (and partly empty) National Museum with modern flashy effects (wait for the eagle show at the entrance). Exhibition on three levels including an Astana hall (constantly praising the president), gold hall, ethnographic exhibition with comparison of Native Americans to Kazakh, contemporary arts hall, iron age hall and much more. The entry is free, only to be entered within a guided tour (Russian/Kazakh) every 45min (but you can move freely right after they let you in).
- Khan Shatyr is a mall under a giant transparent tent big enough to hold 10,000 people. The 150m high tent has a 200m elliptical base covering an area larger than 10 football stadiums, and contains a park, a shopping and entertainment area with squares and cobbled streets, a boating river, minigolf and an indoor beach resort. It even contains its own monorail with several stops. While Astana is one of the world's coldest capitals with temperatures down to -40°C in the cold season, the transparent material lets sunshine in and helps to keep temperatures comfortable all year.
- Duman is an entertainment complex consisting of an oceanarium, 3D theatre, dome area, souvenir shops and cafes. The aquarium (3000T for adults, Jul 2019) is unique for being located over 3,000 km away from the ocean! It has more than 2000 sea inhabitants, the representatives of 100 species of sea fauna from different parts of the world. You can also see "Mermaid" and sharks-feeding shows at the aquarium. In the Motion Theatre you can make an underwater trip under the command of captain Mac-Cloud during the World War II, to overcome the traps while rescuing the gorgeous princess, confined in the dungeon, go on a tour to the past to dinosaur age, escorted by a troll and etc. The dome area contains symbols from all over the world like the Statue of Liberty, the fragment of the great Chinese wall, the "Doriphor" statue, Parthenon and others.
- Atameken Map of Kazakhstan is an outdoor museum giving you an overview of the entire country in a miniature version. This 1.7-hectare exhibit features more than 200 mock-up pieces, creating Kazakh cities and historical memorials. During the summer months at least, there are normally English speaking guides available (optional obviously), should you wish to learn a little about the models, and there is a covered section which focuses on the newer constructions within the city of Astana itself. There is a covered map of Astana on a platform overlooking the rest of the map, be sure to visit the exhibition underneath this, which offers dioramas of Kazakh history, industry, sport and culture. Taking photos sometimes requires an extra payment to be made - you may want to keep cameras in your bag until you pass out of sight of the front ticket office.
- The Museum of the First President of the Republic of Kazakhstan. This museum is situated north of the river on the junction of Abai Street and Beibitshilik Street. This magnificent building, with a blue dome resembling a mosque, was the seat of power before the new presidential palace Ak Orda was built. There is an entrance on Abai Street where you will have your baggage searched and you will be scanned for metal. Entry is free. Once inside be sure to ask the people at the front door for an English guide book. Pictures are allowed on the ground floor (1st in Kazakh speak) and outside, but no where else. Most people will have to don covers for their shoes and all luggage must be stored in lockers. The museum contains various exhibitions about the history of Kazakhstan. The building consists of displays outlining the struggle for independence, Nazarbayev's life, gifts and awards given to him (including a machine gun from the Saudis), and state rooms preserved as they were when Nazarbayev was there. The main attraction is a full size replica of the Golden Man (Altyn Adam) costume, which you can see on the top floor. It is a warrior's suit that was found in a tomb east of Almaty. It contains more than 4000 gold pieces, and the original was considered too fragile to be put on display (it is now kept safe in the national bank). The museum is often on the empty side and don't be surprised to find yourself trailed by anxious (maybe bored) gallery staff. There isn't much for the kids here, it is more suited to those interested in the the art of state diplomacy and the history of Nazarbayev. There is a small gift shop on the ground floor with the normal tourist paraphernalia.
