Finland (Finnish: Suomi, Swedish: Finland)  is in Northern Europe and has borders with Russia to the east, Norway to the north, and Sweden to the west. The country is a thoroughly modern welfare state with well-planned and comfortable small towns and cities, but still offers vast areas of unspoiled nature. Finland has approximately 188,000 lakes (about 10% of the country) and a similar number of islands. In the northernmost part of the country the Northern Lights can be seen in the winter and midnight sun in the summer. Finns also claim the mythical mountain of Korvatunturi as the home of Santa Claus, and a burgeoning tourist industry in Lapland caters to Santa fans. Despite living in one of the most technologically developed countries in the world, Finns love to head to their summer cottages in the warmer months to enjoy all manner of relaxing pastimes including sauna, swimming, fishing and barbecuing. Today, Finland has a distinctive language and culture that sets it apart from the rest of Nordic Europe.
Not much is known about Finland's early history, with archaeologists still debating when and where a tribe of Finno-Ugric speakers cropped up. Roman historian Tacitus mentions a tribe primitive and savage Fenni in 100 AD and even the Vikings chose not to settle, trading and plundering along the coasts.
In the mid-1150s Sweden started out to conquer and Christianize the Finnish pagans in earnest, with Birger Jarl incorporating most of the country into Sweden in 1249. Finland stayed an integral part of Sweden until the 19th century, although there was near-constant warfare with Russia on the eastern border and two brief occupations. After Sweden's final disastrous defeat in the Finnish War of 1808-1809, Finland became in 1809 an autonomous grand duchy under Russian rule.
Russian rule alternated between tolerance and repression and there was already a significant independence movement when Russia plunged into war and revolutionary chaos in 1917. Parliament seized the chance and declared independence in December, quickly gaining Soviet assent, but the country promptly plunged into a brief but bitter civil war between the conservative Whites and the Socialist Reds, eventually won by the Whites.
During World War II, Finland was attacked by the Soviet Union in the Winter War, but fought them to a standstill that saw the USSR conquer 12% of Finnish territory. Finland then allied with Germany in an unsuccessful attempt to repel the Soviets and regain the lost territory, was defeated and, as a condition for peace, had to turn against Germany instead. Thus Finland fought three separate wars during World War II. In the end, Finland lost much of Karelia and Finland's second city Vyborg, but Soviets paid a heavy price for them with over 300,000 dead.
After the war, Finland lay in the grey zone between the Western countries and the Soviet Union. The Finno-Soviet Pact of Friendship, Cooperation and Mutual Assistance committed Finland to resist armed attacks by "Germany or its allies" (read: the West), but also allowed Finland to stay neutral in the Cold War and avoid a Communist government or Warsaw Pact membership. In politics, there was a tendency of avoiding any policies and statements that could be interpreted as anti-Soviet. This balancing act of Finlandization was humorously defined as "the art of bowing to the East without mooning the West". Despite close relations with the Soviet Union, Finland managed to retain democratic multi-party elections and remained a Western European market economy, building close ties with its Nordic neighbors. While there were some tense moments, Finland pulled it off: in the subsequent half century, the country made a remarkable transformation from a farm/forest economy to a diversified modern industrial economy featuring high-tech giants like Nokia, and per capita income is now in the top 15 of the world.
After the implosion of the USSR, Finland joined the European Union in 1995, and was the only Nordic state to join the euro system at its initiation in January 1999.
Unlike craggy Norway and Sweden, Finland consists mostly low, flat to rolling plains interspersed with lakes and low hills, with mountains (of a sort) only in the extreme north and Finland's highest point, Mount Halti, rising only to a modest 1,328 m. Finland has 187,888 lakes according to the Geological Survey of Finland, making the moniker Land of a Thousand Lakes actually an underestimation. Along the coast and in the lakes are—according to another estimate—179,584 islands, making the country an excellent boating destination as well.
Finland is not located on the Scandinavian peninsula, so despite many cultural and historical links, it is technically not a part of Scandinavia. Even Finns rarely bother to make the distinction, but a more correct term that includes Finland is the "Nordic countries" (Pohjoismaat). Still, the capital, Helsinki, has a lot of Scandinavian features, especially when it comes to the architecture of the downtown, and another Scandinavian language, Swedish, is one of the two official languages of the country.
Finland has a cold but temperate climate, which is actually comparatively mild for the latitude because of the moderating influence of the Gulf Stream. Winter, however, is just as dark as everywhere in these latitudes, and temperatures can (very rarely) reach -30°C in the south and even dip down to -50°C in the north. The brief Finnish summer is considerably more pleasant, with temperatures around +20°C-+30°C (on occasion up to +35°C), and is generally the best time of year to visit. July is the warmest month. Early spring (March-April) is when the snow starts to melt and Finns like to head north for skiing and winter sports, while the transition from fall to winter in October-December — wet, rainy, dark and generally miserable — is the worst time to visit.
Due to the extreme latitude, Finland experiences the famous Midnight Sun near the summer solstice, when (if above the Arctic Circle) the sun never sets during the night and even in southern Finland it never really gets dark. The flip side of the coin is the Arctic Night (kaamos) in the winter, when the sun never comes up at all in the North. In the South, daylight is limited to a few pitiful hours with the sun just barely climbing over the trees before it heads down again.
Buffeted by its neighbors for centuries and absorbing influences from west, east and south, Finnish culture as a distinct identity was only born in the 19th century: "we are not Swedes, and we do not wish to become Russian, so let us be Finns."
The Finnish founding myth and national epic is the Kalevala, a collection of old Karelian stories and poems collated in 1835 that recounts the creation of the world and the adventures of Väinämöinen, a shamanistic hero with magical powers. Kalevalan themes such as the Sampo, a mythical cornucopia, have been a major inspiration for Finnish artists, and figures, scenes, and concepts from the epic continue to color their works.
While Finland's state religion is Lutheranism, a version of Protestant Christianity, the country has full freedom of religion and for the great majority everyday observance is lax or nonexistent. Still, Luther's teachings of strong work ethic and a belief in equality remain strong, both in the good (women's rights, non-existent corruption) and the bad (conformity, high rates of depression and suicide). The Finnish character is often summed up with the word sisu, a mixture of admirable perseverance and pig-headed stubbornness in the face of adversity.
Finnish music is best known for classical composer Jean Sibelius, whose symphonies continue to grace concert halls around the world. Finnish pop, on the other hand, has only rarely ventured beyond the borders, but heavy metal bands like Nightwish and HIM have garnered some acclaim and latex monsters Lordi hit an exceedingly unlikely jackpot by taking home the Eurovision Song Contest in 2006.
In the other arts, Finland has produced noted architect and designer Alvar Aalto, authors Mika Waltari (The Egyptian) and Väinö Linna (The Unknown Soldier), and painter Akseli Gallen-Kallela, known for his Kalevala illustrations.
Finland has a 5.5% Swedish-speaking minority and is officially a bilingual country, so maps nearly always bear both Finnish and Swedish names for eg. cities and towns. For example, Turku and Åbo are the same city, even though the names differ totally. Roads can be especially confusing: what first appears on a map to be a road that changes its name is, in most cases, one road with two names. This is common in the Swedish-speaking areas on the southern and western coasts, whereas inland Swedish names are far less common. In the far north Lapland, you'll almost never see Swedish, but you will occasionally see signage in Sámi instead. Google Maps, in particular, seems to select the language randomly, even though the Swedish names are rarely used in practice in most places.
Finns aren't typically very hot on big public carnivals; most holidays are spent at home with family. The most notable exception is Vappu on May 1, as thousands of people (mostly the young ones) fill the streets. Important holidays and similar happenings include:
Typical vacation time is in July, unlike elsewhere in Europe, where it is in August. People generally start their summer holidays around Midsummer. During these days, cities are likely to be less populated, as Finns head for their summer cottages. Schoolchildren start their summer holidays in the beginning of June.
