Help Wikitravel grow by contributing to an article! Learn how.

Singapore Airlines

From Wikitravel
Revision as of 13:32, 20 August 2009 by 75.183.178.138 (Talk)

Jump to: navigation, search

Singapore Airlines (IATA: SQ; ICAO: SIA) [1] is a Singaporean airline which flies to Asia, America, and Europe. It is commonly referred by both the flight number prefix (SQ), and the ICAO code (SIA).

Key airports

  • Singapore Changi Airport is SIA's home airport and hub. SIA operates from both Terminals 2 and 3. Flights to North America, Europe, and East Asia depart from Terminal 3. Flights arriving at Changi Airport may use either Terminal 2 or 3; the terminal used is listed at Changi Airport Flight Information several hours before arrival.[2]

Aircraft

More information at http://www.singaporeair.com/saa/en_UK/content/company_info/siastory/fleet.jsp

  • Boeing 747-400 are of variable configuration in three classes.
  • Boeing 777, various models, of variable configuration in two or three classes.
  • Airbus A340-500 are used for the non-stop Singapore-Los Angeles and Singapore-Newark routes. Previously, Executive Economy seats replaced the Economy class. The aircraft will use 100 Business Class seats for a one-class flight by 2008.
  • Airbus A380-800 12 Suites, 60 Business Class seats, 399 Economy Class seats.

Frequent flyer program

SIA has two frequent flyer programs[3]:

  • KrisFlyer is the ordinary frequent flyer program.
  • PPS Club is the premium program; points are accrued only on First- and Business Class flights.

Accrual

Miles

Miles are valid for only three years. They may be extended by up to 1 year for a fee.

Redemption

A 15 % discount is applicable for redeeming KrisFlyer miles online.

Lounges

SIA lounges are known as Silver Kris; there are seventeen of them, at:[4]

  • Adelaide
  • Amsterdam
  • Brisbane (closed until June 2008)
  • Hong Kong
  • Kuala Lumpur
  • London
  • Manila
  • Melbourne
  • Osaka
  • Penang
  • Perth
  • San Francisco
  • Seoul
  • Singapore (Terminal 2)
  • Singapore (Terminal 3)
  • Sydney
  • Taipei

First and Business Class customers, PPS Club; KrisFlyer Elite Gold, and Star Allaince Gold members are eligible to use these lounges. They may also use facilities of other Star Alliance airlines.

  • NB: Star Alliance Gold customers are not allowed to use the SilverKris Lounge in Singapore International; they will be redirected to other lounges.

Alliances

Singapore Airlines is part of the Star Alliance.

Cope

Passengers with certain special needs are accommodated, more information at the website.[5]

Disabled

Certified guide dogs are allowed to travel with their owner in the passenger cabin at no extra charge. The dog may not take up a seat and must be muzzled and harnessed. Only one dog per flight is allowed, so it is advisable that you contact the airline and make arrangements in advance.[6]

In some regions, such as Australia, a person escorting a disabled flyer may receive up to 50% discount on their ticket price.

Contact

Singapore
  • Reservations (+65 6223 8888) - 24 h
Frankfurt
  • Airport office (+49 69 69032881)
New York
  • JFK (+1 718 7513830)
  • EWR (+1 973 9612591)
This article is still a stub and needs your attention. It does not have a template. Please plunge forward and help it grow!

Variants

Actions

Destination Docents

In other languages