- Defenders of the Fatherland Square (Площадь защитников отечества), (Located on the corner of Kazhmukhana and Tauelsizdik). Impressive WWII monument located in a picturesque park along a beautiful canal in which you can go canoeing in the summer and on which you can go skating in the winter. Across the canal is the city's synagogue. edit
'REVision Park' Cinema in English: Every Tuesday at 20:00, 24 Turan St. Sary Arka Shopping Mall (3d Floor). Revision Park is a new project of Language Leader  and KinoPark Multiplex cinemas .
- Shangri-La Sauna Complex, Kuishi Dina Str. (Eurasia Mall), ☎ +7 (7172) 366-222 (reception), ☎ +7-778-846-5555 (cell), http://shangrilaspa.kz, . 24 hours. A Sauna Complex with 10 private VIP saunas (for a party of 2-20 persons). Each sauna is decorated in a different geographic style and has its own swimming pool, Finnish sauna, Russian steam rooms (banya), Moroccan hamam, jacuzzi, billiards, karaoke, TV with cable channels and private relax rooms. The Complex has its own parking lot and conveniently located 5 minutes from the city center. Shangri-La sauna Complex is an excellent way to enjoy cold and windy Astana and feel the bathing tradition of Kazakhs. Food and beverages are provided at the Complex. Different types of massage can be ordered at the reception. from $10/hr to $70/hr. edit
- Astana LifeStyle @Ajar Center, 34 Tauelsizdik, . A LifeStyle Center that has something for everyone. The underground car park has been converted into Astana GT Park, where they are regular events that include Drift Racing, M1 Fights, Club Nights with famous DJs. Inside the center you will find many retail outlets, a supermarket, free Wi-Fi, ice skating, skate cafe. There is also regular entertainment inside which includes Astana Circus, local musicians and dancers. edit
- Elixir Bath Complex, 18 Kerei Janibek Khans Str. (Abu Dhabi Plaza), ☎ +7 (7172) 49-76-98 (reception), ☎ + 7 (7172) 42 22 04, + 7 702 493 71 87 (cell), . working hours: 24 hours. Bath complex that provide one-time visit or a full spa rent option. There you can experience long lasting local bathing tradition with pilling and different types of massage treatments. You can order local and European dishes and drinks there as well. Profession karaoke is also at you service. from $20/hr to $100/hr. edit
- Caesar Luxury SPA, Ablai Khan Ave., ☎ ☎ +7-775-251-5555 (cell), . 24 hours. Caesar Luxury SPA is a private spa villa with KZT 5,000 entrance fee or KZT 15,000/hour rent of the whole villa. Here you can get all you can wish. Crystal clear pool, Turkish hamam, Russian style bath (banya), Japanese bath (ofuro), Finnish sauna. There are even private barbecue zone, billiards and professional karaoke vip room. More than 25 types of massage including Thai massage are at your choice. http://caesarspa.kz from $10/hr to $70/hr. edit
There are cash machine in shopping centres, on the street and in most hotels. Most accept VISA and some people have had trouble with MasterCard. Most banks convert dollars, euros and roubles. Pounds are much harder to get rid of, but are accepted at the airport and at better rates at Halyk Bank in the Kerouen shopping centre in the city centre. In January 2018 Halyk Bank was open 7 days a week from 10:00- 22:00.
Along Respubika Avenue you can find a number of 24-hour currency exchanges.
Talisman on Republic Avenue is a great little souvenir shop with T-shirts, felt products, leather paintings, traditional musical instruments, desk sets, and even jewelery and stuffed leopards. A bit expensive and the staff watches you very carefully to make sure you don't shoplift, but great variety.
Empire Throughout the city there are several souvenir shops of Empire chain which offer traditional Kazakh souvenir items from basic to splurge categories.
TSUM also has a nice little souvenir shop in the second floor with all the traditional Kazakh souvenirs.
Shopping malls are popular among the locals, especially the young people. They don't just go there to shop, they congregate there, eat in the food courts (KFC, an American fast food chicken chain, is extremely popular), and go to the cinema. Some of the malls have chain coffee shops like Costa if you just want coffee, tea and/or dessert.
