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Alberghi: differenze tra le versioni

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Versione attuale delle 01:07, 11 ago 2009

Questo articolo fa parte della sezione: Tematiche turistiche.

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Hotels provide private serviced rooms for guests. They range from very basic budget-style to extremely luxurious accommodation.

Tipologia di camere[Modifica sezione]

A typical twin hotel room.
  • Singola camera per 1 persona. In molti Hotel la camera singola equivale ad una doppia.
  • Matrimoniale camera per 2 persone con letto matrimoniale.
  • Doppia camera per 2 persone.
  • Tripla camera per 3 persone, con 1 letto matrimoniale e uno singolo, o 3 letti separati.
  • Quadrupla camera per 4 persone.
  • Suite appartamento composto da più stanze, inteso per kunghi soggiorni o per chi vuole spendere molto!

There is considerable variation and many frills within these basic types, the rule of thumb being that the more you pay, the larger your room becomes. Some business-oriented hotels offer an executive level, where a steep premium gets you access into an airline-style lounge and typically some perks like "free" Internet access or pay-per-view movies. Naming for these rooms varies, with eg. the Kuala Lumpur Hilton dubbing even its cheapest rooms as "Deluxe" and the next category up being "Executive" — but you need to upgrade one more step to an "Executive Suite" if you want to actually get the executive level perks. Some hotels are now taking an active stance on being smoke free; one example is the Marriot International Hotel Chain. [1]

Hotels may additionally offer meal service included in the price. Common terms include:

  • American Plan See 'Full Pension' below.
  • Bed and Breakfast (B&B) Nel prezzo è inclusa la colazione. This may range considerably from a simple roll and coffee to an elaborate spread.
  • Mezza Pensione Nel prezzo è inclusa la colazione e uno dei pasti principali, solitamente la cena.
  • Pensione Completa Nel prezzo sono inclusi colazione, pranzo e cena. Sometimes referred to as Full American Plan.

Classificazione degli alberghi[Modifica sezione]

File:Burj al-Arab.JPG
The supposed "Seven Star" Burj al-Arab hotel a Dubai.

The guide below is by necessity a generalization, as star ratings are awarded by each country according to their own rules, and the difference between a 3-star and a 4-star may be something as obscure as having a minibar in each room. It's also worth noting that star ratings are often 'sticky', in the sense that once awarded they're rarely taken away: a four-star built last year is probably still pretty good, but a four-star opened in 1962 and never renovated since may well have turned into a dump.

Note also that the ratings are weakening as marketers misuse them. The original Michelin star scale for restaurants only went up to three stars, which meant restaurants worth making a special trip for. Two stars were worth a detour, one a stop. The Mobil Travel Guide, which covers all of North America, awarded the Five Star rating to only 32 hotels in 2006, but that does not prevent dozens of hotels from claiming to be "five star". Most are more like Mobil's defintion [2] of three star "Well-appointed establishment, with full services and amenities" or four star "Outstanding-worth a special trip".

See also Rating systems.

Alberghi a 6 e 7 stelle[Modifica sezione]

The notion is that a hotel can be six or seven stars is a joke among travel professionals since most respectable hotel rating systems do not give out a rating higher than five stars. The consensus is since so few hotels really can achieve the five star rating then there shouldn't be a rating higher than five stars.

An example of a popularly known "seven star" hotel is Dubai's Burj al-Arab. It's certainly one of the most luxurious hotels in the world (as awarded earlier by Conde Nast Traveller magazine), and is also officially the tallest hotel in the world. In reality, it is a 5 star deluxe property (the popular seven star status is not often corrected in the media, though).

Alberghi a 5 stelle[Modifica sezione]

The five-star hotels is the quintessential luxury hotel, offering frills above and beyond the actual needs of the travel. They have restaurants and night spots that are world class, with food and entertainment that draw non-guests to sample it too.

Five-star hotels also tend to have opulent and expensive decorations; fancy gyms, swimming pools and spas. Major five-star chains compete to offer the most ludicrous frills imaginable: Westin touts its Heavenly Bed mattresses, while Conrad will let you order from a menu of pillows. Needless to say, all this comes at a steep price, and you're unlikely to be able to justify the expense of a five-star for ordinary business travel. The other downside to five-stardom is that hotels that can jump through all the hoops to achieve the rating are likely to be large and impersonal.