While a convenient and unambiguous bureaucratic division, the provinces — now formally known as Regional State Administrative Agencies — do not really correspond to geographical or cultural boundaries very well. Other terms you may hear include Tavastia (Häme), covering a large area of central Finland around Tampere, and Karelia (Karjala) to the far east, the bulk of which was lost to the Soviet Union in World War II (still a sore topic in some circles). In 2010, Western Finland was formally split into "Western and Inner Finland" (for Tampere and the coast near Vaasa) and "Southwest Finland" (the area near Turku).
Finland is a member of the Schengen Agreement.
There are no border controls between countries that have signed and implemented this treaty - the European Union (except Bulgaria, Croatia, Cyprus, Ireland, Romania and the United Kingdom), Iceland, Liechtenstein, Norway and Switzerland. Likewise, a visa granted for any Schengen member is valid in all other countries that have signed and implemented the treaty. But be careful: not all EU members have signed the Schengen treaty, and not all Schengen members are part of the European Union. This means that there may be spot customs checks but no immigration checks (travelling within Schengen but to/from a non-EU country) or you may have to clear immigration but not customs (travelling within the EU but to/from a non-Schengen country).
Please see the article Travel in the Schengen Zone for more information about how the scheme works and what entry requirements are.
Ryanair's Finland hubs are Tampere in central Finland and Lappeenranta in the east near the Russian border, while Wizz Air is decreasing its hub at Turku in the southwest. Other airlines have limited regional services to other cities, mostly just to Sweden, and, in the winter high season, occasional direct charters (especially in December) and seasonal scheduled flights (Dec-Mar) to Lapland.
Air Baltic  connects many provincial Finnish towns conveniently to Europe via Riga. It may also be worth your while to get a cheap flight to Tallinn and follow the boat instructions below to get to Finland.
Starting in early 2011, Norwegian Air Shuttle  established Helsinki as one of its bases, and now offers both domestic and international flights.
VR  and Russian Railways jointly operate services between Saint Petersburg and Helsinki, stopping at Vyborg, Kouvola and Lahti along the way. The line was upgraded in 2010 and the slick new Allegro-branded trains glide between the two cities in three and a half hours at up to 220 km/h. Currently the route is served four times per day, returning to two daily from November 2011. This is certainly the most expensive method of getting to Helsinki from Saint Petersburg, with prices of €92 during summer and €84 rest of the year for a one-way ticket. There is also a traditional slow overnight sleeper from Moscow, which takes around 15 hours.
There are no direct trains between Sweden or Norway and Finland (the rail gauge is different), but the bus over the gap from Boden/Luleå (Sweden) to Kemi (Finland) is free with an Eurail/Inter Rail pass, and you can also get a 50% discount from most ferries with these passes.
Buses are the cheapest but also the slowest and least comfortable way of traveling between Russia and Finland.
You can also use a bus from Sweden or Norway to Finland.
One of the best ways to travel to and from Finland is by sea. The boats to Estonia and Sweden, in particular, are giant, multi-story floating palaces and department stores, with cheap prices subsidized by sales of tax-free booze: a return trip to Tallinn including a cabin for up to four people can go as low as €50. If travelling by Inter Rail, you can get 50% off deck fares. The best way to arrive in Helsinki is standing on the outside deck with a view ahead.
Estonia and the Baltic states
Helsinki and Tallinn are only 80 km apart. Viking Line , Eckerö  and Tallink Silja  operate full-service car ferries all year round. Depending on the ferry type travel times are from slightly over two hours (Viking Line and Tallink Silja's Star, Superstar and Superfasts) to three and a half hours (Eckerö and Tallink Silja's biggest cruise ships). Some services travel overnight and park outside the harbor until morning. Linda Line  offers fast services that complete the trip in 1.5 hours, but charge quite a bit more, have comparatively little to entertain you on board and suspend services in bad weather and during the winter. If the weather is looking dodgy and you're prone to sea sickness, it's best to opt for the big slow boats.
For years scheduled ferry services to Russia have been stop-and-go. Starting in April 2010 St Peter Line  offers regular ferry service from Saint Petersburg to Helsinki for as low as €30 one way. Kristina Cruises  also offers occasional cruises from Helsinki.
Both Silja  and Viking  offer overnight cruises from Helsinki and overnight as well as daytime cruises from Turku to Stockholm, usually stopping in the Åland islands along the way. These are some of the largest and most luxurious passenger ferries in the world, with as many as 14 floors and a whole slew of restaurants, bars, discos, pool and spa facilities, etc. The cheaper cabin classes below the car decks are rather Spartan, but the higher sea view cabins can be very nice indeed.
Note that, due to crowds of rowdy youngsters aiming to get thoroughly hammered on cheap tax-free booze, both Silja and Viking do not allow unaccompanied youth under 23 to cruise on Fridays or Saturdays. (The age limit is 20 on other nights, and only 18 for travellers not on same-day-return cruise packages.) In addition, Silja does not offer deck class on its overnight services, while Viking does.
Note also that with Viking Line it often is cheaper to book a cruise instead of "route traffic". The cruise includes both ways with one day in between. If you want to stay longer you simply do not go back - it might still be cheaper than booking a one-way "route traffic" ticket. This accounts especially to last minute tickets (you could, e.g., get from Stockholm to Turku for around 10€ over night - "route traffic" would be over 30€ for a cabin with lower quality).
As mentioned above, one of the easiest ways to get by car from Sweden to Finland is a car ferry. The European Route E12 (Finnish national highway 3) includes a ferry line between Umeå and Vaasa. Another route that includes a car ferry is E18, from Stockholm to Turku.
European route E18, as Russian route M10, goes from St. Petersburg via Vyborg to Vaalimaa/Torfyanovka border station near Hamina. From there, E18 continues as Finnish national highway 7 to Helsinki, and from there, along the coast as highway 1 to Turku. In Vaalimaa, trucks will have to wait in a persistent truck queue. This queue does not directly affect other vehicles. There are border control and customs checks in Vaalimaa and passports and Schengen visas if applicable will be needed.
From south to north, other border crossings can be found at Nuijamaa/Brusnichnoye (Lappeenranta), Niirala (Tohmajärvi), Vartius (Kuhmo) Kelloselkä (Salla) and Raja-Jooseppi (Sodankylä). All except the first are very remote.
As mentioned above, there is a car ferry between Tallinn and Helsinki. It forms a part of European route E67 Via Baltica that runs from the Estonian capital Tallinn, crosses Riga in Latvia and Kaunas in Lithuania to the Polish capital Warsaw. The distance from Tallinn to Warsaw is about 970 kilometers, not including any detours.
Finland's a large country and traveling is relatively expensive. Public transportation is well organized and the equipment is always comfortable and often new, and advance bookings are rarely necessary outside the biggest holiday periods. The domestic Journey Planner  offers an useful website with integrated timetables for all trains and buses including inter-city and local transport.
Flights are the fastest but generally also the most expensive way of getting around. Finnair and some smaller airlines operate regional flights from Helsinki to all over the country, including Kuopio, Pori, Rovaniemi and Ivalo. It's worth booking in advance if possible: on the Helsinki-Oulu sector, the country's busiest, a fully flexible return economy ticket costs a whopping €251 but an advance-purchase non-changeable one-way ticket can go as low as €39, less than a train ticket. You may also be able to get discounted domestic tickets if you fly into Finland on Finnair. Another possibility is Air Baltic which also flies the sector Turku-Oulu for very competitive prices, far less than the train. Additionally, in 2011 Norwegian Air Shuttle  started flying from Helsinki to Oulu and Rovaniemi. A shuttle bus (Finnair city bus) operates between Vantaa airport and Helsinki city center in approx. 20 minute intervals (40 min. trip duration); bus line 615 is a slightly cheaper but slower alternative.