Khan Shatyr. Contains a Greens supermarket - well laid out (the aisles aren't straight, so it doesn't have that factory-like feel of typical supermarkets). Prices are reasonable considering it's in the Khan Shatyr. There used to be a Debenhams in Khan Shatyr.
Sine Tempore The central shopping mall on Kenesary Street, across from Congress Hall has some shops for clothes, perfumes, a camera shop, one of the very few tobacco shops, a souvenir shop, a small supermarket, as well as a cafe. The mall is temporarily closed for renovation.
Keruen on the Left Bank near Baiterek. Supermarket (Galmart), cinema, Babylon (video-arcade/indoor rides for kids). Costa Coffee, Food court. Very popular with young people.
Keruen City (formerly Mega) on Turan Street crossing Korgalzhyn highway. There are cinema, supermarket (Galmart), climbing wall, food court. Very popular amoung young people.
Saryarka on Turan Street between Khan Shatyr and Mega. Shops, cinema. supermarket, food court, small tobacco kiosk. Attached to the supermarket is a small cafeteria. These cafeteria-style places are numerous in Nur-Sultan and popular with the locals.
Asia Park. Next to Central Mosque of Nursultan. Has a nice Skybar with a pretty good view (but they don't really want you going there to take pictures). Includes an Alma supermarket (open 24 hrs) with a good bakery, dairy, tinned food, and frozen food. Some basic homeware is also on sale. There is a Finn Mark shop for winter clothes. There is also a Fitness First gym. The food court on the top level is small, but the food isn't bad for a mall food court. Children's clothes and other items are in shops on that level. Men's clothes seem to be pretty much limited to the first floor. Women's clothes abound on the second floor. There's a decent souvenir shop on the first floor.
Artem. This is half way between a bazaar (as some people call it) and an old fashioned shopping mall. The ground floor is open and feels like a market - it has lots of fresh fruit and vegetables, and dried fruit and nuts, all for sale in market stalls. One section of the market has stuff like home made chilli sauce in random bottles and jars. There are mobile phone shops at one end. There are also areas that sell meat and fish. The many upper floors contain mostly clothes shops - a bit more reasonably priced than MEGA, Khan Shatyr etc., plus toiletries, furniture, and more. There's a long row of nail bars on the top floor, there are men's barbers, shops where you can buy a wide variety of ornaments (ideal if you want souvenirs like fridge magnets and much cheaper than the airport shops!)
It's located at the junction of Shokan Valikharov Street and Säken Seyfullin Street; Google maps spells it "Artyom Shopping Center"
Shanghai. These are big supermarkets that are more like bazaar mostly for the groceries yet they have clothings too.
Eurasia Mall. One of the first shopping centers in Nur-Sultan. Has everything for a little bit lower prices.
With China relatively close, you can find many electronic gadgets in the shops, just remember that returns policies are not as customer-friendly as in the West. Also some of the latest gadgets such as iPhones and iPods are more expensive here than in Western countries.
Beshbarmak - a horse meat and pasta dish. Most restaurants that serve it will present a portion enough for two or three people. Boursaky - bread best served piping hot. A little like an unsweetened doughnut. Shashlik - unless you have a sturdy stomach, best to avoid unknown street vendors, but these kebabs are often cheap, and a good 'safe bet' if you recognise little else on the menu.
Along Turan street (formerly Sara Arka), there is a row of restaurants that while a bit expensive are quite good. They also have private rooms for parties, saunas, and even hotel rooms.