Major chains: Conrad (Hilton), St. Regis, Le Meridien and W (Starwood), Intercontinental, JW Marriott and Ritz Carlton (Marriott), Shangri-La, Mandarin Oriental, Sofitel, Four Seasons, Langham International

Alberghi a 4 stelle[Modifica sezione]

The four-star hotel is a good business hotel. Everything works smoothly, there's Internet in every room, a well-equipped business center, they'll arrange your airport transfer and room service is palatable and only somewhat expensive. And your boss will probably not faint when they see the bill.

Major chains: Hilton, Marriott, Novotel, Crowne Plaza (Intercontinental)

Alberghi a 3 stelle[Modifica sezione]

Three-star hotels are solid but dull. Your room will have an attached bathroom and there's probably a restaurant downstairs and 24-hour reception service.

Major chains: Ibis, Mercure (two Accor hotels brands), Courtyard by Marriott, Holiday Inn

Alberghi a 2 stelle[Modifica sezione]

Two stars means no-frills hotel. In most countries two stars means that your room probably has its own bathroom and there's probably a TV and telephone in your room, but rooms are bare-bones and you're unlikely to want to spend any more time than strictly necessary inside.

Major chains: Comfort Inn, Motel 6, Super 8 and Etap

Alberghi a 1 stella[Modifica sezione]

You don't see many of these, and with reason. One-stars are not just no-frills, but often downright dodgy: rooms are barely functional, shared bathrooms are somewhere down a corridor and the painted ladies from the all-hours karaoke bar next door dance the horizontal tango all night long in the room next to yours.

Major chains: Formule 1 (Accor), Premiere Classe (Louvre Hotels)

Unrated hotels[Modifica sezione]

Unrated hotels are a mixed bag. Most, it is safe to say, are hotels that are either too dodgy to achieve even the meager requirements of a one-star — or, alternatively, too small and personal to be able to offer (say) 24-hour room service, although the service and amenities offered are otherwise of five-star caliber.

Grand old hotels[Modifica sezione]

In many cities, there is one famous old hotel, usually going back to the Victorian era, that was historically the place to stay. Of course, the newer luxury hotels may have better facilities, but the old place has cachet. See Grand old hotels.

International Brands[Modifica sezione]