There are two major airlines selling domestic flights:
VR  (Finnish Railways) operates the fairly extensive railroad network. The train is the method of choice for travel from Helsinki to Tampere, Turku and Lahti, with departures at least once per hour and faster speeds than the bus. The following classes of service are available, with example prices and durations for the popular Helsinki-Tampere service in parenthesis.
The trains are generally very comfortable, especially the express services. Pendolino and IC trains have restaurant cars, family cars (IC only, with a playpen for children), power sockets and smoking sections; Pendolinos and Intercity/IC2 trains even offer free (though often very slow) Wifi connectivity. Additional surcharges apply for travel in first class, branded "Business" on some trains, which gets you more spacious seating, newspapers and possibly a snack.
Overnight sleepers are available for long-haul routes and very good value at €11/21/43 for a bed in a three/two/one-bed compartment, but one-bed compartments are only available in first class.
One child under 17 can travel for free with each fare-paying adult, and seniors over 65 years old and students with Finnish student ID (ISIC cards etc not accepted) get 50% off. Groups of 3 or more get 15% off.
Finland participates in the Inter Rail and Eurail systems. Residents of Europe can buy InterRail Finland passes offering 3-8 days of unlimited travel in one month for €109-229 (adult 2nd class), while the Eurail Finland pass for non-residents is €178-320 for 3-10 days. VR's own Holiday Pass (LomaPassi), at €145 for 3 days including up to 4 free seat reservations, is available to all but only valid in summer. You would have to travel a lot to make any of these pay off though; by comparison, a full-fare InterCity return ticket across the entire country from Helsinki to Rovaniemi and back is €162.
Generally, the trains are most crowded at the beginning and end of the weekend, and that means Friday and Sunday evening. Shortly before and at the end of major holidays like Christmas/New Year and Easter, trains are usually very busy. If you try booking for these days at a late time, you may find the seat you reserve may be among the least desirable, that is, facing backwards, without recline, and facing towards and sharing the legroom with other passengers.
While VR's trains may be slick, harsh winter conditions and underinvestment in maintenance mean that delayed trains are not uncommon, with the fancy Pendolinos particularly prone to breaking down. As in the rest of the EU, you'll get a 25% refund if the train is 1-2 hours late and 50% if more.
Matkahuolto  offers long-distance coach connections to practically all parts of Finland. Bus is also the only way to travel in Lapland, since the rail network doesn't extend to the extreme north.
Buses are generally slightly higher priced than trains, although on routes with direct train competition they can be slightly cheaper. Speeds are usually slower than trains, sometimes very slow (from Helsinki to Oulu), sometimes even faster (from Helsinki to Kotka and Pori). On many routes, though, buses are more frequent, so you may still get to your destination faster than if you wait for the next train.
Unlike the trains, student discounts are available also for foreign students by showing a valid ISIC card at Matkahuolto offices (in every bus station) and getting a Matkahuolto student discount card (€5). There is also BusPass travel pass from Matkahuolto , which offers unlimited travel in specified time, priced at 149 € for 7 days and 249 € for 14 days.
Onnibus  offers a cheaper alternative (ticket prices beginning from € 3 on all routes when bought online) for long-distance coaches on routes Helsinki–Turku, Helsinki–Tampere, Tampere–Pori and beginning from the autumn 2012 also Turku–Tampere–Jyväskylä and Jyväskylä–Oulu. Note that the routes in Tampere don't serve the city centre (with exception the Pori route) but instead stop in Hervanta (10km south of city centre), which will be Onnibus' "bus terminal" serving as an interchange station between different routes.
Local transport networks are well-developed in Greater Helsinki, Tampere and Turku. In smaller cities public transport networks are usable on weekdays, but sparse on weekends and during the summer. There are easy-to-use high-tech English route planners with maps to find out how to use local bus services provided by national bus provider Matkahuolto .
Demand responsive transport
Demand responsive transport (DRT) is a form of public transport, in which the routes are determined based on the customers' needs. You can find the zones where DRT services are available by using the map or address search services.
In summertime, lake cruises are a great way to see the scenery of Finland, although most of them only do circular sightseeing loops and aren't thus particularly useful for getting from point A to point B. Most cruise ships carry 100-200 passengers (book ahead on weekends!), and many are historical steam boats. Popular routes include Turku-Naantali and various routes in and around Saimaa.
Car rental is possible in Finland but generally expensive, with rates generally upwards of €80/day, although rates go down for longer rentals. Foreign-registered cars can only be used in Finland for a limited time and registering it locally involves paying a substantial tax to equalize the price to Finnish levels. If you opt to buy a car in Finland instead, make sure it has all annual taxes paid and when its next annual inspection is due: the deadline is the same day as the car's first date of use unless the registration form says 00.00.xx in first date of use. In that case the inspection date is determined by the last number of the license plate. All cars must pass emissions testing and precise tests of brakes etc. Police may remove the plates of vehicles that have not passed their annual inspections in time and give you a fine.
Traffic drives on the right, and there are no road tolls in Finnish cities or highways so far. Roads are well maintained and extensive, although expressways are limited to the south of the country. Note that headlights or daytime running lights must be kept on at all times when driving, in and outside cities, whether it's dark or not. Drivers must stay very alert, particularly at dawn and dusk, for wild animals. Collisions with moose (frequently lethal) are common countrywide, deer (mostly survivable) cause numerous collisions in South and South West parts of the country, and semi-domesticated reindeer are a common cause of accidents in Lapland. Bear collisions happen sometimes in eastern parts of the country. VR's overnight car carrier trains  are popular for skipping the long slog from Helsinki up to Lapland and getting a good night's sleep instead: a Helsinki-Rovaniemi trip (one way) with car and cabin for 1-3 people starts from €215.
A few unusual or unobvious rules to beware of:
Winter driving can be somewhat hazardous, especially for drivers unused to cold weather conditions. Winter tires (M+S) are mandatory from 1 December through the end of February. The most dangerous weather is in fact around the zero degree mark (C), when slippery but near-invisible black ice forms on the roads. Finnish cars often come equipped with an engine block heater (lohkolämmitin) used to preheat the engine and possibly the interior of the car beforehand, and many parking places have electric outlets to feed them. Liikenneturva, the Finnish road safety agency, maintains a Tips for winter driving page  in English. Note that especially in the Helsinki area, the majority of cars is equipped with steel-studded tires that allow more dynamic driving and shorter braking distances on frozen surfaces than conventional traction tires (M+S), as used in other European countries.
Finnish speeding tickets are based on your income, so be careful: a Nokia VP who'd cashed in some stock options the previous year was once hit for $204,000! Fortunately, the police have no access to tax records outside Finland, and will just fine non-residents a flat €100-200 instead. Speed limits are 50 km/h in towns, 80-100 km/h outside towns and usually 120 km/h on freeways. From around mid-october to april, speedlimits on freeways are lowered to 100 km/h and most 100 km/h limits are lowered to 80 km/h.
Software for GPS navigators that warns of fixed safety cameras is legal and installed by default in many mobile phones. Warning signs before fixed cameras are required by law.
A blood alcohol level of over 0.05% is considered drunk driving and 0.12% as aggrevated drunk driving, so think twice before drinking that second beer. Finnish police strictly enforce this by random roadblocks and sobriety tests.
If you are driving at night when the gas stations are closed (they usually close at 9 PM), always remember to bring some money for gas. Automated gas pumps in Finland in rare occasions do not accept foreign visa/credit cards, but you can pay with Euro notes. In the sparsely-populated areas of the country, distances of 50 km and more between gas stations are not unheard of, so don't gamble unnecessarily with those last litres of fuel.