- Arnau, 30, Turan avenue ((Fitness Palace building)), ☎ 8 (7172) 279-111, . from 12 till 01, daily. Authentic Kazakh cuisine. Fashionable interior of national style conquer with its coziness and magnificence, and live music with colourful sound of Kazakh folk instruments creates the special mood. 4000+. edit
- Paragon Lounge & Karaoke, 16/4, Petrov Str. (intersection Kuishi Dina Str.) ((EURASIA MALL area)), ☎ +7-7172-364-364, 7-701-0-364-364, . Working Hours: 24/7. Two-level restaurant complex that serves local and Japanese cuisine with democratic prices. There are dance floor and a full bar that serves liquor, cocktails, wine, and beer on the first floor. Karaoke center and VIP rooms are located on the second floor. Wide choice of hookah is also at your service. PARAGON restaurant is located within 5-min drive from the city center and not far from EURASIA MALL. http://www.paragonlounge.kz. KZT3000+ per person. edit
- Melnitsa (Windmill), Turan Street (near Khan Shatyr). Possibly the only Ukrainian restaurant in Astana with one of the best outdoor dining areas in the city. Lots of traditional Ukrainian dishes like potato pancakes and of course Chicken Kiev. Live music in the evenings. Fresh bread oven. Great decor, like a farmer's hut. 1500-3000T for a main dish.. edit
- Shashlik Express, 5 Dostyk Str. (Baiterek area), ☎ +7 775 005 1002, . 24/7. Delivery Restaurant that delivers 15 types of Central Asian and Caucasian shasliks. It operates 24hours and has very competitive prices. https://shashlikexpress.kz from 2,000 kzt. edit
- Satti, Kabanbai batyr street, 32, ☎ +7 (7172) 24 28 48, . edit
- Line Brew, Kenesary St 20,, ☎ +7 717 223 7444, . Popular with expats and locals alike, Line Brew features its own brew of beer, with an impressive menu that includes several delicious steaks, including one made of horse meat. Pricey, reservations recommended. edit
- Continental Restaurant, 18 Kerey and Janybek Str. (Abu Dhabi plaza area), ☎ +7 (7172) 42-22-01, +7-775-273-5555, . 24. This 24 hour modern style interior restaurant/lobby bar serving drinks, mains, salads and cakes at very reasonable prices. Excellent choice for those on a budget. Wide choice of hookah is also at your service. http://continentallounge.kz from 3,000 kzt. edit
- FoodTime.kz food delivery, 25 Saraishyk Str. (Baiterek area), ☎ +7 701 043 5050, . 24/7. One of the best food delivery services in Astana that operates 24 hours. Wide choice of dishes can be selected from local to European cuisine to Japanese sushi. Prices are reasonable, while quality of food is very good. https://foodtime.kz from 3,000 kzt. edit
- Vista Restaurant & Bar, 2 Dostyq Street, Astana (27th floor of the Astana Marriott Hotel), ☎ +7 7172 620 775, . Sun –Thu 17:00 –24:00; Fri –Sat 17:00 – 02:00. Vista Restaurant & Bar is open 7 days a week, is offering spectacular views of the city. The menu offers a fusion of European and Asian cuisines. The ideal concept is to share and discover new tastes and flavors. Private dining room is available for you to enjoy privacy with a table for up to 12 guests, fully equipped with karaoke system. edit
- Aroma Restaurant, 2 Dostyq Street Astana (1st floor of the Astana Marriott Hotel), ☎ +7 7172 620 774, . 6:30 - 16:00. The all-day dining venue of the Astana Marriott Hotel offering breakfast and lunch. A la carte menu with a French influence, created by Executive Chef of the Astana Marriott, is available for lunch. A wide grill selection including prime cuts, fish and seafood of the highest quality as well as Central Asia specialties are also on offer. The dishes are complemented by more than 120 wines and champagnes from all over the world and a wide selection of fine spirits. edit
Kumis - different varieties are available of this mare's milk, some are a little salty. Slightly fermented. Vodka - supermarkets stock a huge variety, ranging from $2 bottles that will strip your throat to $115 bottles that are more for giving as a present or showing off your wealth. Shots tend to be drunk, rather than utilising mixers - don't feel obliged to down each and every one if at a celebration. Cognac - what we would refer to as brandy, again a wide range in the shops and restaurants. Same rules apply regarding shots - with all the toasts made at parties and other gatherings, you may want to pace yourself.</drink>
There are more than 10 discos (night clubs) that are frequently referenced by locals: Za Za, ICON, Chocolate , A8, Fusion, Ice, etc. Chocolate is in the same building as the SAS Radisson hotel, but may only be open on selected days (weekends). "Ice" (centrally located - ask locals for the address) has a nice atmosphere and is on two floors with a large dance area. ZaZa is popular spot located in Imanov street. ICON is a new posh night club located in Turan avenue. Prices are towards the high end, no entrance fee on Thursday night.
