For 60 years, Portillo has given the ski and snowboard enthusiasts a unique experience. With an extraordinary skiable terrain, natural beauty and numerous facilities and apres ski activities, Portillo is a tourist destination for all ages. It has ski slopes for all levels, 14 lifts, certified instructors are committed to help guests enjoy the ski and snowboard, people feel like home. To make it even more pleasant experience, passengers in Portillo should not wait to get on the lifts.
The maximum capacity is 450 passengers and approximately 480 people working, so the service is personalized, warm and friendly.
The Hotel offers its passengers fun activities after skiing. During the season, organize theme weeks such as "Family Weeks", "Wine Wee", "Wine Fest" and "Friends Week." For more information visit the website 
Ski Program includes (Ski Week):
* Seven nights accommodation. (Saturday to Saturday) * Eight days of unlimited access to ski lifts. * Four meals a day (breakfast, lunch, afternoon tea and dinner) * Apres ski activities, free access to the pool, jacuzzi, gym, yoga classes, movies, activities for children, youth and adults.
The road to Mendoza in Argentina runs past the resort. Try to flag down a bus or hitchhike. The hotel will organize a shuttle back to Santiago for a reasonable price.
Hotel Portillo will pick you up in Santiago and shuttle you to the mountain, it's about a two to three hour trip. Also, any bus heading to Mendoza will drop you off at the resort. However be cautious because if they shut down the road due to weather they will not let a bus through, they do let the shuttles through most of the time.
If you are staying in Los Andes, a small town close to Portillo, there are very few public transport options available to visit the ski resort. You can try to purchase a ticket with one of the bus companies that travel to Mendoza and arrange to be dropped off at the ski fields, however the buses only tend to leave quite early in the morning and you may have trouble finding one at your preferred time on the return trip. There is a minibus that leaves the Plaza de Armas every hour for Rio Blanco which is a small village about halfway to the ski fields. From there you may have to hitchhike the rest of the way. You may also opt to rent a car for the day to visit the resort, this will cost around $30 000 Chilean pesos plus petrol costs. You can rent a car from Avenida Argentina opposite the hospital.
The resort is easily reached from Santiago in a few hours by car. An excellent but expensive highway (Ch$ 2200 total one-way for a small vehicle, possible to bypass a tunnel on the way back, saving Ch$ 1600) takes you to Los Andes, where you make to turnoff and start the climb to Portillo. The road from here is decent but often carries heavy traffic. Have chains with you in winter, when there is frequent heavy snow fall. The road is sometimes blocked by trucks failing to do the ascent to the border. You can rent chains at various locations on the drive up the mountain from $3 000 - $5 000 Chilean pesos for the day (plus a deposit). There is a tollbooth on the road, but it is only payable if you are leaving the country. If you are visiting the ski fields you can inform the assistant and you will not be required to pay.
Getting a lift on a truck is an easy prospect, as there are a constant trickle of them slowly making their way to and from Argentina. But the smaller car the faster. You'll save hours (or even days!) if picked up by private vehicle.
If put off by the steeply priced ski passes, you can ride the lower slopes and hitchhike back up with trucks. Bring your own gear or rent in Santiago and try to look as if you actually do have a pass. Although very possible for adventurous travelers, it's not generally recommended. Critics of this money saving activity argue that the tickets are less expensive than in the US and on par with Europe. They also call skiing without a ticket "stealing", a description budget travelers find preposterous and wrong in every important way. What ever is your belief, you will not get to take full advantage of the higher mountain terrain without utilizing the lifts. And consequently will be rather bored - if you're not a decent skier don't come here and if you are you need a lift pass and want the helicopter.
Make sure you get to Tio Bob's. Lunch on the top of the mountain offering spectacular views of the resort.
Cigarettes before you get here, if they close the road due to snow you may find smokes get rationed, having a supply of your own will (1) keep you sane if you are fond of the evil weed and (2) make you extremely popular in the bar and club.
Don't leave Portillo with out having quite a few Pisco Sours. It's a Chilean speciality and the mascot of the mountain. It's made from grapes along the lines of Brandy. There is a bar in the hotel.
The Posada is the spot where all the locals hang out. It's right outside the hotel and 1/2 the price. Gets busy after midnight when the workers get off for the night.
In Ski Box, the cafeteria at the base of the pistes, you can enjoy a 'cerveza portillo' - a delicious, locally brewed beer.
Hotel Portillo is the only hotel in the resort. You can stay at the deluxe Hotel or the hostel.
There is no organized camping close to the slopes. When going backcountry you'll find most flat spaces along the noisy road. Toilets are available in the hotel for non-guests. Bring warm sleeping gear in winter.
If you've got the wonga and the weather's right for it, take the helicopter transfer. Just don't touch the quick release door lever....
Visit the small town of Los Andes, a pretty area at the base of the mountains with relatively cheap food and accommodation.