Finnish taxis are heavily regulated by the government, so they're comfortable, safe and expensive. No matter where you go in the country, the starting fee is fixed at €5.50, rising up to €8.60 at night and on Sundays. The per-kilometer charge starts at €1.43/km for 1 or 2 passengers, rising up to €2,01/km for 7 or 8 passenger minivans. A 20-25 km journey (say, airport to central Helsinki) can thus easily cost €30-40.
Taxis can come in any color or shape, but they will always have a yellow "TAXI" sign (sometimes spelled "TAKSI") on the roof. Hailing cabs off the street is difficult to impossible, so either find a taxi rank or order by phone (Any pub or restaurant will help you on this - expect to pay 2 euros for the call). Taxi companies around the country can be found at the Taksiliitto  site.
In the Helsinki city center, long queues at the taxi stops can be expected on Friday and Saturday nights. It is not uncommon to share a taxi with strangers, if going towards the same general direction.
Using of unofficial "taxis" is to be avoided. You might lose your wallet/purse/phone. This despite Helsinki being maybe one of the safest capitals in Europe.
Hitchhiking is possible, albeit unusual, in Finland, as the harsh climate and sparse traffic don't exactly encourage standing around and waiting for cars. The most difficult task is getting out of Helsinki. Summer offers long light hours, but in the fall/spring you should plan your time. The highway between Helsinki and Saint Petersburg has a very high percentage of Russian drivers. See Hitchhiking Club Finland liftari.org  or the Finland article  on Hitchwiki for further details if interested.
Most Finnish cities have good bike paths especially outside the centres, and taking a bike can be a quick, healthy and environmentally friendly method of getting around locally.
The roads are generally paved well, although gravel roads are sometimes unavoidable. As long as you don't go off-road, you will not need suspension or grooved tyres.
Because of the long distances, bicycle tourists are advised to plan well and be prepared to use public transport for the less interesting stretches. Long-distance coaches are well-equipped to take bicycles on board, trains take bicycles if there is enough space. Ferries take bikes for free or a minimal charge.
Due to the relatively gentle topographic relief, too hilly terrain is rarely a problem, but in the cold months, windchill requires more protection against cold than in walking.
See also: Finnish phrasebook
Finland is officially bilingual in Finnish and Swedish, and both languages are compulsory in all schools, but in practice most of the population is monolingual in Finnish. Finnish is not related to the Scandinavian languages (Danish, Swedish, Norwegian, Icelandic and Faroese), Russian, or English. In fact, it is not even an Indo-European language, instead belonging in the Uralic group of languages which includes Hungarian and Estonian, making it hard for speakers of most other European languages to learn. Reading signboards can also be difficult as Finnish has relatively few loan words from common European languages, and as a result it is very hard to guess what words in Finnish mean.
Swedish is the mother tongue for 5.6% of Finns. There are no large cities with a Swedish majority, and the Swedish-speaking communities are mainly smaller rural municipalities along the Southwest coast. Many towns and road signs on the coast use alternate Finnish and Swedish names, so road signs can be confusing. The small autonomous province of Åland and the municipalities of Närpes, Korsnäs and Larsmo are exclusively Swedish-speaking, and people there typically speak little or no Finnish at all, so English is a better bet. Swedish is a mandatory subject in Finnish-speaking schools (and Finnish in Swedish-speaking schools), so everyone is supposed to speak and understand it; in reality, though, only 41% of the Finnish-speaking population are conversant in it, and of these people live in coastal areas and especially in predominantly or significantly Swedish-speaking areas. Even this varies: for example, in Helsinki and Turku most people can speak Swedish enough to deal with important conversations you engage in as a tourist and often somewhat beyond, but living would be impossible without knowledge of Finnish, whereas towns like Vaasa and Porvoo have a significant Swedish-speaking minority and are more genuinely bilingual (i.e. it would be possible to live there with Swedish only). Most larger hotels and restaurants in areas where Swedish is widely spoken do have Swedish-proficient staff.
Russian is understood near the Russian border, for example Lappeenranta, Imatra and Joensuu, which are areas frequented by Russian tourists. Tourist destinations which are popular among Russians in Eastern and Northern Finland have some Russian-speaking staff.
In larger cities, with the exception of the elderly, nearly all people you could possibly meet as a tourist speak English very well, and even in the countryside younger people will nearly always know enough to communicate. In fact, outside of the Swedish-speaking communities, English is usually far better understood than Swedish. Conversely, within the Swedish-speaking communities, English is often better understood than Finnish. 73 % of the population in Finland can speak English. Don't hesitate to ask for help: Finns can be shy, but will help out in need. Besides English and Swedish, some Finns can speak German (18 %) or French (3 %), other secondary languages (Spanish, Russian) being rare.
TV programs and movies are nearly always subtitled. Only children's programmes and movies get dubbed into Finnish.
The Finnish language has relatively few exceptions but quite many rules (where some rules might be considered cleverly disguised exceptions). There are about 17 different cases for "getting some coffee and getting the coffee, going into a pub, being in a pub (or in a state of drunkenness), getting out of the pub, being on the roof, getting onto the roof, getting off the roof, using something as as roof" and so on that are encoded into the word endings. In written text, the plethora of cases makes it a challenging exercise to even look up a single word from the dictionary. The conjugation of verbs is unfortunately somewhat more complex.
A selection of top sights in Finland:
Notably lacking in craggy mountains or crenellated fjords, Finland is not the adrenalin-laden winter sports paradise you might expect: the traditional Finnish pastime is cross-country skiing through more or less flat terrain. If you're looking for downhill skiing, snowboarding etc, you'll need to head up to Lapland and resorts like Levi and Saariselkä.
During the short summer you can swim, fish or canoe in the lakes. They are usually warmest around 20th July. Local newspapers usually have the current surface temperatures, and a map of the surface temperatures can also be found from the Environment Ministry website . During the warmest weeks, late at night or early in the morning the water can feel quite pleasant when the air temperature is lower than the water's. Most towns also have swimming halls with slightly warmer water, but these are often closed during the summer. Fishing permits, if needed, can be easily bought from any R-Kioski although they take a small surcharge for it.
For hikers, fishermen and hunters, the Ministry of Forestry maintains an online Excursion Map map  with trails and huts marked. The best season for hiking is early fall, after most mosquitoes have died off and the autumn colors have come out.
And if you'd like to try your hand at something uniquely Finnish, don't miss the plethora of bizarre sports contests in the summer, including:
Finland hosts many music festivals (festari) during the summer. Some of the most notable include:
Most of the festivals last 2-4 days and are very well organized, with many different bands playing, with eg. Foo Fighters and Linkin Park headlining at Provinssi 2008. The normal full ticket (all days) price is about €60-100, which includes a camp site where you can sleep, eat and meet other festival guests. The atmosphere at festivals is great and probably you'll find new friends there. Of course drinking a lot of beer is a part of the experience.
Spotting the eerie Northern Lights (aurora borealis, or revontulet in Finnish) glowing in the sky is on the agenda of many visitors, but even in Finland it's not so easy. During the summer, it's light all day along and the aurora become invisible, and they're rarely seen in the south. The best place to spot them is during the winter in the far north, when the probability of occurrence is over 50% around the magnetic peak hour of 11:30 PM — if the sky is clear, that is. The ski resort of Saariselkä, easily accessible by plane and with plenty of facilities, is particularly popular among aurora hunters.
Finland has the euro (€) as its sole currency along with 24 other countries that use this common European money. These 24 countries are: Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia and Spain (official euro members which are all European Union member states) as well as Andorra, Kosovo, Monaco, Montenegro, San Marino and the Vatican which use it without having a say in eurozone affairs and without being European Union members. Together, these countries have a population of more than 330 million.
One euro is divided into 100 cents. While each official euro member (as well as Monaco, San Marino and Vatican) issues its own coins with a unique obverse, the reverse, as well as all bank notes, look the same throughout the eurozone. Every coin is legal tender in any of the eurozone countries.