Most popular pubs where locals and foreigners love to hang out are OHara Pub and Harat's Pub, both located in Grand Alatau (2, Zheltoksan street).
- Royal Park Hotel & SPA****, 18 Kerey and Janybek Str (Abu Dhabi Plaza area), ☎ +7 (7172) 42-22-01 and +7 (7172) 42-22-02, . checkin: 14:00; checkout: 12:00. 18 Kerey and Janybek Str. ☎ +7 (7172) 42-22-01 and +7 (7172) 42-22-02 ([email protected], fax: +7 7172 42 22 01, http://rp-astana.com), . This business hotel enjoys central location on the Left bank of Ishim river in the new administrative center of dynamic Astana, a 10-minute walk from Baiterek and 5 minute walk from the new Triumphal Arch. Olympic stadiums including the new Soccer stadium are just 5 minute drive. Every room is air-conditioned and has free wi-fi connection, minibar, LED TV with cable channels, private bathroom with a bathtub. A free breakfast is provided for guests each morning at Continental Lobby Bar that serves European and Asian dishes. Prices are one of the best on the Left bank: from $75/night for a single room to $100/night for a Twin room. Luxury spa with good choice of treatments also located inside the hotel. edit
- Dolce Vita boutique hotel, 8 Turkistan Str. Directions: near Bayterek Monument, phone: +7-775-086-5050, http://dolcevitahotel.kz. A cozy boutique hotel on the left side of Astana. It has democratic prices and comfortable modern rooms. A nice lobby bar and a spa are conveniently located on the first floor of this boutique hotel. Room prices start from $70 per night. There also a value half night rate (good for 12 hours stay). www.dolcevitahotel.kz ☎ +7-775-086-5050
- Ramada Plaza, 113 Abaya Avenue +7 (7172) 391-000, . The first luxury hotel in Astana, the service is very good and the room quality is consistent. Singles/doubles from KZT 46000. A very good breakfast bar is included, and there are is a popular Italian restaurant (Pucchini's) and an eastern-style (Turkish) restaurant, as well as a pub on the mezzanine floor. Expensive (but fast, reliable) wireless internet, and a nicely equipped business center. A nice range of conference facilities. Unfortunately, the once nicely equipped gym (pool, exercise room/equipment, saunas) is closed through the end of 2007 for a full renovation. Located in the old area of town, within walking distance from many restaurants, it is a long way from the government buildings on the other side of the river now that the government has moved.