  • Accor [3] From the luxury Sofitel brand to the basic Etap and Motel 6 brands Accor is the most varied hotel company. Accor Hotels is probably the most established company in Europe and offers great choices for the backpacker and the discerning guests. Accor's subsidiary Compagnie des Wagons-Lits [4] provides hotel services for trains.
  • Best Western International [5] is the world's largest hotel brand with more than 4,200 hotels in 80 countries. In 2006, the company will celebrate 60 years of providing quality customer care and dedicated service to Best Western guests across the globe.
The chain operates in growing economies (like Armenia or Eastern Europe): seriously refurbishes interior of hotels built dozens year ago, introduces western management -- and then sells it to US/Canadian/Australian travellers. This results in low rates and a good service.
See also details on chain hotels in Athens.
  • Hilton Hotels [6] were, until recently, run by two different companies -- one in North America and the other everywhere else throughout the world. They are now in the process of merging. Hotels include Conrad, Doubletree, Embassy Suites, Hampton Inn, Hilton, and Scandic Hotels.
  • Pestana Hotels & Resorts [7] is the largest Portuguese hotel group, present in 3 continents: Europe, South America and Africa. It also manages 44 Pousadas, historic luxury hotels, from North to South of Portugal.
  • InterContinental [8] hotels include the franchised Crowne Plaza, Holiday Inn, and of course InterContinental hotels. There have been some reported problems with the franchised Crowne Plaza brand, and some guests have alleged that service at InterContinental owned and managed hotels is superior to Crowne Plaza hotels, which, are franchised out by InterContinental.
  • Marriott [9] hotels include Renaissance, J.W. Marriott, plain old Marriott, Ritz Carlton (Neither the Marriott website or Ritz Carlton's boast of this fact, however, Marriott's reservation number can reserve a Ritz Carlton hotel for you), Fairfield Inn and other hotels. Ritz Carlton [10]
  • Kimpton Hotels is an eclectic group of hotels in major destinations across North America. Many of their hotels also offer outstanding and unique dining experiences.
  • Langham Hotels International [11] Langham has a luxury hotel heritage dating back to 1865 when the Langham Hotel in London originally opened as Europe's first Grand Hotel.
  • Louvre Hotels [12] brands are primarily located in Europe. The upper brand (Concorde Hotels [13]) includes Hotel de Crillon or Hotel Martinez. The economic brands include Premiere Classe [14] (1 star hotels) or Campanile [15] hotels, two very well known brands in France and Eastern Europe (more than 800 properties).
  • Loews Hotels [16] is a smaller luxury chain with several locations in the U.S. and Canada.
  • Four Seasons [17] is arguably the best hotel chain with 9 Four Seasons hotels being rated as five star by the Mobil Travel Guide and received numerous awards from J.D. Power and Associates.
  • Millennium-Copthorne Hotels [18]
  • Starwood Hotels [19] is one of the more upmarket brand names. Its hotels include Le Meridien, Sheraton, St. Regis, Luxury Collection, Westin, W Hotels.
  • Sol Melia Hotels & Resorts [20] is a hotel chain in Spain, the Caribbean and the Mediterranean with more than 350 hotels in 30 countries, Its hotels include Melia Hotels [21], ME Hotels [22], Tryp Hotels [23], Sol Hotels [24] and Paradisus Resorts [25],
  • NH Hotels [26] is primarily based in Europe, but has several locations in Africa, and South American countries where other chains have not invested in like Cuba, Chile, and Uruguay.
  • Shangri-La Hotels & Resorts [27] operates the Shangri-La and Traders brands, mostly in Asia but with some presence in United States and Europe as well.
  • Hyatt [28] is a upmarket brand with many global locations. Some of the Hyatt brands include Grand Hyatt, Park Hyatt, Hyatt Resorts, and Hyatt Place. Two new additions to the Hyatt family are AmeriSuites and Hawthorn Suites.
  • Kempinski Hotels [29] is a collection of five-star hotels across the world. Founded in Germany 110 years ago, Kempinski Hotels & Resorts has been expanding aggressively in Europe, Asia and the Middle East during the last decade and now accounts for 59 luxurious properties with additional 41 on their way.

Loyalty clubs[Modifica sezione]

The purpose of loyalty clubs are to ensure that a hotel company retains its clients by offering its clients rewards and prizes for staying or holding conferences at their hotels. The basic idea is the same for each: every night you sleep or every dollar you spend gets you some points, which can be exchanged for rewards like hotel rooms, room upgrades and airline tickets. For larger brands, you can also get affiliated credit cards and rack up points that way.

An additional incentive is premium levels: either sleep at the company's hotels for many nights or collect a large number of stays, and you'll get a silver/gold/platinum membership card entitling you to various perks, such as point bonuses, lounge access, free upgrades, guaranteed rooms, etc. For gold level, you'll typically be looking at 25-50 nights or 10-20 stays within 12 months.

Some of the better-known loyalty clubs are:

  • 1865, for Langham Hotels International. [30]
  • Marriott Rewards, for Marriott owned hotels. [31]
  • Priority Club, for InterContinental chain hotels (including Holiday Inn). [32]
  • Hilton HHonors, at Hilton hotels. Allows guests to "double dip", earning both hotel points and airline miles for the same stay. [33]
  • Starwood Preferred Guest, for all Starwood hotels and resorts. Le Meridien's Moments program has been rolled into this. [34]
  • Shangri-La Hotel Golden Circle, at Shangri-La and Traders. The program is unusual for having no points of its own; instead, you can choose to credit miles into various airline programs. Nights and stays are still tracked for premium levels. [35]
  • MaS Rewards, for Sol Melia Hotels & Resorts. Allows guests to earn points for their hotel stays and to get open access to exclusive special offers in solmelia.com 2 days before non-members.
  • Hyatt Gold Passport, Good at all Hyatt and non Hyatt flag properties.

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