Getting or exchanging money is rarely a problem, as ATMs ("Otto") are common and they can be operated with international credit and debit cards (Visa, Visa Electron, Mastercard, Maestro). Currencies other than the euro are generally not accepted, although the Swedish krona may be accepted in Åland and northern border towns like Tornio. Pre-2002 Finnish mark notes may be accepted on an ad-hoc basis and can be exchanged into euros at Bank of Finland  branches until 2012. Money changers are common in the bigger cities (the Forex chain  is ubiquitous) and typically have better rates, longer opening hours and faster service than banks. Credit cards are widely accepted, but you will be asked for identification if you purchase more than €50 (and may be asked to show it even for smaller purchases). Visa Electron and Visa Debit cardreaders are found in all major and most minor shops, so carrying large amounts of cash is not usually necessary.
As a rule, tipping is never necessary in Finland and restaurant bills already include service charges. That said, taxi fares and other bills paid by cash are are occasionally rounded up to the next convenient number. Cloakrooms (narikka) in nightclubs and better restaurants often have non-negotiable fees (usually clearly signposted, €2 is standard), and — in the few hotels that employ them — hotel porters will expect around the same per bag.
Declared the world's most expensive country in 1990, prices have since abated somewhat but are still steep by most standards. Rock-bottom traveling if staying in hostel dorms and self-catering costs at least €25/day and it's well worth doubling that amount. The cheapest hotels cost about € 50 per night and more regular hotels closer to € 100. Instead of hotels or hostels, look for holiday cottages, especially when travelling in a group and off-season, you can find a full-equipped cottage for €10-15 per person a night. Camp-sites typically cost between € 10 and € 20 per tent.
Museums and tourist attractions have an entrance fee in the range of € 5-25. Using public transport costs a few euros per day and depends on the city. One-way travel between major cities by train or by bus costs between €20 and €100, depending on the distance.
Note that a VAT of 23% is charged for nearly everything, but by law this must be included in the displayed price. Non-EU residents can get a tax refund for purchases above €40 at participating outlets, just look for the Tax-Free Shopping logo.
As you might expect given the general price level, souvenir shopping in Finland isn't exactly cheap. Traditional buys include Finnish puukko knives, handwoven ryijy rugs and every conceivable part of a reindeer. For any Lappish handicrafts, look for the "Sámi Duodji" label that certifies it as authentic.
Popular brands for modern (or timeless) Finnish design include Marimekko  clothing, Iittala  glass, Arabia  ceramics, Kalevala Koru  jewelry, Pentik  interior design and, if you don't mind the shipping costs, Artek  furniture by renowned architect and designer Alvar Aalto. Kids and not a few adults love Moomin  characters, which fill up souvenir store shelves throughout the country.
Beware of limited Finnish shopping hours. For smaller shops, normal weekday opening hours are 9 AM to 6 PM, but most shops close early on Saturday and are closed entirely on Sundays. Larger shops and department stores are generally open until 9 PM on weekdays and 6 PM on Saturdays and Sundays. Stores are allowed to stay open until 6 PM on Sundays (9 PM around Christmas). Smaller stores have no limitations. During national holidays, almost all stores are closed. Shopping hours for small and speciality stores in small towns and in the countryside are often much shorter than big cities, but most national chains keep the same hours throughout the country.
Convenience stores like the ubiquitous R-Kioski  keep somewhat longer hours, but still tend to be closed when you most need them. If in desperate need of basic supplies, gas station convenience stores are usually open on weekends and until late at night (some of the gas station convenience stores are open 24/7). Supermarkets in Helsinki's Asematunneli, underneath the Central Railway Station), are open until 10 PM every day of the year, except on Christmas Day (December 25th).
Most products need to be imported, and unfortunately this shows in the selection of goods and the pricing. It is not uncommon to see exactly the same product in different shops, at exactly the same price.
While shopkeepers may vehemently deny this to a foreigner, prices in smaller stores are by no means fixed. When buying hobby equipment, it is not uncommon to get 30 % discount (hint: Find the international price level from a web shop and print it out). The more specialized the goods, the higher the gap between Finnish and international prices, and mail order may save a lot of money. When a package is intercepted by customs (which is quite rate for physically small items), the buyer is notified and can pick it up from customs. VAT and possibly import duty are charged, bring a copy of the order that is then signed by the buyer and archived.
When buying consumer electronics, one should be aware that the shelf life of products can be rather long, especially if the shop isn't specialized in consumer electronics. There is a risk to buy an overpriced product that has already been discontinued by the manufacturer or replaced with a newer model.
Finnish cuisine is heavily influenced by its neighbors, the main staples being potatoes and bread with various fish and meat dishes on the side. Milk or cream is traditionally considered an important part of the diet and is often an ingredient in foods and a drink, even for adults. Various milk products such as cheeses are also produced. While traditional Finnish food is famously bland, the culinary revolution that followed joining the EU has seen a boom in classy restaurants experimenting with local ingredients, often with excellent results.
With tens of thousands of lakes and a long coastline, fish is a Finnish staple, and there's a lot more on that menu than just salmon (lohi). Specialities include:
Other local fish to look out for include zander (kuha), an expensive delicacy, pike (hauki) and perch (ahven).
Cheese and other milk products are very popular in Finland. The most common varieties are mild hard cheeses like Edam and Emmental, but local specialities include:
Bread (leipä) is served with every meal in Finland, and comes in a vast array of varieties. Rye bread is the most popular bread in Finland. Typically Finnish ones include:
Seasonal and regional specialities
There are also regional specialties, including Eastern Finland's kalakukko (a type of giant fish pie) and Tampere's infamous blood sausage (mustamakkara). Around Easter keep an eye out for mämmi, a type of brown sweet rye pudding which is eaten with cream and sugar. It looks famously unpleasant but actually tastes quite good.
For dessert or just as a snack, Finnish pastries abound and are often taken with coffee (see Drink) after a meal. Look for cardamom coffee bread (pulla), a wide variety of tarts (torttu), and donuts (munkki). In summer, a wide range of fresh berries are available, including the delectable but expensive cloudberry (lakka), and berry products are available throughout the year as jam (hillo), soup (keitto) and a type of gooey clear pudding known as kiisseli.
Finnish chocolate is also rather good, with Fazer  products including their iconic Sininen ("Blue") bar exported around the world. A more Finnish speciality is licorice (lakritsi), particularly the strong, salty kind known as salmiakki, which gets its unique (and acquired) taste from ammonium chloride.
Places to eat
Finns tend to eat out only on special occasions, and restaurant prices are correspondingly expensive. The one exception is lunchtime, when thanks to a government-sponsored lunch coupon system company cafeterias and nearly every restaurant in town offers set lunches for around €8-9, usually consisting of a main course, salad bar, bread table and a drink. University cafeterias, many of which are open to all, are particularly cheap with meals in the €2-4 range for students, although without local student ID you will usually need to pay about € 5-7. There are also public cafeterias in office / administration areas that are open only during lunch hours on working days. While not particularly stylish and sometimes hard to find, those usually offer high-quality buffet lunch at a reasonable price (typ. 8.40 € in 2011).
The cafe scene has quickly developed, especially since the 1990s and above all in Helsinki. The array of cakes and pastries is not perhaps as vast as in Central Europe, but the local special coffees (lattes, mochas etc.) are worth trying when it comes to the two big local coffee house chains: Wayne's Coffee (originated in Sweden) and Robert's Coffee (Finland). Starbucks is also coming to Finland.
