The name "North Pole" is often applied to the entire area covered by its zip code, 99705. This area stretches between Fort Wainwright and Eielson Air Force Base, and between the Chena River and the Tanana River, including subdivisions off of Badger Road, a loop road connecting the eastern edge of Fairbanks city limits with North Pole city limits, and in the nearby census-designated place of Moose Creek. Despite the name, the city is about 1,700 miles (2,700 km) south of Earth's geographic North Pole.
The city is a summertime attraction for tourists visiting nearby Fairbanks, and due to its location on the Richardson Highway, those traveling to and from the Alaska Highway and Valdez. North Pole is home to two oil refineries, the town's major industry aside from tourism. The larger refinery, operated by Flint Hills Resources, is a major source of jet fuel for Ted Stevens Anchorage International Airport. Tanker car traffic on the Alaska Railroad, entering and leaving the refinery, frequently bisects the city.
Its biggest attraction is a gift shop named Santa Claus House, the modern-day incarnation of a trading post established in the town's early days. The Santa Claus House is known for the world's largest fiberglass statue of Santa Claus outside.
While the real North Pole has no terra firma many travelers discovered this town as an ideal way to finally visit the home of Santa Claus. This revelation made this small town in Alaska a must visit during the holidays causing the town to create more and more Santa Claus themed attractions. Many elaborate ideas have been brought up from some of the country's largest amusement park companies however nothing ever came to fruition.
Prior to Christmas each year, the USPS post office in North Pole receives hundreds of thousands of letters to Santa Claus, and thousands more from people wanting the town's postmark on their Christmas greeting cards to their families. It advertises the ZIP code 99705 as the ZIP code of Santa.
Christmas-themed streets in North Pole include Santa Claus Lane, St. Nicholas Drive, Snowman Lane, and Kris Kringle Drive. Street lights in the city are decorated in a candy cane motif, and many local businesses have similar decorations. The city's firetrucks and ambulances are all red, while the police cars are green and white. The city also has an all-female flat-track Roller Derby league, the North Pole Babes in Toyland (NPBT) whose athletes have Christmas and/or North Pole inspired Skater names.
North Pole is on Alaska State Highway 2, about 14 miles east of Fairbanks.