- Nochleg Hostel, Ul. Sarayshyk 38, Astana (near Bayterek Monument), ☎ +7 7172 508 820. checkin: 14:00; checkout: 12:00. Hostel in city centre, three blocks from Bayterek Monument. Comfortable 6-8 bed, male, female and mixed dorm rooms at 2500-3000 tg per night as well as private rooms. Each dorm bed has reading light, curtain and electrical socket. Hostel has free wi-fi in all areas, free lockers, free use of linen and towel. Use of washing machine is 300 tg. Bright and modern kitchen and dining area with breakfast available for 300 tg. Kazakh speaking staff. 24 hour front desk. Dial 107 on keypad for access. edit
- Hotel Gran Park Esil, Beibitshilik Street Astana, Kazakhstan (North of the river opposite the Msueum of the first president of the Republic of Kazakhstan). checkin: 13:00; checkout: 12:00. A pleasant and clean hotel that is breakfast included and free bottled water in the room every day. Rooms at the side and back and really quiet. There is free wifi and satellite television. The gym, pool and sauna are free, there is also a masseur but you must book ahead. The mini bar has condoms, listed under 'miscellaneous'. The staff are friendly and receptionists have a good grasp of English. They will go out of their way to help you. The laundry service is really quick - return within 2 hours even on a standard service.The bar is pricey and Friday night is cocktail night. It' swell located with a supermarket just around the corner and the Sine Tempore shopping centre just opposite. from 18000T. edit
- Apple Hostel, S. Rakhimov 22 (Near the intersection of Imanova & Valihanov str, behind the restaurant MOJO (on Imanova str.)), ☎ +7 707 847-3836, . checkin: 12.00; checkout: 14.00. A new, modern youth hostel recently opened in Astana. Comfortable four bed dorm rooms cost 2500 tg ($17) per night with free wi-fi, a washing machine and a well equipped kitchen (including a fridge and microwave). The hostel has a cozy living room with a TV and Playstation. The staff are also extremely helpful. Advisable to phone prior to arrival. 2500 tg ($17). edit
- The Ritz-Carlton Astana, 16, Dostyk street (Talan Towers building), ☎ +7 7172 734 000, . checkin: 3 pm; checkout: 12 pm. With its unique, ecological and graceful design, The Ritz-Carlton, Astana is an elegant extension of the square around Baiterek monument. $$$. edit
- Rixos Presidents Hotel Astana. Make no mistake about it, this is the most luxurious hotel in Astana. For starters, standard rooms come with heated tiled floors in the bathroom, step in showers and jaccuzi tubs, LCD wide-screen television, and free wireless internet (although it is not very consistent). The service is friendly and professional. There is a bar, a cafe, and two restaurants, and the best conference facilities in Nur-Sultan. The spa has the best exercise equipment in Nur-Sultan, and the pool is lovely. It is within walking distance to the ministries and the better restaurants, and the breakfast buffet is more than fantastic (they've been known to put out caviar!) complete with a harpist. The main drawback? So many VIPs prefer to stay in this hotel (visiting presidents, prime ministers, and other big-wigs) that you often have to fight security to get in and out! Rooms start around $350/night.
- Radisson SAS Hotel Astana, Sary Arka 4, +7 (7172) 99 0000, . New hotel, just north of Ishim river with 180 rooms. Singles/doubles at USD 480 including breakfast, access to fitness center but excluding current VAT. Rooms are modern design, with flat-screen TV and free internet. Wi-Fi in the rooms can be dodgy, but there is a cable alternative, and Wi-Fi works fine in the lobby/lounge. Hotel has a reliable Italian restaurant, and a sports club/spa.
- Astana Marriott Hotel, 2 Dostyq Street, Astana (near Khan Shatyr), ☎ +7 7172 620 770, . checkin: 15:00; checkout: 12:00. The Astana Marriott Hotel is the first hotel of Marriott International brand in Astana. Located next to the Theatre of Opera and Ballet Astana Opera in the city’s vibrant business, shopping and entertainment district, the 271-room Astana Marriott Hotel is a contemporary retreat for travelers. There are three meeting rooms and a Grand Ballroom where meeting planners can take advantage of digital services from Marriott Hotels to enhance their meeting or event experience. The hotel has 3 outlets: Vista Restaurant & Bar, Aroma Restaurant and the Lobby Bar. Additional hotel facilities include a business centre, free Wi-Fi and a health club with well-equipped gym, indoor pool, sauna, and steam rooms. edit
- The St. Regis Astana, 1 Kabanbay Batyr Avenue, Central Park (The St. Regis Astana), ☎ +7 7172 790 888, . checkin: 15:00; checkout: 12:00 pm. Opened in September 2017, The St. Regis Astana provides a unique design in one of the most exclusive and secure address of Astana, providing complimentary St. Regis Butler service to all staying guests. $$$. edit
Mobile phone providers
There are three mobile phone providers: KCell, Tele2 and Beeline. All three offer mobile web (Edge, 3G and 4G (LTE)). SIM cards are cheap and can be bought without filling in documentation.