For dinner, you'll be limited to generic fast food (pizza, hamburgers, kebabs and such) in the €5-10 range, or you'll have to splurge over €20 for a meal in a "nice" restaurant. For eating on the move, look for grill kiosks (grilli), which serve sausages, hamburgers and other portable if not terribly health-conscious fare late into the night at reasonable prices. In addition to the usual hamburgers and hot dogs, look for meat pies (lihapiirakka), akin to a giant savoury doughnut stuffed with minced meat and your choice of sausage, fried eggs and condiments. Hesburger  is the local fast-food equivalent of McDonald's, with a similar menu. They have a "Finnish" interpretation of a few dishes, such as a sour-rye chicken sandwich. Of course most international fast food chains are present, especially McDonald's, which offers many of their sandwich buns substituted with a sour-rye bun on request.
The Finnish word for buffet is seisova pöytä ("standing table"), and while increasingly used to refer to all-you-can-eat Chinese or Italian restaurants, the traditional meaning is akin to Sweden's smörgåsbord: a good-sized selection of sandwiches, fish, meats and pastries. It's traditionally eaten in three rounds — first the fish, then the cold meats, and finally warm dishes — and it's usually the first that is the star of the show. Though expensive and not very common in a restaurant setting, if you are fortunate enough to be formally invited to a Finn's home, they will likely have prepared a spread for their guest, along with plenty of coffee. Breakfast at better hotels is also along these lines and it's easy to eat enough to cover lunch as well!
If you're really on a budget, you can save a considerable amount of money by self-catering. Ready-to-eat casseroles and other basic fare that can be quickly prepared in a microwave can be bought for a few euros in any supermarket. Note that you're usually expected to weigh and label any fruits or vegetables yourself (bag it, place it on the scale and press the numbered button. The correct number can be found from the price sign), and green signs mean possibly tastier but certainly more expensive organic (luomu) produce.
One should be aware that more often than not, cheap food contains disproportionate amounts of fat.
Traditional Finnish cuisine relies heavily on meat and fish, but vegetarianism (kasvissyönti) is increasingly popular and well-understood, and will rarely pose a problem for travellers. Practically all restaurants offer vegetarian options, often marked with a "V" on menus.
Two ailments commonly found among Finns themselves are lactose intolerance (laktoosi-intoleranssi, inability to digest the milk sugar lactose) and coeliac disease (keliakia, inability to digest gluten). In restaurants, lactose-free selections are often tagged "L" (low-lactose products are sometimes called "Hyla" or marked with "VL"), while gluten-free options are marked with "G". However, hydrolyzed lactose (HYLA brand) milk or lactose-free milk drink for the lactose intolerant is widely available, which also means that a lactose-free dish is not necessarily milk-free. Allergies are quite common among Finnish people, too, so restaurant workers are usually quite knowledgeable on what goes into each dish and often it is possible to get the dish without certain ingredients if specified.
Kosher and halal food are rare in Finland and generally not available outside very limited speciality shops and restaurants catering to the tiny Jewish and Islamic communities. Watch out for minced meat dishes like meatballs, which very commonly use a mix of beef and pork. The Jewish Community of Helsinki  runs a small kosher deli in Helsinki.
Thanks to its thousands of lakes, Finland has plenty of water supplies and tap water is always potable (In fact, never buy bottled water if you can get tap water!). The usual soft drinks and juices are widely available, but look out for a wide array of berry juices (marjamehu), especially in summer, as well as Pommac, an unusual soda made from (according to the label) "mixed fruits", which you'll either love or hate.
Coffee and tea
Finns are the world's heaviest coffee (kahvi) drinkers, averaging 3-4 cups per day. Most Finns drink it strong and black, but sugar and milk for coffee are always available and the more European variants such as espresso and cappuccino are becoming all the more common especially in the bigger cities. Oddly, Starbucks only arrived in Finland in January 2012, but all the biggest towns have had French-style fancy cafés for quite some time and modern competitors, like Wayne's or Robert's Coffee, are springing up in the mix. For a quick caffeine fix, you can just pop into any convenience store, which will pour you a cuppa for €2 or so. Tea hasn't quite caught on in quite the same way, although finding hot water and a bag of Lipton Yellow Label won't be a problem. For brewed tea, check out some of the finer downtown cafés or tea rooms.
In Finland some people like to drink milk (maito) as an accompaniment to food at home or at the cafeteria at work or school. The most popular beverage is water, though. Another popular option is piimä, or buttermilk. Viili, a type of curd, acts like super-stretchy liquid bubble gum but is similar to plain yogurt in taste. It is traditionally eaten with cinnamon and sugar on top. Fermented dairy products help stabilize the digestion system, so if your system is upset, give them a try.
Alcohol is very expensive in Finland compared to most countries (though not to its Nordic neighbours Sweden and Norway), although low-cost Estonia's entry to the EU has forced the government to cut alcohol taxes a little. Still, a single beer will cost you closer to €4-5 in any bar or pub, or €1 and up in a supermarket. While beer and cider are available in any supermarket or convenience store (until 9 PM), the state monopoly Alko  is your sole choice for wine or anything stronger. The legal drinking age is 18 for milder drinks, while to buy hard liquor from Alko you need to be 20. ID is usually requested from all young-looking clients. Some restaurants have higher age requirements, up to 30 years, but these are their own policies and are not always followed, especially at more quiet times.
Surprisingly enough, the national drink is not Finlandia Vodka, but its local brand Koskenkorva  or Kossu in common speech. However, the two drinks are closely related: Kossu is 38% while Finlandia is 40%, and Kossu also has a small amount of added sugar, which makes the two drinks taste somewhat different. There are also many other vodkas (viina) on the market, most of which taste pretty much the same, but look out for Ström, "The Spirit of Santa", a Finnish attempt at a super-premium vodka.
A local speciality is Salmiakki-Kossu or Salmari, prepared by mixing in salty black salmiakki licorice, whose taste masks the alcohol behind it fearfully well. Add in some Fisherman's Friend menthol cough drops to get Fisu ("Fish") shots, which are even more lethal. In-the-know hipsters opt for Pantteri ("Panther"), which is half and half Salmari and Fisu. Other classic shots are Jaloviina (Jallu) cut brandy and Tervasnapsi "tar schnapps" with a distinctive smoke aroma.
Beer (olut or kalja) is also very popular, but Finnish beers are mostly nearly identical, mild lagers: common brands are Lapin Kulta, Karjala, Olvi, Koff and Karhu. Pay attention to the label when buying: beers branded "I" are inexpensive but has low alcohol content, while "III" and "IV" are stronger and more expensive. In normal shops you will not find any drinks with more than 4.7% alcohol. You may also encounter kotikalja (lit. "home beer"), a dark brown beer-like but very low-alcohol beverage. Imported beers are available in bigger grocery stores, most pubs and bars, and Czech beers in particular are popular and only slightly more expensive. In recent years, some microbreweries (Laitila, Stadin panimo, Nokian panimo etc.) have been gaining foothold with their domestic dark lagers, wheat beers and ales.
The latest trend is ciders (siideri). Most of these are artificially flavored sweet concoctions which are quite different from the English or French kinds, although the more authentic varieties are gaining market share. The ever-popular gin long drink or lonkero (lit. "tentacle"), a prebottled mix of gin and grapefruit soda, tastes better than it sounds and has the additional useful property of glowing under ultraviolet light. At up to 610 kcal/liter it also allows to skip dinner, leaving more time for drinking.
During the winter don't miss glögi, a type of spiced mulled wine served with almonds and raisins which can easily be made at home. The bottled stuff in stores is usually alcohol free, although it was originally made of old wine and Finns will very often mix in some wine or spirits. In restaurants, glögi is served either alcohol-free, or with 2cl vodka added. Fresh, hot glögi can, for example, be found at the Helsinki Christmas market.
Quite a few unusual liquors (likööri) made from berries are available, although they're uniformly very sweet and usually served with dessert. Cloudberry liquor (lakkalikööri) is worth a short even if you don't like the berries fresh.
Homemade spirits: you have been warned! More common in rural areas, illegal and frequently distilled on modified water purification plants - which are subject to import control laws nowadays - anecdotical evidence suggests that those are occasionally played as a prank on unsuspecting foreigners. Note that "normal" alcohol slows the metabolism of poisonous methanol and thus acts as an antidote. Politely decline the offer, especially if still sober.
Finally, two traditional beverages worth looking for are mead (sima), an age-old wine-like brew made from brown sugar, lemon and yeast and consumed particularly around May's Vappu festival, and sahti, a type of unfiltered, usually very strong beer often flavored with juniper berries (an acquired taste).
One of the few ways to limit the damage is to stay in youth hostels (retkeilymaja), as the Finnish Youth Hostel Association  has a fairly comprehensive network throughout the country and and a dorm bed usually costs less than €20 per night. Many hostels also have private rooms for as little as €30, which are a great deal if you want a little extra privacy.
An even cheaper option is to take advantage of Finland's right to access, or Every Man's Right (jokamiehenoikeus), which allows camping, hiking, and berry and mushroom picking as well as simple (rod and hook) fishing on uncultivated land. Since this is occasionally mis-interpreted by visiting foreigners, it may be a good idea to discuss travel plans with a local - or simply ask - to avoid embarrassing situations. Note that making a fire requires landowner's permission.
For a taste of the Finnish countryside, an excellent option is to stay at a cottage (mökki), thousands of which dot the lake shores. These are generally best in summer, but there are also many cottages around Lapland's ski resorts. Prices vary widely based on facilities and location: simple cottages can go for as little as €20/night, while luxurious multistory mansions can go for 10 times that. Beware that, while all but the most basic ones will have electricity, it's very common for cottages to lack running water: instead, the cottage will have an outhouse (pit toilet) and you're expected to bathe in the sauna and lake. Renting a car is practically obligatory since there are unlikely to be any facilities (shops, restaurants, etc) within walking distance. The largest cottage rental services are Lomarengas  and Nettimökki , both of which have English interfaces.
Virtually every lodging in Finland includes a sauna (see box) for guests — don't miss it! Check operating hours though, as they're often only heated in the evenings and there may be separate shifts of men and women.
Finland's universities are generally well-regarded and offer many exchange programs, but the high cost of living and the prospect of facing the long, cold Finnish winter mean that the country is not a particularly popular choice. However, there are no tuition fees for regular degree students, including international exchange students. While lectures are usually conducted in Finnish, most universities offer the option to complete all courses through assignments and exams in English. Many universities also offer the option to study Finnish at various levels.
A reasonable monthly budget (excluding rent) would be €600 to €900. Rents vary depending on location such that in Greater Helsinki and particularly Helsinki proper prices may be two times that of cheaper locations or student housing. Many exchange programs fully or partly subsidize accommodation in student dorms. However, the state does not provide student accommodation and dorms are usually owned by student unions and foundations. Student union membership at around €70-100/year is obligatory, but this includes free access to student health services.
EU citizens can simply enter the country and register as a student after arrival, while students from elsewhere will need to arrange their residence permit beforehand. CIMO  (Centre for International Mobility) administers exchange programs and can arrange scholarships and traineeships in Finland, while the Finnish National Board of Education  offers basic information about study opportunities.
There is little informal work to be found and most jobs require at least a remedial level of Finnish and Swedish. Citizens of European Union countries can work freely in Finland, but acquiring a work permit from outside the EU means doing battle with the infamous Directorate of Immigration (Ulkomaalaisvirasto) . However, students permitted to study full-time in Finland are allowed work part-time (up to 25 h/week) or even full-time during holiday periods.
For jobs, you might want to check out the Ministry of Labour . Most of the posted jobs are described in Finnish so you may need some help in translation, but some jobs are in English.
A rapidly growing trend in Finland, especially for the younger generation, is to work for placement agencies. Although there has been a massive surge of public companies going private in the last ten years, this trend seems to be fueled by the increased demand for more flexible work schedules as well as the freedom to work seasonally or sporadically. Due to the nature of these types of agencies as well as the types of work they provide, it is common for them to hire non-Finns. Some agencies include Adecco, Staff Point, Manpower, Aaltovoima and Biisoni.
If you are invited to a job interview, remember that modesty is a virtue in Finland. Finns appreciate facts and directness, so stay on topic and be truthful. Exaggeration and bragging is usually associated with lying. You can check expected salaries with the union for your field, as they usually have defined minimum wages. Salaries range from €1,200 - €6,500 per month (2010).
Finland enjoys a comparatively low crime rate and is, generally, a very safe place to travel. Use common sense at night, particularly on Friday and Saturday when the youth of Finland hit the streets to get drunk and in some unfortunate cases look for trouble. It is statistically more likely that your home country is less safe than Finland, so heed whatever warnings you would do in your own country and you will have no worries. If you yourself run in with the law, remember that Finland is one of the world's least corrupt countries and you will not be able to buy yourself out of trouble. An obvious way to stay out of most kinds of trouble is to stay sober and act businesslike, when dealing with police, security or the like.
Racism is a generally of minor concern, especially in the cosmopolitan major cities, but there have been a few rare but highly publicized incidents of black or Arab people getting beaten up. The average visitor, though, is highly unlikely to encounter any problems.
Pickpockets are rare, but not unheard of, especially in the busy tourist months in the summer and almost always done by foreign romani. Most Finns carry their wallets in their pockets or purses and feel quite safe while doing it. Parents often leave their sleeping babies in a baby carriage on the street while visiting a shop, and in the countryside cars and house doors are often left unlocked. On the other hand, you have to be careful if you buy or rent a bicycle. Bicycle thieves are everywhere, never leave your bike unlocked even for a minute.
In case of emergency
112 is the national phone number for all emergency services, including police, and it does not require an area code, regardless of what kind of phone you're using. The number works on any mobile phone, whether it is keylocked or not, and with or without a SIM card. If a cellphone challenges you with a PIN code, you can simply type in 112 as a PIN code - most phones will give a choice to call the number. This is not possible with all phones!
For inquiries about poisons or toxins (from mushrooms, plants, medicine or other chemicals) call the national Toxin Information Office at (09) 471 977.
There are few serious health risks in Finland. Your primary enemy especially in wintertime will be the cold, particularly if trekking in Lapland. Finland is a sparsely populated country and, if heading out into the wilderness, it is imperative that you register your travel plans with somebody who can inform rescue services if you fail to return. Always keep your mobile phone with you if you run into trouble. Dress warmly in layers and bring along a good pair of sunglasses to prevent snow blindness, especially in the spring and if you plan to spend whole days outdoors. Always keep a map, a compass and preferably a GPS with you while trekking in the wilderness. Take extra precautions in Lapland, where it can be several days' hike to the nearest house or road. Weather can change rapidly, and even though the sun is shining now, you can have a medium sized blizzard on your hands (no joke!) an hour or two later.
If out on the lakes and sea, remember that wind and water will cool you faster than cold air, and keeping dry means keeping warm. A person that falls into cold water (close to zero C) can die in a few minutes. Safety in small boats: Don't drink alcohol, wear a life vest at all times, if your boat capsizes - keep clothes on to stay warm, cling to the boat if possible (swim only if shore is a few hundred meters away, never try to swim in cold water below 20°C).