- Power Wifi-rental service, ☎ Phone/WhatsApp: +7 705 333 30 00 ([email protected]). A handy little tool for travellers, available at $2.99 per day. Rent a device that combines powerbank for your phone and 4G WiFi router, suitable for groups of travellers as you can connect up to 5 devices at once. (Book it, pick it up at the airport, and drop it back once you're trip is over). edit
- China, 37 Kabanbai Batyra Ave, ☎ +7 7172-793561 (fax: +7 7172-793565), . edit
- Czech Republic, Business Center Altyn Orda, 11. floor, Orynbor 4, Astana 010000, ☎ +77172/660472 ([email protected], fax: +77172/660142), . edit
- Egypt, 24A Sarayshyk Street, Diplomatic Town, ☎ +7 7172-241830 ([email protected], fax: +7 7172-286050), . 9:00 AM - 16:00 PM. edit
- Greece, 109 Micro District Karaotkel 2010000, ☎ +7 7172-563714, Emergencies:=+7 701 188 7406 ([email protected], fax: +7 7172-244776). edit
- The Netherlands, Kosmonavtov street 62, Renco building 3rd floor, Microdistrict Chubary, ☎ +7 7172 555450 ([email protected], fax: +7 7172 555474). Monday - Friday 09.00-13.00 and 13.30-17.30. edit
- India, Kaskad Business Center, 5th Floor 6/1, Kabanbai Batyr Avenue, ☎ 007-7172- 925700/925701/925702/925703 ([email protected], [email protected], [email protected], [email protected]), fax: 007-7172-925716), . edit
Especially on the left bank, people like to get out and walk around, especially along the plaza that runs from the Presidential Palace at one end to Khan Shatyr on the other. Very often, you'll see entire wedding parties taking pictures at Baiterek and KazMunaiGaz or others taking pictures in various parts of the plaza. Even if it's -25C outside, you'll still see people out and about.
Walking is a great way to explore the left bank side of the city in particular. If you're a bit more adventurous, and have the stamina, walk across the bridge at the end of Kabanbai Batyr Street (you can't miss it, there's a big yellow building, Samal, on the right bank side and the tall arch actually runs diagonally across the bridge) and walk up Respublika Street. Some other streets to explore on the right bank: Imanov (people often call it "Imanova," with the stress on the first a) from Respublika to Alma-Ata Business Centre; Kenesary; Abai Avenue; Seifullin (as far as Artem); Bogenbai Batyr (from Saryarka Street to Valikhanov Street); and Beibitshilik. If you take some of the side streets off Respublika heading toward the river (especially between Imanova and Kenesary), there are some nice little cafes and other things to see, and it's just a really pleasant area to walk. In this area you may find old architecture buildings founded in late 1890s up to 1910. Pay attention to beautiful mansions, i.e. houses of local traders, so called "dom kuptsov" in Kenesary street from crossing Auezov street to Bukeikhan street.
It is possible to walk along most of the river and that's something well worth doing (when the weather is warm). In the winter, once the river has frozen, you'll often see people walking, skiing or riding snowmobiles there. On the left bank, start behind the Presidential Palace and walk toward Astana Park (also called The Central Park) where there's a pedestrian bridge to the right bank. Once on the right bank, walk along the river there until you get to Samal. On both sides, though, there are sections where you'll have to walk away from the river, but then you can get back onto the river walkway fairly quickly.
In overall the city is safe enough. However avoid such areas as old railway station, Artem Bazaar. Stay vigilant on public transport as buses since you may lose your belongings such as wallet and mobile phone. In case of any emergency call 112 from any device.