Finland hosts a number of irritating insects, but if you are planning to stay in the centres of major cities, you are unlikely to encounter them. A serious nuisance in summer are mosquitoes (hyttynen), hordes of which inhabit Finland (particularly Lapland) in summer, especially after rains. While they carry no malaria or other nasty diseases, many species of Finnish mosquitoes make a distinctive (and highly irritating) whining sound while tracking their prey, and their bites are very itchy. As usual, mosquitoes are most active around dawn and sunset — which, in the land of the Midnight Sun, may mean most of the night in summer. There are many different types of mosquito repellants available which can be bought from almost any shop. Another summer nuisance are gadflies (paarma), whose bites can leave a mark lasting for days, even for month. A more recent introduction to Finnish summers are deer keds (hirvikärpänen), that can be particularly nasty if they manage to shed their wings and burrow into hair (although they rarely bite as humans are not their intended targets, and mainly exist in deep forests). Use repellent, ensure your tent has good mosquito netting and consider prophylaxis with cetirizine (brand names include Zyrtec, Heinix, Cetirizin Ratiopharm), an anti-allergen that (if taken in advance!) will neutralize your reaction to any bites. Topical anti-allergens in the form of gels and creams are also available as over-the-counter medication. A flea comb can be useful for removing deer keds. As in other European countries, mites can become a major annoyance, if walking bare-footed. As a remedy, Permethrin creme is available from pharmacies without prescription.
In southern Finland, especially Åland, the Lappeenranta-Parikkala-Imatra-axis and areas near Turku's coast, there are ticks (punkki) which appear on summertime and can transmit Lyme's disease (borreliosis) and viral encephalitis through a bite. Although these incidents are relatively rare and not all ticks carry the disease, it's advisable to wear dark trousers rather than shorts if you plan to walk through dense and/or tall grass areas (the usual habitat for ticks). You can buy special tick tweezers from the pharmacy (punkkipihdit) which can be used to remove a tick safely if you happen to get bitten. You should remove the tick from your skin as quickly as possible and preferably with the tick tweezers to reduce the risks of getting an infection. If the tick bite starts to form red rings on the skin around it or if you experience other symptoms relating to the bite, you should visit a doctor as soon as possible.
The only poisonous insects in Finland are wasps (ampiainen), bees (mehiläinen) and bumblebees (kimalainen). Their stings can be painful, but are not dangerous, unless you receive several stings or if you are allergic to it.
There's only one type of poisonous snake in Finland, the European adder (kyy or kyykäärme), which has a distinct zig-zag type of figure on its back, although some of them are almost completely black. The snake occurs across Finland all the way from the south to up north in Lapland. Although their bites are extremely rarely fatal (except for small children and allergic persons), one should be careful in the summertime especially when walking in the forests or on open fields at the countryside. Walk so that you make the ground vibrate and snakes will go away, they attack people only when somebody frightens them. If you are bitten by a snake, always get medical assistance. If you are planning to travel in the nature on summertime, it's advisable to buy a kyypakkaus ("Adder pack", a medicine set which contains a couple of hydrocortisone pills). It can be bought from any Finnish pharmacy. It is used to reduce the reactions after an adder bite, however it's still advisable to see a doctor even after you've taken the hydrocortisone pills. The kyypakkaus can also be used to relieve the pain, swelling and other allergic reactions caused by bee stings. If you see an ant nest, ants have quite likely taken care of all snakes nearby.
As for other dangerous wildlife, there's not much more than a few extremely rare encounters with brown bears (karhu) and wolves (susi) in the wilderness. Both of these animals are listed as endangered species. Contrary to popular belief abroad, there are no polar bears in Finland, let alone polar bears walking on the city streets. The brown bear, which occurs across Finland, has been spotted on a few very exceptional occasions even in the edges of the largest Finnish cities, but normally bears try to avoid humans whenever possible. The brown bear hibernates during the winter. In the least densely populated areas near the Russian border, there has been some rare incidents of wolf attacks - mainly lone, hungry wolves attacking domestic animals and pets. During the past 100 years there has been one recorded case of a human killed by a large predator. In general, there's no need to worry about dangerous encounters with wild beasts in Finland, other than traffic accidents.
In winter, lakes and the sea are frozen. Walking, skating or even driving a car on the ice is commonly seen, but fatal accidents aren't unheard of either, so ask and heed local advice. If the ice fails, it is difficult to get back out of the water, as the ice will be slippery. Small ice picks are sold as safety equipment (a pair of steel needles with bright plastic grips, connected with a safety line).
Given the size of the Finnish population, a surprisingly high number of people drown in the lakes every year in summer. As pointed out by an annual public awareness campaign (partly Finnish black humor, partly the truth), the stereotypical accident involves an intoxicated fisherman who capsizes his boat while standing up to pee.
Finns are a famously taciturn people who have little time for small talk or social niceties, so don't expect to hear phrases like "thank you" or "you're welcome" too often. The Finnish language lacks a specific word for "please" so Finns sometimes forget to use it when speaking English, even when they don't mean to be rude. Also lacking in Finnish is the distinction between "he" and "she", which may lead to confusing errors. Loud speaking and loud laughing is not normal in Finland and may irritate some Finns.
Occasional silence is considered a part of the conversation, not a sign of hostility or irritation. Finns usually value their war veterans and Finlands independence quite highly (due to the relatively huge sacrifices obtaining it), so any criticism considering either are not a good idea.
Although the Finnish national sport is Finnish Baseball/Pesäpallo, the number one sport in the country is ice hockey (due to obvious weather-related reasons). Football/Soccer does not enjoy as huge a fan base as the Finnish National Ice Hockey team, which won the World Championship in 1995 and 2011.
All that said, Finns are generally helpful and polite, and glad to help confused tourists if asked. The lack of niceties has more to do with the fact that in Finnish culture, honesty is highly regarded and that one should open one's mouth only to mean what one is about to say. Do not say "maybe later" when there is no later time to be expected. A visitor is unlikely to receive many compliments from Finns, but can be fairly sure that the compliments received are genuine. Especially younger Finns speak usually excellent English due to the policy of subtitling foreign language movies and TV series instead of dubbing them.
Another highly regarded virtue in Finland is punctuality. A visitor should apologize even for being a few minutes late. Being late for longer usually requires a short explanation. 10 min is usually considered the threshold between being "acceptably" late and very late. Some will leave arranged meeting points after 15 min. With the advent of mobile phones, sending a text message even if you are only a few minutes late is nowadays a norm. Being late for a business meeting, even by 1 or 2 min, is considered rude.
The standard greeting is a handshake. Hugs are only exchanged between family members and close friends in some situations, kisses, even on the cheek, practically never.
If you are invited to a Finnish home, the only bad mistake visitors can make is not to remove their shoes. For much of the year, shoes will carry a lot of snow or mud. Therefore, it is customary to remove them, even during the summer. During the wet season you can ask to put your shoes somewhere to dry during your stay. Very formal occasions at private homes, such as baptisms (often conducted at home in Finland) or somebody's 50th birthday party, are exceptions to these rules. In the wintertime, this sometimes means that the guests bring separate clean shoes and put them on while leaving outdoor shoes to the hall. Bringing gifts such as pastry, wine, or flowers to the host is appreciated, but not required.
In Finland, there is little in the way of a dress code. The general attire is casual and even in business meetings the attire is somewhat more relaxed than in some other countries. Topless sunbathing is accepted but not very common on beaches in the summer, while going au naturel is common in lakeside saunas and dedicated nudist beaches.
Finland's mail service, run by Itella , is fast, reliable and pricy. A postcard to Finland and anywhere in the world costs €0.75.
As you'd expect from Nokia's home country, mobile phones are ubiquitous in Finland. GSM and WCDMA (3G) networks blanket all of the country, although it's still possible to find wilderness areas with poor signal, typically in Lapland and the outer archipelago. The largest operators are Sonera  and Elisa , a Vodafone partner, but travellers who want a local number may wish to opt for DNA's  Prepaid package, which can cost as little as €6. Ask at any convenience store for a list of prices and special offers.
Public telephones are close to extinction in Finland, although a few can still be found at airports, major train/bus stations and the like. It's best to bring along a phone or buy one - a simple GSM model can cost less than €40.
Internet cafes are sparse on the ground in this country where everybody logs on at home and in the office, but nearly every public library in the country has free Internet access, although you will often have to register for a time slot in advance or queue. Wifi hotspots are also increasingly common. Elisa offers prepaid internet access.